Answer new referral intake and refill calls in a timely and professional manner, accurately updating patient information in the computer system.
Contact patients to collect information for medical chart establishment and schedule delivery or shipping arrangements for refills.
Maintain accurate patient records, assist with copay collections, and participate in performance improvement and quality management processes.
VytlOne is a specialty pharmacy company transforming the pharmacy industry through purposeful engagement across Pharmacy Benefit Management, Pharmacy Management, Specialty Pharmacy, and more. They foster a diverse and progressive culture with a remote work model and a team-oriented environment that encourages collaboration and innovation.
Work with a multi-disciplinary team to ensure a high-quality patient experience.
Manage patient/provider messaging and coordinate care plans.
Provide administrative and communication support for the provider network.
Thirty Madison is now part of Remedy, revolutionizing healthcare accessibility. The company is dedicated to building a diverse, inclusive, and authentic workplace, with a focus on patient care and provider support.
Own marketing reporting, measurement, and operational intelligence to enable data-driven decisions.
Partner with cross-functional teams to standardize processes and implement AI-enabled insights.
Optimize lead routing, GTM cadences, and sales development operations for pipeline growth.
Cordance accelerates growth of B2B SaaS companies through acquisition and strategic guidance. They are experienced operators with a passion for software, partnering with founders to scale businesses.
Recruit participants for digital audience measurement studies via telephone and manage panel activities.
Conduct CATI interviews for annual panel maintenance and profiling projects, ensuring quality and productivity standards.
Support general panel management tasks, including follow-up, administration, and ad-hoc projects.
NIQ is the world's leading consumer intelligence company, delivering insights into consumer buying behavior. An Advent International portfolio company with operations in 100+ markets, it values diversity and inclusion.
Handle all levels of customer interaction via phone, email, and live chat, assisting with fitment and installation of motorcycle parts.
Provide technical support for V-Twin motorcycles, advising on parts, safety gear, and orders.
Work with teams to ensure excellent customer experiences while learning about motorcycle gear and riding.
Comoto Holdings is America's largest omnichannel platform in the powersports aftermarket-products industry, dedicated to advancing the experience of moto enthusiasts globally. As a large company, Comoto supports a passionate rider community through brands like RevZilla and Cycle Gear.
Work as a master of proprietary NIQ tools and metrics to solve clients' business questions.
Simplify/visualize data and translate numbers into compelling stories with actionable recommendations.
Drive customer satisfaction through analyses and delivery of relevant insights, and lead generation by identifying revenue opportunities.
NIQ delivers the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. With operations in 100+ markets and combined with GfK, it offers unparalleled global reach and a Full View of consumer insights, fostering an inclusive workplace.
Develop, write, edit, and maintain technical training content for contact center workforce learning pathways.
Translate complex technical information into clear, concise, and learner-focused written materials including job aids and quick-reference guides.
Ensure consistency in terminology, style, and structure across all training materials for reuse in multiple learning paths.
LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed, bringing commercial-grade platforms and mission-ready AI to federal agencies. Headquartered in Tysons, Virginia, LMI serves the defense, space, healthcare, and energy sectors with a focus on agility and collaboration.
Manage a portfolio of 45–55 mid-market accounts, driving adoption, retention, and growth while leading renewal and expansion conversations.
Build multi-threaded relationships across personas from comp admins to C-suite, delivering compelling QBRs and executive briefings.
Proactively identify risks, present accurate weekly forecasts, and serve as the voice of the customer with Product and Engineering teams.
CaptivateIQ transforms how companies plan, manage, and optimize sales performance, starting with incentive compensation management. Backed by Sequoia, ICONIQ, Accel, and Sapphire Ventures, it empowers high-growth companies like Netflix, Figma, and Stripe and is on a fast-growing team committed to solving complex sales performance problems.
Create, review, and process Marketplace quotes ensuring pricing and contractual accuracy.
Process and resolve day-to-day requests from the Shared Services queue in a timely manner.
Support cross-functional collaboration with Marketplace Strategy, Sales, Finance, Legal, and Customer Success teams.
PointClickCare is a leading health tech company that empowers providers to deliver exceptional care through its platform serving over 30,000 organizations. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, they offer flexibility and growth opportunities.