Remote Information technology Jobs • Jira

Provide prompt, courteous and in-depth service and support to Data Platform, Data Intelligence Platform, and Data Observability Platform customers and partners. Provide top-of-the-line customer service by demonstrating a high level of service aptitude, product knowledge and customer responsiveness. Thrive in an environment that expects you to take initiative, find solutions and demonstrate your high level of expertise each day.

We’re seeking a motivated and detail-oriented Associate Business Systems Administrator to support our Salesforce platform and other core business systems. This is a great opportunity for someone eager to grow their technical skills, collaborate cross-functionally, and build a career within the Salesforce ecosystem. As a key member of the Information Systems team, you’ll contribute to system administration, user support, process automation, and data management.

Serve as the technical subject matter expert for multiple complex applications, including Jira, Azure DevOps, Smartsheet, and Qualtrics. Provide Tier 3 support, issue resolution, and proactive application monitoring to ensure high availability and optimal performance. Lead the strategic planning, design, configuration, and enhancement of assigned applications across departments.

The Application Enablement Analyst will join the Technical Operations team of a healthcare data and analytics software company. This role involves a combination of client-facing, process improvement, and technical responsibilities. The role includes defining and implementing improvements across our product suite and proactively driving improvements across the product portfolio.

As a Managed Services Consultant at Salesforce, you'll be a subject matter expert for clients, supporting their product path on the Salesforce platform and ecosystem. Requires a strong technical acumen with the Salesforce platform, lead discovery sessions, clarify business needs, and translate them into scalable solutions.

Manage projects related to the acquisition of claims, scheduling, and clinical data from partner practices and their respective electronic health record (EHR) and/or practice management systems. Engage with a variety of internal and external stakeholders to ensure the timely execution of interfaces from planning and discovery through connectivity and data delivery.

We are seeking a motivated Applications Administrator to join our Enterprise Applications team, focusing on the administration and optimization of Customer Experience (CX) tools. You’ll work with business partners to implement automation, user adjustments, basic configuration updates, and issue troubleshooting key software in the stack. This role will be focused on our support ticketing platform initially.

The Senior Solution Architect will provide technical leadership, architecture design, and strategic planning support for software development and sustainment projects. They will be responsible for guiding the end-to-end design of cloud-based enterprise systems in a SAFe Agile environment. The candidate will lead development and documentation of system designs, interface specifications, and data models using VA-approved tools.

The Application Systems Developer I Atlassian Suite supports customer-focused objectives and delivers innovative solutions. This role involves development support, design, programming, and implementation of custom processes, working with business users to meet their needs.

We are seeking a technically adept and client-focused Solutions Engineer to support the development and implementation of our medical record retrieval and analysis/review platform. This role will report to our Director of Medical Records and serve as a critical liaison between clients, vendors, and internal technical teams. The ideal candidate will gather and translate requirements, configure and test platform features, and ensure successful solution delivery.