As a Clinical Operations Associate at Solace, you will be instrumental in bridging clinical excellence with operational execution, ensuring that clinical programs deliver exceptional value to patients while maintaining the highest standards of quality and compliance. This is a unique opportunity to help shape how healthcare advocacy operates at scale, working on high-visibility initiatives that directly impact patient outcomes with direct exposure to senior leadership.
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In this role, you will be accountable for managing and leading the ITSM business in the east, while also serving as a key member of the ITSM practice leadership team. You will develop your team and manage traditional Professional Services business measurements including utilization. You will also drive the continuous improvements of your business and methodology.
Lead the execution, coordination, and oversight of implementation and expansion programs that help Gongβs customers achieve critical business outcomes. You'll manage multiple customer programs, forecast work, and ensure program deliverables are completed to the highest quality standards. You will also provide regular communications to leadership, project teams, and customers.
The Sr. Revenue Operations Program Manager will drive key initiatives and elevate our operational excellence. As a Revenue Operations Program Manager, you'll be the engine behind our strategic projects and set best practices for project delivery. Foster strong, collaborative relationships to align on priorities, share insights, and collectively resolve challenges across the project lifecycle.
This role is responsible for leading the Customer Excellence Group across Brazil and Mexico, managing a team of Customer Success Managers, Customer Success Executives, and Platform Architects. You will drive customer outcomes by improving technical health, accelerating product adoption, ensuring renewals, and enabling expansion across ServiceNowβs portfolio. You will be accountable for post-sales execution and contributing to strategic planning across the region.
This role will drive the long-term strategy and execution of our operations vendor ecosystem in support of operational excellence across Clinical Operations, and Care Support. The role sits within the Operations Strategy & Excellence team and is ideal for someone who is both a strategic thinker and operational builder. You will work cross-functionally with internal stakeholders to ensure vendors are aligned to Springβs objectives. A background in healthcare or tech-enabled services is highly preferred.
This position needs to reside in Mountain Region (CO, KS, UT) and have Mountatn Region hospital experience. This Director role will support hospitals in the Mountain regions and is a remote opportunity. Seeking strong finanical analyst skills, labor productivity within a large healthcare system. The position directs management engineering and other consulting services for 40+ hospitals and affiliates of CommonSpirit Health aimed at improving the efficiency and cost effectiveness.