Serve as the primary relationship owner for Curated clients across legal, AI, medtech, CRO, and other non-pharma industries, guiding programs from intake to delivery.
Partner with internal operations and Impiricus client services teams to coordinate physician recruitment, scheduling, and execution while managing multiple concurrent engagements.
Help build the client services function from the ground up, creating playbooks, templates, and processes as the business scales.
Impiricus is the Agentic Commercialization Platform for Healthcare, helping life sciences teams understand physician intent and enable real-time action. Founded by a practicing physician and a senior pharma executive, it is trusted by more than one million opted-in HCPs.
Act as the primary post-sale point of contact, building and maintaining strong, long-term client partnerships.
Lead post-sale implementation by defining business needs, configuring recommendations, and establishing ROI metrics.
Analyze client dashboards for usability and model performance insights, collaborating with Sales, Product, Data Science, and Engineering.
Gradient AI provides AI-powered SaaS solutions for the group health and P&C insurance industry, helping insurers predict risk and automate underwriting and claims. Founded in 2018, the company is scaling fast with $56M in Series C funding and a fun, team-oriented startup culture.
Drive discussions and resolve operational frictions and client relations matters in a timely manner.
Lead strategic reviews that map technical delivery to the client's business outcomes.
Collaborate with cross-functional teams to manage billable hours and identify expansion opportunities.
Smile Digital Health provides a FHIR-based health data platform for healthcare stakeholders to collect and exchange data. Ranked #19 on Deloitte's Technology Fast 50 in 2024, it operates in over 20 countries and fosters an inclusive culture.
Be the face of Vida, ensuring client satisfaction throughout the client journey.
Own end-to-end client relationships from planning, launch, to renewal.
Lead internal collaboration across product, design, engineering, analytics, sales, and marketing.
Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions. It operates as a startup environment trusted by Fortune 100 companies, major national payers, and large providers.
Lead client relationships and ensure delivery excellence across oncology publications and medical affairs workstreams.
Drive account growth through identification of new opportunities and development of proposals for existing clients.
Partner with scientific, editorial, and cross-functional teams while mentoring colleagues and contributing to business development.
Avalere Health is a healthcare company focused on reaching every patient through Advisory, Medical, and Marketing teams. It fosters an inclusive, flexible culture with global teams and employee network groups, supporting professional growth and work-life balance.
Act as strategic relationship owner for a portfolio of IntusCare clients, managing renewals, upsells, and contract negotiations.
Identify and pursue cross-sell and upsell opportunities while monitoring account health and proactively addressing client risks.
Lead quarterly business reviews and coordinate internally with Product, Analytics, and Delivery teams as the voice of the customer.
IntusCare builds an end-to-end technology ecosystem for PACE and coordinated senior care, with data and AI at the center of its purpose-built EMR. The company fosters a fast-paced, high-growth, cross-functional culture focused on improving care delivery.
Lead and expand Cisive's most strategic and complex client relationships as a senior-level point of contact.
Drive long-term client satisfaction, program performance, and revenue growth through cross-functional collaboration.
Oversee IT projects, conduct annual reviews and QBRs, and lead contract renewals to meet contractual commitments.
Cisive is a trusted partner for comprehensive, high-risk compliance-driven background screening and workforce monitoring solutions, specializing in healthcare, financial services, and transportation. A global leader, it empowers organizations to hire with confidence through a technology-first approach and a culture of integrity, innovation, and customer obsession.
Build trusted executive relationships and drive adoption across complex enterprise accounts.
Lead renewals, expansions, and cross-functional partnerships to deliver measurable client outcomes.
Provide data-driven strategic consulting and executive business reviews for large organizations.
Twin Health uses AI Digital Twin technology to reverse chronic metabolic diseases like type 2 diabetes and obesity. With over $100 million raised and recognition as a top workplace, their passionate team is scaling rapidly across the U.S. and globally.
Lead a portfolio of healthcare client accounts, owning relationships, retention, growth, and financial performance.
Guide integrated marketing plans across media, strategy, creative, content, digital, and analytics teams.
Oversee pricing, budgets, and revenue forecasting while anticipating risks and developing organic growth plans.
Unlock Health is a full-service marketing communication agency grounded in technology and built for healthcare, integrated with a managed care consultancy. They bring together leading healthcare firms to align brand, marketing, technology, and revenue strategy for healthcare organizations.
Lead and develop Strategic Account Executives and Account Managers to set the standard for client success.
Own portfolio performance and drive renewals, revenue growth, and expansion across Fortune 500 clients.
