Lead elevated client experiences teams, design scalable solutions, and manage multiple teams to onboard new clients and support high net worth clients, partnering across departments to enable exceptional experiences and champion the client's voice.

As the Senior Manager of Customer Experience Portfolio Management, you will be responsible for ensuring the successful planning and execution of the customer journey for a portfolio of non-recurring services engagements. Your role will involve developing and implementing project methodologies, establishing best practices, and ensuring alignment of projects with organizational goals. Additionally, you will provide strategic direction to project managers and teams.