Collaborate with implementation teams and external customers to ensure data integrity and interface validation for symplr software solutions.
Analyze and manage patient healthcare data for consistency and accuracy while configuring system software during implementation projects.
Leverage analytical, technical, and communication skills to define processes for clinical data management and assist customers in achieving their organizational goals.
Symplr is revolutionizing healthcare operations with a first-of-its-kind platform that drives effective, efficient, and connected workflows, increasing operational benefits and scaling clinical, financial, and quality outcomes. We are a remote-first company with employees across the United States, India, and the Netherlands.
Participates in meetings to discuss team and project related activities.
Resolves incidents and work orders work according to agreed upon SLA's and assigned timelines.
Builds, tests, and troubleshoots complex application settings / features with minimal guidance.
University of Utah Health enhances the health and well-being of people through patient care, research, and education. They have five hospitals and eleven clinics providing excellence in comprehensive services and are known for academic research and quality standards.
Develops an advanced understanding of all SmarterDx applications, partnering with cross-functional teams to resolve complex customer issues
Acts as an escalation point of contact for complex Support issues that have been triaged by Support Analysts
Proactively documents and trains the Customer Success team on new or updated processes
SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, their platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.
Lead registration and configuration of end users and partners on DrFirst products.
Enhance customer experience and satisfaction through client surveys.
Independently manage multiple priorities, including customer setups and registrations.
DrFirst empowers providers and patients to achieve better health through intelligent medication management. They improve healthcare workflows and help patients start and stay on therapy with end-to-end solutions, serving over 420,000 prescribers, 71,000 pharmacies, and 2,000 hospitals.
Implement and configure LIS/LIMS platforms, ensuring accurate system setup and workflow integration.
Deploy and maintain HL7 interfaces, including setup, custom filtering, and troubleshooting.
Develop and optimize SQL queries for system data extraction, performance tuning, and validation.
CareDx, Inc. is a precision medicine solutions company focused on healthcare solutions for transplant patients and caregivers. They offer products, testing services, and digital solutions and are the leading provider of genomics-based information for transplant patients.
Lead and scale integration support, owning reliability and performance across interfaces.
Serve as escalation point for high severity production incidents, driving triage and analysis.
Design and operationalize a support model including SLAs, escalation pathways, and reviews.
SmarterDx is focused on improving healthcare outcomes through better clinical documentation. They appear to be a private company experiencing high growth, and they value innovation and customer trust.
Responsible for being the main point of contact for TPA (an external client) for new group implementations.
Ensure all requirements are documented in the standard project templates and tools.
Manage day to day coordination and task managements for a pod of Implementation Managers and/or Implementation Specialists to maintain workplace productivity.
SmithRx is a rapidly growing, venture-backed Health-Tech company aiming to disrupt the Pharmacy Benefit Management (PBM) sector. They accomplish this through technology and customer service, with a mission-driven and collaborative culture that inspires employees.
Support development and implementation, by applying a combination of business and technical knowledge in healthcare revenue cycle management, software, and processes.
Establish, build and strengthen internal and external relationships, serving as the primary technical client contact for technical issues on sales accounts and providing client support and coordinating technical services
Rely on product knowledge, technical expertise, and business knowledge in revenue cycle management processes to provide appropriate strategic visions for decision-making, triaging and escalations process
Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 23,300 people across 32 countries, with corporate headquarters in Dublin, Ireland.
BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. They have over 700 employees and a culture of transparency fuels trust, collaboration drives breakthroughs, and every contribution moves the needle.
Serve as the primary consultant for multiple clients, providing expert‑level guidance on EHR data structures and best practices.
Design and optimize sophisticated EHR data extracts focusing on Epic and Cerner systems.
Collaborate with technical and clinical stakeholders for effective outcomes.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead assigned workstreams within large-scale enterprise implementations.
Provide workflow consulting for physician, clinical, and operational teams.
Configure advanced workflows within complex multi-facility systems.
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!
Serve as the initial point of contact for end user inquiries, providing timely and effective support via phone, email, and chat
Build and maintain strong relationships with end users, demonstrating empathy and understanding of their needs and challenges
Troubleshoot and resolve technical issues related to our application, distinguishing between user errors and system-level problems
SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, their platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.
Assist with healthcare operations projects, including workflow analysis and process improvement.
Support corporate compliance and regulatory documentation.
Apply healthcare policies, industry trends, and best practices.
UnityPoint Health is recognized as a Top 150 Place to Work in Healthcare. They champion a culture of belonging where everyone feels valued and respected, honoring the ways people are unique and embracing what brings us together.
Design, develop, and implement HL7 and API-based integrations between Surgimate and partner systems.
Contribute to the design, development, and maintenance of Surgimate’s web and backend applications.
Investigate, debug, and resolve integration and software issues reported by internal teams or clients.
Opendoctor has three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. They are building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care.
Provide customers with onsite technology integration, education, and utilization support.
Partner with Sales, Marketing, Customer Training, Customer Services, and Tech Support.
Actively involved in care team training, program support, and continuous improvement initiatives.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies, like the da Vinci surgical system and Ion, have transformed how care is delivered for millions of patients worldwide. They are a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Responsible for the design, build, testing, training, and support of the Electronic Health Record (EHR) system.
Build and maintain the system and exercise independent judgement and discretion in carrying out day-to-day support related activities.
Perform complex design and analysis tasks related to the hospital business operations and act as a mentor to other team members.
Prime Healthcare operates 51 hospitals and has more than 360 outpatient locations in 14 states providing more than 2.5 million patient visits annually. It is one of the nation’s leading health systems with nearly 57,000 employees and physicians.
Responds to telephone inquiries promptly, professionally, and efficiently to provide resolution.
Analyzes provider questions to determine best use of resources to resolve the situation.
Empower AI provides federal agency leaders with tools to elevate their workforce's potential for transformation. They leverage three decades of experience solving complex challenges in Health, Defense, and Civilian missions and are headquartered in Reston, VA.
Manage Installation Documentation Requirements, review and ensure accuracy of required installation documents for all new sales orders; collaborate with all necessary stakeholders to obtain final approval of completeness
Oversee RMA Administration Process, Obtain and distribute Time & Material estimates to customers; handle all follow up communication with customers for authorization
Develop and Administer Contract Proposals, Work closely with internal and external stakeholders as needed to generate renewal contract quotations; maintain quotation database
FUJIFILM Healthcare Americas Corporation innovates for a healthier world with cutting-edge healthcare solutions spanning diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments and guided by their Group Purpose of “giving our world more smiles.”
Integral to transforming how healthcare data is utilized for better decision-making
Bridge the gap between technical and business teams, ensuring requirements are met with precision
Contribute to significant improvements in operational performance and client satisfaction
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify top-fitting candidates and share the shortlist with the hiring company.
Primarily responsible for the performance and stability of critical applications.
Implement functionality changes and defect fixes that support onboarding of new clients and quick resolution of production issues.
Collaborate effectively with external client team members, senior developers, enterprise technology teams, offshore development team members, business owners, project management, and other internal stakeholders.
Cotiviti is a solutions and analytics company leveraging clinical and financial datasets to deliver insight into the healthcare system's performance. The company's insights uncover opportunities for healthcare organizations to collaborate to improve financial performance, reduce inefficiency, and improve healthcare quality.