Keep customers (and your SLAs) happy, informed, and impressed; Explain things clearly to both code whisperers and non-tech humans.
Document new issues, throw helpful Knowledge Base nuggets into the mix; Prioritize your queue, drive clarity in communication, and proactively guide issues to resolution.
Chainguard is the secure foundation for software development and deployment. They provide guarded open source software, built from source and updated continuously, helping organizations eliminate threats in their software supply chains. They value customer obsession, intentional action, and trust.
Answer IT support calls and aim to resolve tickets.
Manage and resolve user tickets received via email.
Troubleshoot system installations and perform upgrades via Azure.
Equus Workforce Solutions is a leading provider of workforce development services in North America. They have a dedicated and passionate team, focusing on the development, design, and delivery of demand-driven workforce solutions, and they value diversity and inclusion.
Microsoft 365 & Collaboration Design, implementation and optimization of Microsoft 365 environments, including Exchange Online and Microsoft Teams.
Design and operation of modern workplace solutions with Microsoft Intune (MDM/MAM) and implementation of Windows 11 rollouts.
Design and implementation of modern identity solutions with Microsoft Entra ID and implementation of Conditional Access, MFA and Zero Trust principles.
Deutsche Telekom IT Solutions Slovakia started in 2006 and has grown to be one of the largest employers in the eastern part of the country with more than 3900 employees. They provide innovative information and communication technology services and aim to improve and continuously transform.
Partner with sales to support enterprise opportunities, and help customers understand the value of Mirantis’ industry-leading AI and Kubernetes-based solutions.
Lead technical discovery sessions, demos, and proof-of-concept engagements with customers and partners.
Translate customer requirements into solution architectures leveraging Mirantis’ products and best practices.
Mirantis enables organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. As a Kubernetes-native AI infrastructure company, Mirantis combines open-source innovation with deep expertise in Kubernetes orchestration.
Design cloud-native Azure architectures using CAF and Well-Architected Framework principles.
Define modern data estate architectures using Microsoft Fabric and Azure Databricks.
Support presales pursuits, discovery workshops, and solution governance.
Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions. With over 3,000 team members across 14 countries, they have 18 years of experience focusing on Microsoft technologies and business applications.
Handle Entra ID administration and cloud identity tasks, including tenant configuration and common identity integrations.
Assist with Conditional Access and other policy work within established patterns.
Administer Microsoft 365 services (Exchange, SharePoint, OneDrive, Teams) and tenant configuration tasks.
Sentinel Blue provides enterprise-class cybersecurity to small and medium-sized businesses. We are pushing the envelope and constantly seeking innovative ways to meet that mission; it is a fast-paced environment where we are always learning new things, and success can transition into more senior roles or technical leadership opportunities.
Detailed Runbooks for daily operations and routine maintenance.
Documented Project Specifications and Standards for processes and technologies.
Technitask is a Canadian company delivering IT management, systems integration, software delivery, and consulting services. They have a team of SAP consultants, developers, project managers, data engineers, and security analysts creating value for customers.
Understand customers business requirements and how the product can meet them.
Conduct implementations, including process development and go-live support.
Provide guidance to customers on system usage through training.
Trupanion is a leading provider of medical insurance for cats and dogs in North America. They offer a collaborative, informal, and pet-friendly environment where everyone is encouraged to be the very best version of themselves.
Participate in the management and operations of customer's MongoDB deployments.
Troubleshoot and resolve issues related to database availability and performance.
Plan, schedule, and perform technical tasks to deliver the best solutions on time.
Percona provides open-source database software, support, and services. They have a globally dispersed workforce with colleagues in more than 50 countries and offer a collaborative, highly-engaged culture.