Fulfills an on-call schedule of 12-hour shifts, including some weekends and holidays; must be able to work a remote 12-hour on-call shift.
Calls referring hospitals to obtain more information to assess potential for a preliminary discussion and/or approach; approaches for donation on new and open referrals at hospitals to offer donor families the opportunity for organ and tissue donation.
Through education, helps donor families to understand and accept the diagnosis of death as described by the primary care physician; assesses the patient’s legal next-of-kin’s readiness to engage in a discussion for the opportunity of organ and tissue donation.
Maintain full ownership and accountability for initiating phone contact to potential study participants.
Conduct phone-based pre-screening interviews for potential study participants to determine pre-qualification status and eligibility for onsite screening visits.
Input and record patient information and call notes into CTMS database and other portals and systems in compliance with standardized patient enrollment processes and procedures.
M3 Wake Research is an integrated network of premier investigational sites meeting the clinical research needs of global biopharmaceutical organizations.
Build rapport with families, healthcare providers, and insurance companies in a compassionate and efficient manner over the phone. Educate potential families about the evaluation appointment, treatment process, and insurance process. Handle variable call-volume on multiple queues, averaging 40 to 70 calls a day.
Cranial Technologies is dedicated to researching, diagnosing, and treating plagiocephaly (commonly called flat head syndrome).
Provide empathetic and solution-focused assistance through various channels.
Drive member engagement from enrollment through program completion.
Establish human connections with members and provide personalized support.
Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere.
Coordinates scheduling and referrals to other healthcare providers and services.
Ensures all medical appointments and patient information is entered into the electronic medical system.
Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. Their system identifies top-fitting candidates and shares the shortlist directly with the hiring company for final decisions.
Make high-volume outbound calls to engage members, selling the benefits of a free in-home or virtual health evaluation, and schedule appointments with licensed providers.
Use scripts and an auto-dialer to communicate clearly, answer questions, and professionally overcome objections while using rebuttals.
Meet daily performance metrics including appointments, calls, handle time, and productivity.
Senture's mission-driven team focuses on improving access to care for members. This is a fast-paced call center environment where productivity and quality standards are key, with competitive benefits, PTO, growth, and development opportunities.
Be the first point of contact for patients and their families reaching out to Sailor Health.
Guide older adults and their caregivers through the intake process with warmth and clarity.
Match patients with the right therapist and ensure they feel supported.
Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America.
Make outbound calls to schedule appointments for preventative health screenings. Assist members and patients with benefits and insurance information. Conduct surveys and make a difference in someone’s life!
Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey.
Visit assisted living, independent living, memory care, and skilled nursing facilities to introduce our dermatology services.
Help families and residents understand how our on-site dermatology services work.
Coordinate with our dermatology providers and internal operations to ensure facilities are prepared for clinic days.
Onsite Dermatology makes it easy for seniors to see a dermatologist right where they live. As the leading provider of mobile dermatological care for seniors in the US, their providers visit more than 2,000 retirement communities, assisted living centers, and skilled-nursing facilities nationwide.
Manage schedules and provide administrative support.
Review payroll and assist with benefits and timesheets.
Support patient satisfaction and handle communications.
They operate a busy U.S.-based home care agency, providing support to patients and caregivers across various administrative and operational needs. The agency is seeking a reliable, detail-oriented, and compassionate Virtual Care Coordinator who can manage day-to-day communication and logistics.
This role acts as a 'Telehealth Concierge'. Interviews patients to collect required data including demographic and financial information. Communicates mandated patient information and verifies all information for accuracy.
Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond.
Coordinate care between VA and community providers.
Schedule appointments and coordinate care.
Process administrative notes for consults.
CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients.
Be the primary point of contact for all providers.
Provide professional, accurate and timely responses to all provider inquiries.
Maintain a current knowledge of all contract requirements and objectives.
Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plans.
Establish a care plan in accordance with the physician’s plan of treatment.
Assist the physician and other caregivers in understanding the significant social, emotional and economic factors influencing the patient’s ability to improve medically.
Assist in making appropriate community referrals to gain access to additional resources as needed.
St. Vincent Health at Home is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home.
The Call Center Representative will focus on inbound and/or outbound assignments within the Call Center, which includes but is not limited to call management, outbound scheduling, authorization processing and other administrative tasks. The WelbeHealth Advocate will provide outstanding customer service to all stakeholders, and will be accountable for proper documentation and maintaining current and accurate records of all the scheduled appointments. Effectively coordinate the scheduling of participants’ appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders, and meeting appointment turn-around times.
The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services.
Working alongside a multidisciplinary care team to provide support and skill-building to carer families and patient support people.
Running support groups for patients and members of their support system.
Providing the highest quality evidence-based treatments for eating disorders so that everyone can achieve lasting recovery.
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works.
The Hospice Administrative Assistant will partner with field staff and leaders to provide support to patients. Complete daily assignments of clinical field staff. Maintain mail process within the Hospice department.
Graham Healthcare Group is radically changing the home care model by putting patients and families at the top, enhancing healthcare quality and consistency.