Engage at the executive level with senior stakeholders to guide strategy and build lasting partnerships.
Personify Health provides a personalized health platform combining health plan administration, wellbeing solutions, and care navigation. The company is mission-driven, serving employers and health plans with a focus on better health outcomes.
Own and grow a portfolio of provider accounts, from health systems to smaller practices, driving prescriber ordering and patient activation.
Build account plans, expand service lines, and create scalable playbooks for adoption and account health.
Partner with internal teams and lead executive business reviews, training, and reimbursement issue resolution to sustain growth.
Big Health helps millions back to good mental health through fully digital, non-drug options for common mental health conditions. As a remote-first company, Big Health partners with leading healthcare organizations to bring evidence-based digital therapeutics to scale.
Own day-to-day client relationships, driving adoption, activation, and value realization for assigned accounts.
Partner with strategic account leadership on renewals, growth opportunities, and executive-level issue resolution.
Lead process improvements, analyze performance metrics, and act as a mentor to elevate the Client Success team.
Heartbeat Health is a virtual-first cardiovascular care company providing telemedicine, diagnostics, and virtual care programs to improve heart health outcomes. The company is remote-first, mission-driven, and fast-paced, with a culture that values diversity, mutual respect, and innovation.
Own client relationships post-implementation, driving renewals and expansion.
Monitor customer health metrics and adoption trends to reduce churn and increase value.
Act as the voice of the customer, collaborating with cross-functional teams and supporting events.
Granum is a software company providing industry-specific solutions for landscapers and arborists across North America. Its collaborative and supportive culture has earned multiple awards, including being named a 2024 Best Place to Work.
Manage existing client accounts, ensuring satisfaction and strategic account growth.
Generate referrals and lead RFP processes from start to finish.
Collaborate with internal teams and achieve individual performance targets.
The Medicus Firm is a national healthcare recruitment firm specializing in physician recruitment for hospitals and employers across the US. It is one of the largest physician recruitment companies in the country, known for a collaborative culture.
Owns client relationships and coordinates communication, action items, and follow-up to ensure commitments are completed.
Collaborates with consulting, product, data, clinical, and finance teams to align client needs and monitor project plans and account obligations.
Supports renewal planning, platform adoption, and client satisfaction while identifying risks and opportunities for growth.
PSG is a drug management solutions company that helps clients navigate complex pharmacy challenges with leading intelligence and technologies, saving billions of dollars annually. As part of EPIC, it fosters a collaborative culture with employee resource groups, charitable initiatives, and a focus on professional development.
Support sales operations, onboarding clients, managing accounts, and preparing quotes.
Partner with Account Executives, clients, and internal teams to ensure accurate, on-time order fulfillment.
Act as a trusted advisor and client advocate to build long-term relationships and improve customer experience.
Myriad360 is a technology solutions company focused on delivering exceptional customer experiences through sales operations and account management. It fosters a culture built on core values like 'We Before Me' and 'Own It,' and is consistently recognized as a best place to work with a transparent, inclusive environment.
Serve as the single post-sales support point of contact for customers, driving value and impact conversations.
Coordinate with internal teams to ensure delivery of contracted products and services while meeting SLAs and KPIs.
Track customer adoption, document use cases, and coordinate training needs across a portfolio of accounts.
Dun & Bradstreet is a global leader in business decisioning data and analytics, helping companies grow, manage risk, and innovate. They are a diverse, global team that values creativity, collaboration, and bold ideas.
Serve as the primary day-to-day contact for clinic and health system customers after go-live, driving enrollment, adoption, and satisfaction.
Build repeatable onboarding processes, documentation, and a customer knowledge base to move from firefighting to proactive success.
Track account health, run satisfaction surveys, and route technical issues to Engineering and IT for permanent fixes.
RhythmScience is revolutionizing virtual cardiac care by developing advanced remote monitoring solutions for hypertension, heart failure, and rhythm management. The company fosters an inclusive, collaborative culture and is committed to improving patient outcomes through cutting-edge healthcare technology.
Own and manage Carda's health plan relationships, serving as the executive-facing lead for a portfolio of clients.
Turn data into clear value stories, running analysis and presenting results to client executives.
Drive expansion revenue through new markets, service lines, and initiatives while leading renewals and QBRs.
Carda is a digital health company focused on cardiac rehabilitation and chronic condition programs, partnering with health plans to improve outcomes. The company operates cross-functionally across clinical, operations, product, and finance to deliver measurable client impact.