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$160,000–$180,000/yr
US

  • Drive discussions and resolve operational frictions and client relations matters in a timely manner.
  • Lead strategic reviews that map technical delivery to the client's business outcomes.
  • Collaborate with cross-functional teams to manage billable hours and identify expansion opportunities.

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20 jobs similar to Director Client Outcomes

Jobs ranked by similarity.

$94,900–$102,200/yr
Canada

  • Drive product strategy and market analysis to identify healthcare opportunities.
  • Collaborate with engineering, sales, marketing, and leadership to deliver products.
  • Champion healthcare data interoperability and evangelize product roadmaps.

Smile Digital Health is a healthcare technology company providing a FHIR-based data liberation platform that enables healthcare stakeholders to collect and exchange data. The company operates in over 20 countries, ranked #19 on Deloitte's Technology Fast 50 in 2024, and fosters a culture of respect, inclusion, and belonging.

$140,000–$140,000/yr
US

  • Be the face of Vida, ensuring client satisfaction throughout the client journey.
  • Own end-to-end client relationships from planning, launch, to renewal.
  • Lead internal collaboration across product, design, engineering, analytics, sales, and marketing.

Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions. It operates as a startup environment trusted by Fortune 100 companies, major national payers, and large providers.

US

  • Own day-to-day client relationships, driving adoption, activation, and value realization for assigned accounts.
  • Partner with strategic account leadership on renewals, growth opportunities, and executive-level issue resolution.
  • Lead process improvements, analyze performance metrics, and act as a mentor to elevate the Client Success team.

Heartbeat Health is a virtual-first cardiovascular care company providing telemedicine, diagnostics, and virtual care programs to improve heart health outcomes. The company is remote-first, mission-driven, and fast-paced, with a culture that values diversity, mutual respect, and innovation.

US Unlimited PTO

  • Own end-to-end planning and execution of patient engagement programs for pharma clients.
  • Manage Veeva/MLR submissions and lead client status meetings.
  • Ensure compliant, on-budget deliverables while building trusted client relationships.

Vaniam Group is an oncology-led partner to biopharma companies, helping them navigate complex, high-science medicine. The company combines scientific depth with an integrated approach to insight and data, and fosters a positive, diverse, and supportive remote-first culture.

$95,000–$115,000/yr
US Unlimited PTO

  • Serve as the primary relationship owner for Curated clients across legal, AI, medtech, CRO, and other non-pharma industries, guiding programs from intake to delivery.
  • Partner with internal operations and Impiricus client services teams to coordinate physician recruitment, scheduling, and execution while managing multiple concurrent engagements.
  • Help build the client services function from the ground up, creating playbooks, templates, and processes as the business scales.

Impiricus is the Agentic Commercialization Platform for Healthcare, helping life sciences teams understand physician intent and enable real-time action. Founded by a practicing physician and a senior pharma executive, it is trusted by more than one million opted-in HCPs.

US

  • Manage day-to-day client relationships as the primary point of contact, ensuring strong communication and alignment.
  • Apply healthcare payer and program integrity expertise to help clients maximize value from Alivia's analytics solutions.
  • Drive account growth, implementation leadership, and cross-functional collaboration with internal teams.

Alivia Analytics brings together technology, data, and healthcare expertise to help organizations solve complex challenges and make smarter decisions. The company is built around collaboration and innovation, backed by healthcare-focused private equity firms, and offers a collaborative, inclusive work environment.

US Unlimited PTO

  • Lead a portfolio of healthcare client accounts, owning relationships, retention, growth, and financial performance.
  • Guide integrated marketing plans across media, strategy, creative, content, digital, and analytics teams.
  • Oversee pricing, budgets, and revenue forecasting while anticipating risks and developing organic growth plans.

Unlock Health is a full-service marketing communication agency grounded in technology and built for healthcare, integrated with a managed care consultancy. They bring together leading healthcare firms to align brand, marketing, technology, and revenue strategy for healthcare organizations.

$90,667–$137,520/yr
US

  • Ensure seamless client experience for enterprise health system IT teams through successful launch and adoption of clinical workflow tools.
  • Lead implementations from onboarding to product configuration, conduct kickoff meetings, and develop project timelines.
  • Track engagement metrics, demonstrate ROI, and coordinate with Support, Product, and Marketing to resolve client needs.

Doximity is a clinical AI company with the largest network of U.S. clinicians, trusted by over 85% of physicians and 300+ health systems. It values curiosity, ownership, inclusion, and making a meaningful impact in healthcare.

North America 4w PTO

  • Lead client relationships and ensure delivery excellence across oncology publications and medical affairs workstreams.
  • Drive account growth through identification of new opportunities and development of proposals for existing clients.
  • Partner with scientific, editorial, and cross-functional teams while mentoring colleagues and contributing to business development.

Avalere Health is a healthcare company focused on reaching every patient through Advisory, Medical, and Marketing teams. It fosters an inclusive, flexible culture with global teams and employee network groups, supporting professional growth and work-life balance.

$130,000–$182,000/yr
US

  • Own product outcomes for a meaningful product area, serving as product owner for a delivery team.
  • Lead customer discovery, market research, and prioritization to translate ambiguous needs into clear product direction.
  • Partner with cross-functional teams and define KPIs to drive measurable business impact and evangelize priorities.

