Remote Customer service Jobs

Job listings

$100,000–$100,000/yr
US Unlimited PTO

  • Manage a portfolio of customer accounts, proactively identifying risks and opportunities to drive retention and successful renewals.
  • Build scalable workflows and leverage automation tools to improve efficiency and consistency in customer interactions.
  • Lead onboarding and adoption efforts, ensuring customers successfully integrate HackerOne's solutions and realize value quickly.

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM), combining agentic AI with the world's largest security researcher community to help enterprises discover and remediate cyber exposures. The company is recognized as a Most Loved Workplace and fosters a culture of customer obsession, transparency, and collaboration among employees, researchers, and partners.

$22–$25/hr
US 16w maternity 16w paternity

  • Execute notary scheduling assignments by matching notaries to signings based on geography and requirements.
  • Manage order updates, inquiries, and issue resolution via platform tools to ensure smooth operations.
  • Proactively communicate with lenders and title companies to ensure successful completion of each signing.

Snapdocs builds workflow software and AI-driven automation to digitize and simplify the U.S. mortgage closing process. It is a venture-backed company serving a network of lenders, settlement teams, and notaries, with a culture that values product discipline, ownership, and straightforward communication.

$35–$50/hr

  • Oversee and project manage the district onboarding process to ensure timely, error-free delivery aligned with partner visions.
  • Facilitate kickoff calls and create detailed project plans, professional development strategies, and communication plans to drive high product adoption.
  • Manage a portfolio of approximately 30 projects from May to September, collaborating cross-functionally and proactively identifying risks.

ClassDojo builds a network connecting teachers, children, and families, with its flagship app being the #1 communication app in K-8 education globally. The company operates with a talent-dense team of around 200 people, fostering a culture of innovation and attracting top talent from leading tech companies.

$150,100–$242,000/yr

  • Partner with strategic enterprise customers as a trusted technical advisor, guiding their Camunda adoption journey from onboarding through ongoing operations and ensuring smooth platform adoption at scale.
  • Deliver hands-on technical guidance, perform platform health checks, and advocate for customer needs internally by collaborating with cross-functional teams like Customer Success Managers, Consulting, Support, Product, and Engineering.
  • Develop and execute tailored technical adoption plans, foster strong relationships with technical and business stakeholders, and spend time on-site with accounts to accelerate strategic initiatives and drive measurable business outcomes.

Camunda is a leader in enterprise agentic automation, orchestrating complex business processes across agents, people, and systems with trusted AI agents. The company has over 700 leading enterprise customers and is recognized as a Visionary in the Gartner Magic Quadrant for Business Orchestration and Automation Technologies, operating as a fully remote, global team.

$108,400–$162,600/yr

  • Co-own and drive the enablement roadmap for the support team, covering onboarding and ongoing training.
  • Design and oversee structured, scalable onboarding and ongoing enablement programs, translating product releases into clear learning content.
  • Oversee the QA program and serve as the primary guide for Enablement and QA Specialists, setting direction and providing feedback to ensure team performance.

Harvey combines frontier agentic AI, an enterprise-grade platform, and deep domain expertise to transform how legal and professional services operate, building a new category in real time. With 1000+ customers in 60+ countries, the team is sharp, moves fast, and operates with intensity, deeply committed to solving real problems with urgency and care.

  • Act as a trusted advisor for regulator customers, helping them maximize the effectiveness of TRM’s blockchain intelligence tools within their compliance, enforcement, and investigative workflows.
  • Onboard new regulator customers and drive utilization milestones within 60 days, tailoring training and enablement to each agency’s unique regulatory mandate.
  • Build and maintain strategic relationships with economic buyers at regulator agencies, connecting them to TRM executive leadership within the first 90 days.

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. Headquartered in San Francisco, it is a mission-driven, Series C company with distributed teams and a high-velocity, high-ownership culture that thrives on experimentation and collaboration.

  • Expertly manage phone customer service, communication distribution, and patient information like demographics, insurance verification, and appointment scheduling with an emphasis on efficiency and accuracy.
  • Process referrals, authorizations, pre-registrations, and other clerical tasks using phone scripts and clinical decision trees, adapting to clinic needs while responsibly handling sensitive patient data.
  • Possess exceptional communication and problem-solving skills to determine appointment urgency, provide complex exam instructions, and facilitate first-call resolution with a high degree of independence.

CHI Saint Joseph Medical Group is a full service network of primary care services specializing in family, internal, geriatric and pediatric care serving 88 locations across central and Eastern Kentucky. As part of CommonSpirit Health, it operates with approximately 175,000 team members and 25,000 physicians and advanced practice clinicians across 140 hospitals and 2,200 care centers, recognized as a Best Place to Work in Kentucky.

$45,000–$70,000/yr

  • Assist with theme park reservation requests and coordinate booking details.
  • Review booking information for accuracy and send confirmations and updates to clients.
  • Maintain organized booking records and work efficiently with online reservation systems.

Sara is a company that provides travel and theme park vacation booking services, utilizing connections with major suppliers. It fosters a supportive team environment with an emphasis on growth and remote collaboration.

  • Editing and proofreading content to ensure accuracy and meeting provided standards.
  • Working with the Quality Department to monitor linguistic quality, perform root cause analysis, and design corrective actions.
  • Joining client calls to discuss quality and strategy, acting as a liaison between the client and the linguistic team.

Welocalize serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. It combines AI, automation, and human expertise to support enterprises in more than 300 languages, operating within a secure, compliant environment with seven ISO certifications.

  • Review prescriptions and deliver accurate pricing information to patients, serving as a key contact for pharmacy services.
  • Coordinate with third-party pharmacy partners to process payments and resolve discrepancies while meticulously documenting patient interactions.
  • Dispute lab invoices on behalf of patients, track disputes to resolution, and fulfill medical records requests for billing and administrative support.

Ways2Well is a company redefining the future of healthcare as a leader in regenerative and preventive medicine, leveraging technology and digital care platforms to empower patients with data-driven, personalized care. They are a mission-driven team fostering a collaborative work environment focused on wellness innovation.