Design and implement high-impact architecture solutions for enterprise customers, leveraging Azure, AWS and GCP focusing on infrastructure and cloud-native applications that meet their complex needs. You will collaborate with cross-functional teams to provide leadership in designing cloud-first and solutions that address the unique needs of each customer. This role requires a blend of technical expertise, strategic thinking, and hands-on experience.
Lead the architecture and delivery of validated Health and Life Sciences (HLS) solutions using modern cloud platforms in public cloud environments—primarily Azure and AWS. Design, deploy, and maintain secure, compliant, and scalable solutions for regulated HLS customers. Leverage expertise and industry knowledge to deliver robust solutions aligned with HLS regulatory requirements, ensuring reliability, data integrity, and operational excellence across managed cloud offerings.
Join us as a consultant and shape the future in the world of Microsoft Power Platform and Dynamics 365! Your tasks will include consulting, designing, and implementing custom solutions based on Microsoft Power Platform and Dynamics 365, designing, developing, and executing Low Code projects, analyzing customer needs, and conducting workshops and training.
The Cloud Architect is expected to take initiative and advise on potential pitfalls that may encounter on large scale multi-platform infrastructure across all customers. Addresses specific customer needs through leveraging new and existing feature sets, products, and technologies. Evaluates, documents solutions and trains Cloud Engineering and support staff to ensure supportability of customer environments.
Provide professional IT support to our employees remotely across different locations and time zones. Monitor and respond quickly and effectively to requests received through the IT Helpdesk in line with agreed SLAs. Manage equipment inventory and the IT procurement process, as well as onboarding and offboarding processes including for remote workers.
The Systems Engineer designs and implements complex systems in Corporate, Operational Technology, and customer environments. They ensure integration, provide support, and troubleshoot issues while working with cross-functional teams to enhance infrastructure performance and reliability. Offer senior IT support and align IT with business goals, deliver technical support, perform pre-sales, and ensure seamless operations.
As a Technical Support Engineer, you'll be a member of the fast-growing Customer Experience team, responsible for providing specialised support for Grafana Labs customers. You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings.
We're looking for an experienced Infrastructure Architect to lead the modernization and evolution of our enterprise platform. This role will drive the infrastructure strategy, ensure secure and scalable design patterns, and support the build-out of our cloud-native application ecosystem. The person in this role will define the target state infrastructure architecture to support microservices, modern web frontends, and legacy system coexistence during migration.
Provide deep technical support and interact with customers on a day-to-day basis. You will work with our customers across a wide range of topics from basic administration of TimescaleDB to deep consultative conversations around design, optimization, and implementation. Manage support cases from beginning to end, develop and maintain close relationships with our customers to help them be successful.
Looking for L3 support engineers to join our team and provide support to one of our clients. Provide technical support/triage (L2&L3 support only) and troubleshooting for IT systems and applications. Manage and maintain IT infrastructure, including servers, networks, databases, security, backups, and cloud services. Must be able to work from 5 PM PST to 1 AM PST.