Act as a strategic operational partner during the critical post-launch window, empowering clients to transform their properties.
Analyze live data flows, troubleshoot integrations, and design processes to eliminate live-environment friction.
Personalize every interaction, shielding clients from technical overwhelm and delivering an experience of Unreasonable Hospitality.
Cloudbeds provides an intelligently designed platform that powers properties across 150 countries, processing billions in bookings annually. We are 650+ employees across 40+ countries, with a diverse team speaking 30+ languages.
Verify patient insurance eligibility, benefits, and coverage prior to treatment.
Secure prior authorizations from insurance companies for scheduled medical services.
Maintain accurate records of authorizations, approvals, denials, and follow-up activities.
A-DTS is a healthcare services company focused on supporting patient access to care through insurance verification and authorization processes. The company is detail-oriented and emphasizes timely coordination in a remote work environment.
Partner with customers to identify high-impact use cases and articulate strategic paths to value through Gainsight solutions.
Deliver tailored value assessments, maturity reviews, and business cases to align with customer priorities and drive adoption.
Collaborate cross-functionally with internal teams to develop repeatable frameworks and enhance customer success strategies.
Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies, orchestrating customer journeys from onboarding to advocacy. With over 2,000 trusted customers, they foster a culture of collaboration, curiosity, and human-first values.
Deliver a seamless, proactive, and anticipatory executive travel experience, managing complex itineraries and last-minute changes with calm professionalism.
Act as a trusted advisor, balancing premium service with contact center KPIs like productivity, handle time, and CSAT.
Manage end-to-end VIP corporate travel across air, hotel, ground transport, and bespoke requests, using GDS like Amadeus or Sabre.
Perk is an intelligent platform for travel and spend management, automating travel bookings, expenses, and invoice processing. Founded in 2015, the company has grown to over 1,800 people across 12 offices globally, with a culture driven by values like ownership and delivering a seven-star experience.
Coach and mentor Customer Success Managers to improve customer satisfaction, retention, and relationship management.
Conduct quality reviews on customer interactions and provide detailed feedback.
Develop and deliver coaching plans tailored to individual performance metrics and team goals.
Wing Assistant provides virtual assistant and customer success services to businesses. The company is a growing remote organization that values coaching, quality, and continuous improvement.
Respond to client inquiries about existing or upcoming trips and resolve travel issues like delays and cancellations in real time.
Communicate with airlines, hotels, and tour providers to make changes, confirm itinerary details, send reminders, and provide travel tips.
Document interactions and maintain client records in our CRM system.
We are a travel services company connecting talent with travel industry roles. We are a small hiring platform, offering a focused recruitment service for travel careers.
Take ownership of onboarding and implementation for strategic accounts across EMEA.
Collaborate with Product, Engineering, and Sales to ensure rapid, aligned implementations.
Coach team members and build scalable processes for high-value accounts.
Canary Technologies provides modern hospitality software powered by an AI platform. With over 20,000 hoteliers in 100+ countries and backing from top investors, it is recognized as a Deloitte Fast 500 and Best Place to Work.
Coordinate scheduling and reservation requests for clients, ensuring accuracy and completeness.
Maintain client records and communicate professionally via email, phone, and online platforms.
Provide general administrative support and follow established workflows to ensure smooth service delivery.
Deidre is a company that assists with coordinating schedules, managing reservations, and supporting client experiences in a remote environment. The company offers a supportive and collaborative team environment with opportunities for growth and advancement.
Manage client inquiries, process orders, and resolve operational issues to deliver an exceptional customer experience.
Perform order entry, modifications, and account updates using Shopify and internal systems while meeting SLAs.
Handle inbound support tickets, emails, and live chat, prioritizing issues based on business impact and urgency.
The company provides ready-to-heat meal solutions for organizations across corporate offices, healthcare facilities, schools, and residential communities. It is a fast-growing company focused on operational excellence and exceptional customer service, with a Customer Experience team that serves as the bridge between clients and internal operational teams.
Deliver best in class training to customers and ensure efficient implementation.
Leverage various softwares to conduct meaningful onboarding experiences.
Provide critical feedback to internal teams to maximize customer usage.
Cherry is a fast-growing FinTech that provides a Buy Now, Pay Later solution for medical practices like dentists and veterinarians. The company is led by Stanford entrepreneurs, backed by investors such as Kleiner Perkins and DCM, and has a startup culture focused on inclusivity and growth.