As the VP of Technical Services at TigerData, you’ll take the helm of a critical function that spans Implementation Engineering and Technical Support. You will architect and scale the customer-facing technical experience, ensuring customer engagements are scoped and executed effectively, technical teams are aligned, escalations are minimized, and customer outcomes are owned end-to-end.
Job listings
North America
Unlimited PTO
This is a transformational role as 360Learning will be re-inventing the sales process for Enterprise customers. You will coach a team of 5-10 consultants, primarily including Solution Delivery Managers (SDMs). Your mission includes supporting Sales to present our PS offering, engaging with customer executive sponsors, and managing onboarding projects across North America.
This role involves driving transformative changes and product adoption across ServiceNow and its customers. Working with Product, UX and cross-functional business partners, this role helps drive Digital Technology (DTX) strategy and influence adoption of our products and services. The role involves conducting impact, stakeholder, and/or organization analyses to determine the program’s scope and receptivity, developing change strategies, and executive communications.
This position is key to growing relationships with clients, and providing the best environment for employees. To successfully fulfill your role, you must manage the daily financial and delivery dynamics of multiple projects simultaneously, as well as the growth and performance of the teams assigned to them, while fostering strong relationships with clients and stakeholders.