We are seeking an PACS Technical Implementation Specialist with HL7 and/or DICOM experience who is responsible for providing technical and workflow implementation services for Radiology Healthcare IT solutions. The role will require a range of technical services including system integration, configuration, workflow analysis and design, testing and troubleshooting system setups and facilitation and support of system go-lives.
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The Level II System Support Specialist plays a key role in the delivery and support of radiology IT systems across healthcare environments. This position requires advanced knowledge of Picture Archiving and Communication Systems (PACS), Radiology Information Systems (RIS), Electronic Health Records (EHR), and healthcare interoperability standards such as DICOM and HL7.
Serve as the digital solutions technology expert. You will understand how our digital solutions integrate with Intuitiveβs robotic platforms and within the hospital enterprise. Support the sales process through the preparation and presentation of consultative integration strategies for our digital application infrastructure.
Provide technical and workflow implementation services for Radiology Healthcare IT solutions. In this client-facing role, you'll configure, test, and ensure the Intelerad solutions are operational. Work closely with project management and collaborate with cross-functional teams to optimize workflows and ensure the effective use of PACS and HL7 interfaces to improve patient care.
Provide technical support to clients via phone, email, or in-person meetings, assess, diagnose, and resolve complex technical issues related to customerβs software, hardware, and network systems, and collaborate with cross-functional teams to troubleshoot customer technical challenges; develop and implement effective solutions to improve system performance and stability.