Remote Customer service Jobs

Job listings

  • You manage a fixed customer base of car dealerships and are their first point of contact for AlphaController.
  • You advise customers on process design from vehicle purchase to sale.
  • You recognize where customers are not fully utilizing the product and make concrete suggestions.

Alpha Online develops process management software for the professional used car trade in Germany. They have been part of CarOnSale since 2024, focusing on AI-driven B2B used car trading.

$50,000–$65,000/yr

  • Delivers independent client support, handling complex service tasks and supporting renewals with limited oversight.
  • Serves as a technical resource for HRIS and enrollment platforms, benefits communications, and standard reporting.
  • Responds to complex client questions and manages defined lifecycle tasks while informally guiding peers.

IMA Financial Group is an independent insurance brokerage that provides a wide range of insurance and financial solutions. The company is large enough to serve clients globally but small enough to implement ideas quickly, and it has been recognized as a Best Place to Work by multiple publications and as one of the fastest-growing companies.

$45,000–$65,000/yr

  • Coordinate schedules of remote and field technical resources and dispatch service requests.
  • Serve as primary point of contact for clients, monitor open tickets, and ensure SLA compliance.
  • Support end-users with same-call resolution and escalate technical issues as needed.

CyberSheath is a rapidly growing Security and IT Managed Services Provider focused on delivering cybersecurity services to the Defense Industrial Base. They integrate compliance and threat mitigation to eliminate redundant security practices, and seek self-motivated, independent problem solvers to join their upward trajectory.

  • Provide clients with expert guidance on press release distribution to drive their corporate objectives.
  • Act as product expert and strategist, aligning service offerings with client communication needs.
  • Offer recommendations on content best practices to increase engagement and visibility.

Cision is a global leader in PR, marketing and social media management technology and intelligence, helping brands connect with customers and stakeholders. With offices in 24 countries, Cision fosters an inclusive, collaborative culture where diversity and innovation are celebrated.

  • You will own customer retention across your portfolio, managing renewals and collaborating with Account Managers on QBRs and growth opportunities.
  • You will drive product adoption and account growth by leading training, best practices, and embedding Brandwatch into customer workflows.
  • You will act as a trusted advisor, building relationships with executive stakeholders and ensuring customers achieve business outcomes.

We are the global leader in consumer and media intelligence, engagement, and communication solutions, equipping PR, marketing, and social media professionals with data-driven tools. With over 75,000 companies and 84% of the Fortune 500 as clients, we foster an inclusive culture where employees can be their authentic selves and perform at their best.

  • Create, distribute, and bill incoming orders from Enterprise customers.
  • Maintain customer expectations to meet service agreements.
  • Serve as one of the direct points of contact for Enterprise customers.

VSC Fire & Security delivers integrated fire protection, life safety, and security solutions. Founded in 1958, the company emphasizes quality craftsmanship, exceptional customer service, and integrity.

$90,000–$105,000/yr
US 16w maternity 16w paternity

  • Own the full customer lifecycle including onboarding, adoption, expansion, and renewals.
  • Achieve retention, growth, and customer satisfaction goals.
  • Collaborate with the new sales team and other internal teams to serve as trusted advisors.

Wayvia uses AI and data to help top brands shape the future of commerce. The team is curious, collaborative, and focused on solving new challenges.

$90,667–$137,520/yr
US Unlimited PTO

  • Own hospital accounts and execute all aspects of hospital marketing campaigns on the platform, including layout, proofs, and updates.
  • Partner with clients to understand goals and measure success across physician marketing campaigns, then own client reporting to showcase progress.
  • Strategically partner with the Sales team for campaign execution from delivery through renewal.

Doximity is the leading clinical AI company with the largest network of U.S. clinicians, trusted by over 85% of physicians and 300+ health systems. They value curiosity, ownership, inclusion, and meaningful impact, fostering a fast-paced, tech-savvy, non-corporate culture.

  • Own escalated customer cases and become a category authority driving operational excellence.
  • Collaborate cross-functionally with product, quality, and operations to identify and resolve systemic issues.
  • Model exceptional communication across all channels to set standards for clarity and empathy.

Quince is a direct-to-consumer brand making high-quality essentials at low prices through sustainable and ethical production. They are a rapidly scaling tech company with strong investor backing and a focus on innovation.

  • Assist clients in booking flights, hotels, cruises, and rental cars.
  • Provide expert recommendations based on preferences and budgets.
  • Deliver exceptional customer service before, during, and after travel.

We help clients plan dream vacations, business trips, and bucket-list adventures. We are a growing team with a supportive culture, offering training and flexible remote work.