MCG leads the healthcare community to deliver patient-focused care with evidence-based content and products. Backed by Hearst, our mission-driven team of physicians and technical experts values diversity, inclusion, and professional growth.

$110,000–$135,000/yr
US Unlimited PTO

  • Act as the primary post-sale point of contact, building and maintaining strong, long-term client partnerships.
  • Lead post-sale implementation by defining business needs, configuring recommendations, and establishing ROI metrics.
  • Analyze client dashboards for usability and model performance insights, collaborating with Sales, Product, Data Science, and Engineering.

Gradient AI provides AI-powered SaaS solutions for the group health and P&C insurance industry, helping insurers predict risk and automate underwriting and claims. Founded in 2018, the company is scaling fast with $56M in Series C funding and a fun, team-oriented startup culture.

$125,000–$150,000/yr
US Unlimited PTO

  • Lead and develop Strategic Account Executives and Account Managers to set the standard for client success.
  • Own portfolio performance and drive renewals, revenue growth, and expansion across Fortune 500 clients.
  • Engage at the executive level with senior stakeholders to guide strategy and build lasting partnerships.

Personify Health provides a personalized health platform combining health plan administration, wellbeing solutions, and care navigation. The company is mission-driven, serving employers and health plans with a focus on better health outcomes.

$55,000–$65,000/yr
US

  • Drive referral growth and build strong partnerships with physician practices and providers in the Collaborative Care Program.
  • Manage a regular cadence of account meetings to review enrollment, performance, and satisfaction while developing contingency plans.
  • Collaborate with clinical operations and serve as a liaison between providers and Mindoula to escalate concerns and support the referral process.

Mindoula is a behavioral health company that provides case and care management supported by technology such as a mobile engagement app, proprietary psychometrics, and predictive analytics. The company is expanding rapidly across multiple states and focuses on delivering Collaborative Care programs in partnership with primary care and specialty physician groups.

$130,000–$145,000/yr
US

  • Act as strategic relationship owner for a portfolio of IntusCare clients, managing renewals, upsells, and contract negotiations.
  • Identify and pursue cross-sell and upsell opportunities while monitoring account health and proactively addressing client risks.
  • Lead quarterly business reviews and coordinate internally with Product, Analytics, and Delivery teams as the voice of the customer.

IntusCare builds an end-to-end technology ecosystem for PACE and coordinated senior care, with data and AI at the center of its purpose-built EMR. The company fosters a fast-paced, high-growth, cross-functional culture focused on improving care delivery.

  • Lead and expand Cisive's most strategic and complex client relationships as a senior-level point of contact.
  • Drive long-term client satisfaction, program performance, and revenue growth through cross-functional collaboration.
  • Oversee IT projects, conduct annual reviews and QBRs, and lead contract renewals to meet contractual commitments.

Cisive is a trusted partner for comprehensive, high-risk compliance-driven background screening and workforce monitoring solutions, specializing in healthcare, financial services, and transportation. A global leader, it empowers organizations to hire with confidence through a technology-first approach and a culture of integrity, innovation, and customer obsession.

US 4w PTO 12w maternity 12w paternity

  • Lead the administrative engine behind payer contracts, membership, payment distribution, and client services for IPA operations.
  • Partner with IPA leadership and cross-functional teams to drive strategic initiatives and value-based care performance.
  • Mentor and manage a team including Operations Specialists and Membership Associates, while coordinating payer meetings and reporting.

Aledade PBC is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has grown into the largest network of independent primary care in the U.S., with a collaborative, remote-first culture.

$188,240–$253,095/yr
US Unlimited PTO

  • Own and manage Omada's relationship with a major Strategic Alliance partner, setting strategic vision and goals.
  • Lead external partner relationships, conduct regular business reviews, and execute activation plans to drive growth.
  • Collaborate with internal teams across sales, customer success, and product to deliver on strategy and day-to-day operations.

Omada Health is a virtual-first healthcare company on a mission to bend the curve of chronic disease by combining human-led care, connected devices, and AI-enabled technology. They have served over two million members across more than 2,000 employers and health plans, and foster a remote-first culture recognized as a Great Place to Work.

United States

  • Manage customer onboarding to the eHealth Exchange, from initial inquiry through testing and activation.
  • Coordinate with federal agencies, prepare status reports, and develop technical onboarding plans.
  • Facilitate customer adoption of new services and ensure adherence to testing and policy requirements.

The Sequoia Project is a non-profit that supports the eHealth Exchange, a health IT network of networks enabling nationwide health information exchange. The organization is small and collaborative, focused on advancing interoperable healthcare data sharing.

US

  • Lead end-to-end management of strategic third-party partnerships for healthcare benefits administrators and payers.
  • Oversee implementation processes, partner relationships, and cross-functional coordination.
  • Drive continuous improvement, performance monitoring, and scalable integration strategies.

The company provides innovative virtual care solutions that help individuals manage obesity and related health conditions through personalized, evidence-based care. It is a fast-paced, technology-driven organization with an inclusive culture focused on improving healthcare access and patient outcomes.

US

  • Establish and maintain superior relationships with patients, clinicians, and internal teams.
  • Provide product training and support to patients, study participants, and clinicians.
  • Document interactions accurately and act as the voice of the customer to improve products and services.

Cala Health creates non-invasive prescription therapies for chronic disease, beginning with the kIQ® Plus for hand tremor. The company is mission-driven and offers employees tools, training, and mentoring to succeed in a collaborative culture.