Own executive-level relationships and strategic engagement for a portfolio of enterprise and high-value customers.
Collaborate with customer teams on deployment, architecture, and operational best practices to drive alignment.
Lead Customer Business Reviews and hands-on workshops to help customers unlock the full value of the platform.
Sysdig provides cloud security solutions, creating the open standard for cloud threat detection. Trusted by over 60% of Fortune 500 companies, we are recognized as a Best Place to Work and one of Deloitte's fastest-growing companies, fostering a culture of diversity and open dialogue.
Troubleshoot and solve customer technical issues on the Wiz platform using collaboration and transparency.
Identify escalations and manage incident requests with engineering teams while creating scalable support solutions.
Participate in on-call rotation for after-hours, holiday, and weekend support coverage.
Wiz secures cloud and AI applications by connecting code, cloud, and runtime in a single platform. Trusted by over 65% of the Fortune 100 and powered by Google, it's one of the fastest-growing startups with a culture that values world-class talent.
Own strategic APAC accounts end-to-end, from onboarding to production and expansion.
Deliver hands-on technical support, including deployment and performance tuning.
Support pre-sales and partners, and act as the voice of APAC customers.
Qdrant is an open-source vector search engine powering the next generation of AI applications, trusted by global leaders like Canva, HubSpot, and Tripadvisor. Recently raising $50M in Series B funding, we are a fast-growing remote-first team committed to transforming how AI understands and interacts with data.
Provide end-to-end technical support across Slack, in-app chat, and email for Federal customers.
Troubleshoot complex issues in Tines Cloud and self-hosted deployments, including APIs, IAM, containers, and databases.
Act as the Voice of the Customer by reporting bugs and product feedback to Engineering and Product teams.
Tines is an intelligent workflow company that helps IT and security teams build automations and agentic workflows for customers including Canva, Reddit, SAP, and Coinbase. The company values Simplicity, Speed, and Soundness and fosters a culture of curiosity, growth, and integrity.
Deliver top-tier customer support and become an expert in Docker technologies, resolving complex platform-level issues.
Engage with enterprise customers and cross-functional teams to drive resolution and feed insights back into support.
Create best-in-class help content, participate in on-call rotations, and leverage AI tools responsibly.
ServiceRocket is a global tech-enabled services company headquartered in Palo Alto, California, focused on accelerating growth through technology solutions and strategic partnerships. With over 20 years of experience, it fosters an inclusive, fun-loving culture and holds a 4.7 Glassdoor rating.
Own end-to-end customer onboardings, from sales handoff to operational readiness.
Build and maintain success plans that drive adoption, renewal, and expansion.
Engage with platform engineers and executives to translate platform adoption into measurable business outcomes.
vCluster Labs is the leading platform for AI infrastructure, providing a hyperscaler-like experience on GPU infrastructure for AI cloud providers and enterprises. It is a venture-backed startup with over 40 engineers and a remote-first culture, trusted by more than 50 AI clouds and Fortune 500 companies.