As a Manager, Customer Success you are the day-to-day client partner and analyst coach, ensuring deliverables address key business questions and result in strong client satisfaction. You confidently manage data, and you care about finding answers for your clients. You'll constantly seek to learn new things and lean into new capabilities.
The Senior Manager of Customer Service will build strategy and drive company goals while providing best-in-class B2B customer experience, financial performance, and employee engagement. This role aligns customer service activities and initiatives throughout our Fortune Brands organization often partnering with sales, logistics, distribution, operations, and marketing to support customer priorities and service.
The Customer Success Executive is accountable for the strategic leadership and execution of post-sales activities within our most valuable accounts. This position plays a crucial role in driving ServiceNow’s long-term value by accelerating customers’ journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives. As a trusted advisor, you’ll partner with C-level executives, guide seamless delivery of business transformation.
We’re looking for enthusiastic, hard-working, friendly individuals to support a huge network of veterans. This 100% remote position allows you to earn an incredible living while choosing working hours convenient for you and your family.
Join Clickstop as a Customer Experience Specialist for Pepper Joe's, where you'll be the first point of contact for customers across multiple sales channels. Provide exceptional service with a focus on one-touch resolution, manage order-related communications, and contribute to special projects that enhance the website and improve the customer experience. Success is measured by consistent delivery of exceptional service, understanding of quality control, and ability to drive meaningful change.
The Scaled Customer Success team at Fleetio is growing, and they're looking for an Associate Customer Success Manager. In this role, you will be responsible for a portfolio of up to 1,200 accounts with 1-200 assets to help them achieve their desired outcomes using a self-serving digital-first approach. You will assist with goal setting & tracking, expanding product adoption, owning expansion opportunities, and working cross-functionally.
As a Trust & Safety specialist, you will develop subject matter expertise on online abuse, investigate user safety incidents reports and apply internal policy guidelines and enforcement actions accordingly. You will also escalate/handle high risks escalations and identify opportunities to improve operational workflows and user policies. You will monitor lives in real-time and suggest ideas to improve Yubo safety.
Lead the front line of the customer support team, build and scale systems, processes, and people to serve a rapidly growing customer base. Oversee Team Leads and frontline agents, manage call center partner, and own the operational strategy for delivering fast, effective, and empathetic support.
As a Seasonal Customer Experience Coordinator, you’ll be a vital part of the Customer Experience Team, acting as a liaison between Artifact Uprising and its community. You’ll be on the front lines of communication, assisting with project creation, product information, and the resolution of issues throughout the holiday season and gain inside knowledge of an e-commerce business.
As a Customer Service Representative, you will become an expert in both brands over the course of our 4 week training program. After you complete training, you will primarily be responsible for providing superior customer service and a positive experience to our customers. You will respond to incoming customer calls, addressing their questions and providing service.