Manage insurance product projects to build and launch new project features.
Create, document, and improve insurance product processes to support Gravie products.
Configure and own documentation creation and management process for our plan portfolio.
Gravie aims to create health benefits for small and midsize businesses and their employees. It is composed of a diverse group of unique people that encourages you to be your authentic self.
Partner with Operations leaders and cross functional stakeholders to drive operational excellence through structured process analysis, optimization, and transformation.
Evaluate end to end workflows, identify performance gaps, and deliver data driven recommendations that enhance efficiency, scalability, risk control, and customer outcomes.
Ensure measurable value by improving service quality, reducing variability and rework, enabling automation, and strengthening governance and operational discipline.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange, they have a team of 22,500 people across 32 countries.
Oversee & manage program KPIs for the frontline clinical staff working across the Virtual Primary Care (VPC) and Virtual Care Support (VCS) teams
Create and implement data-driven staffing and resource plans, partnering with relevant teams (Forecasting, Clinical Leadership, Recruitment, Licensing)
Drive a POV on the technical enablement and tooling optimization opportunities to drive operational efficiencies for scale and clinical outcomes
Included Health delivers integrated virtual care and navigation to raise the standard of healthcare for everyone. The company breaks down barriers to provide high-quality care for every person in every community, offering care guidance, advocacy, and access to personalized virtual and in-person care.
Drive and elevate provider quality initiatives at Rula through data-driven decision making.
Lead scalable quality initiatives across the provider network by identifying gaps and driving programs.
Translate complex data into clear actions for initiatives like provider quality reviews and AI-powered documentation.
Rula is committed to destigmatizing and embracing mental health as integral to overall well-being. They provide quality, evidence-based care and aim to empower individuals in their mental health journey, operating as a remote-first company.
Lead complex operational projects from conception to completion, ensuring timely delivery and measurable impact.
Analyze existing business processes, identify inefficiencies, and design and implement solutions for optimization and automation.
Develop and monitor key performance indicators (KPIs) and operational metrics to track progress and inform strategic decision-making.
Instructure believes in empowering people to grow and succeed by creating intuitive products for learning and personal development. They facilitate meaningful relationships and inspire people in education and careers, offering opportunities for smart, creative individuals to create awesome solutions.
Own critical components of the provider lifecycle, driving readiness to see members on the platform and scalable growth.
Identify bottlenecks and implement improvements that accelerate time-to-platform and strengthen provider engagement.
Improve systems and workflows through automation and process design, reducing manual work and operational risk.
Maven is the world's largest virtual clinic for women and families, aiming to make healthcare accessible for everyone. With over 2,000 employers and health plans as clients, Maven provides comprehensive support spanning fertility, maternity, parenting, and menopause. He fosters an award-winning culture.
Own the end-to-end performance of Ro’s onshore Member Experience organization.
Lead, coach, and develop frontline leadership, setting clear expectations for performance.
Establish and evolve the operating model for Ro’s internal care organization.
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services, employing a vertically integrated platform to provide an end-to-end healthcare experience.
Develop and analyze workflows for new client launches and existing program optimization.
Ensure business rules reflect customer’s needs and align with system functionality.
Communicate with customers and internal stakeholders.
CareTria helps clients with healthcare and pharmacy benefits. They value your passion and actions, seeking contributors to their team focused on client satisfaction.
Analyze and support non-clinical workflows across CM, CDM, and UM programs.
Translate operational and clinical requirements into process maps, SOPs, and job aids.
Support workflow automation and system optimization initiatives.
Personify Health created a personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. They serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes.
Collaborate across the organization to improve operations.
Implement policies and procedures to improve business operations.
Track infrastructure improvement projects to meet cost savings goals.
Columbia General is a company that appears to value innovation and streamlined processes. While the exact size and culture are not specified, the job posting emphasizes collaboration, continuous improvement, and valuing employee contributions, suggesting a results-oriented environment.
Collaborate across the organization to document current processes and identify opportunities for improvement.
Analyze root causes of process inefficiencies and develop effective solutions.
Design and implement policies to enhance daily business operations seamlessly.
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. They value diverse backgrounds, promote work-life balance and trust.
Design and build foundations for initiatives within the Clinical Operations function.
Collaborate cross-functionally to build scalable products and processes.
Assess and analyze data to develop strategies for accelerating progress.
Headway's mission is to build a new mental healthcare system accessible to everyone. They are a Series D company with over $325m in funding and have grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states.
Support intake, review and tracking of client services issues.
Create and maintain process documentation and workflow maps.
Identify manual processes and propose improvement opportunities.
Judi Health is an enterprise health technology company providing solutions for employers and health plans. They offer a full-service health benefit management solutions on a secure platform to rebuild trust in healthcare in the U.S.
Manage team members in benefit configuration and testing.
Improve processes and institute best practices in benefit configuration.
Build and maintain pharmacy benefit plans for client groups.
SmithRx is a rapidly growing Health-Tech company disrupting the Pharmacy Benefit Management (PBM) sector. They focus on building a next-generation drug acquisition platform with technology, cost-saving tools, and customer service, fostering a mission-driven and collaborative culture.
Analysis of operational and performance data within CPI programs and geographic markets, providing recommendations that directly inform strategic decision making.
Responsible for leading execution of ongoing process operations across department programs, ensuring efficiency, accuracy, and consistency.
Proactively identify areas of improvement and facilitate communication amongst key stakeholders to drive strategic alignment on opportunities for optimization and automation.
Aledade empowers independent primary care practices to deliver better patient care and thrive in value-based care. They are the largest network of independent primary care in the country. They foster a collaborative, inclusive, and remote-first culture, driven by a passion for tackling complex healthcare issues with respect and open-mindedness.
Drive the build, execution, monitoring & ongoing implementation of scalable products and processes.
Leverage your operational expertise to identify opportunities for improved efficiency and automation.
Support and lead cross-functional efforts with our product, engineering, payer, and CX teams.
Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. They've grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states and are a Series D company with over $325m in funding.
Conduct business process reengineering and performance improvement initiatives.
Analyze workflows, identify inefficiencies, and develop optimized process solutions.
Develop reports, white papers, and executive briefings to communicate findings and recommendations.
Artemis ARC supports transformation and optimization efforts. They partner with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery and have 300+ employees nationwide.
Drive operational excellence, consistency, and enterprise value across a multi-state behavioral health organization.
Lead the design and execution of strategies that optimize the operating model.
Oversee clinical operations, service delivery, staffing performance, and infrastructure across multiple levels of care.
Accanto Health provides exceptional, individualized care that leads to lasting recovery for eating disorders. They are a multi-state behavioral health organization composed of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care.
Identify areas for process improvement based on metric analysis findings.
Develop and disseminate action plans to correct knowledge gaps in CDI and Coding.
Collaborate on data reports for the Coding and CDI departments.
Cooper University Health Care's commitment to providing extraordinary health care begins with their team. They are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols and offer opportunities for career growth.
Serve as the primary resolver for complex, ambiguous, or high‑risk cases requiring interpretation beyond written SOPs.
Lead the identification of bottlenecks, workflow inefficiencies, and systemic issues, recommending strategic improvements.
Own all process documentation, decision trees, troubleshooting guides, and FAQs.
RealPage provides software and data analytics to the real estate industry. They are an equal opportunity employer committed to creating an inclusive environment for all employees.