Review and process incoming claims and supporting documents.
Verify information for accuracy and completeness and update claim records.
Identify missing or inconsistent information and follow up on needed documentation.
Bilgewater Group is a company specializing in claims processing and related services. They are an equal opportunity employer with a focus on accuracy and efficiency.
Process 60-80 insurance authorizations daily from insurance portals for patient referrals.
Verify authorization status and complete request forms for various insurance carriers.
Collaborate with the insurance team to maintain data integrity and communicate authorization status.
Our client is a leading ophthalmology clinic based in Texas with 17 locations and over 50 doctors. They are committed to employee fulfillment and career growth, guided by core values of integrity, respect, empathy, accountability, compassion, and honesty.
Accurately handle increasingly complex client service requests at initial point of contact using multiple administrative systems.
Dedication to maintaining service levels, quality, and productivity standards.
Support other business areas such as Call Centre, Distributor Services, and Technical Support.
Manulife is a leading international financial services provider helping people make decisions easier and live better. They are a large global company with a diverse workforce committed to inclusion and innovation.
Assist clients with making and managing reservations for hotels, resorts, and travel-related services.
Provide clear and professional communication regarding booking details and availability.
Maintain organized records of client bookings and respond to customer questions as needed.
We are a hospitality and travel company focused on providing reservation and booking services to clients. We offer a supportive, collaborative team culture with ongoing training and development.
Act as a reliable operational partner for enterprise partners, managing complex account configurations and routine updates.
Respond to customer questions and troubleshoot basic technical issues via email in a timely, friendly manner.
Follow detailed Standard Operating Procedures and perform data entry tasks with speed and precision.
Brightwheel is the largest platform in early education, trusted by millions of educators and families every day. It is a three-time Cloud 100 company with a distributed team across US time zones.
Handle identity verification (IDV) and identity account recovery (IDAR) for external users of FSA IAM systems.
Monitor and respond to support mailboxes, process identity documents, and update case notes in the PAS Admin Tool.
Manage data related to user identities, support fraud analysis, and maintain accurate records for reporting.
PingWind delivers outstanding services to the federal government, specializing in cybersecurity, development, IT infrastructure, and supply chain management. As an SBA-certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Northern Virginia and Huntsville, AL, they emphasize a supportive culture and veteran hiring.
Provide proactive customer support and clear communication on transfers, payments, and home-buying withdrawals.
Build genuine relationships with customers, liaise with providers and solicitors, and escalate issues to drive improvements.
Capture and review customer feedback, consistently look for ways to improve operational processes, and support internal projects.
Moneybox is an award-winning wealth management platform that helps people save, invest, and buy their first home. With over 1.5 million customers, they foster a collaborative and inclusive culture focused on making a real impact.
Support client inquiries for reservations and scheduling.
Maintain accurate client records and coordinate hospitality services.
Communicate professionally with clients via email, phone, and online platforms.
Aisles & Abroad provides hospitality coordination services. The company fosters a professional, inclusive, and service-focused environment with a supportive team.
Provide concierge-style support to global clients, resolving queries via phone and email while working overnight UK hours from Sydney.
Diagnose issues, escalate when necessary, and maintain accurate records of all client interactions.
Become an expert on the Board Intelligence platform, contribute to support articles, and perform client audits.
Board Intelligence is a technology and advisory firm that aims to make boards more effective, building better businesses and benefiting society. With over 20 years of experience, they are the market leader in governance and board effectiveness, trusted by over 80,000 directors and executives globally, and recently backed by K1 Investment Management to accelerate growth while maintaining a thoughtful, high-calibre, and genuinely human culture.