Manage a portfolio of complex enterprise clients, driving retention, upsell, and NPS targets while building trusted advisor relationships.
Develop and execute client strategies, retention and upsell plans, and recurring business reviews to demonstrate value and ROI.
Partner cross-functionally with marketing and internal teams to improve member engagement and mitigate churn risk.
Included Health is a healthcare company delivering integrated virtual care and navigation, offering members care guidance, advocacy, and personalized virtual and in-person care. It is a remote-first organization on a mission to raise the standard of healthcare for everyone, breaking down barriers to high-quality care.
Lead a portfolio of healthcare client accounts, owning relationships, retention, growth, and financial performance.
Guide integrated marketing plans across media, strategy, creative, content, digital, and analytics teams.
Oversee pricing, budgets, and revenue forecasting while anticipating risks and developing organic growth plans.
Unlock Health is a full-service marketing communication agency grounded in technology and built for healthcare, integrated with a managed care consultancy. They bring together leading healthcare firms to align brand, marketing, technology, and revenue strategy for healthcare organizations.
Own executive relationships and account strategy for enterprise clients, driving renewal and expansion.
Orchestrate cross-functional teams to deliver against client commitments and business outcomes.
Identify risks and growth opportunities, creating mitigation plans and repeatable account-management practices.
Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries. We partner with Fortune 500 enterprises and government agencies, empowering individuals and embracing diversity through our core mission.
Win new employer business by running a consultative, end-to-end sales process with benefits leaders and HR decision-makers.
Manage and grow existing healthcare partnerships, monitoring performance and pursuing upsell and expansion opportunities.
Sharpen Oura's sales and account management process, fixing friction points and partnering cross-functionally to drive efficiency.
Oura empowers people to own their inner potential through its Oura Ring and app, providing insights into readiness, activity, and sleep. As a fast-growing company focused on healthy living, it supports team well-being with competitive benefits and a collaborative culture.
Serve as the primary relationship owner for Curated clients across legal, AI, medtech, CRO, and other non-pharma industries, guiding programs from intake to delivery.
Partner with internal operations and Impiricus client services teams to coordinate physician recruitment, scheduling, and execution while managing multiple concurrent engagements.
Help build the client services function from the ground up, creating playbooks, templates, and processes as the business scales.
Impiricus is the Agentic Commercialization Platform for Healthcare, helping life sciences teams understand physician intent and enable real-time action. Founded by a practicing physician and a senior pharma executive, it is trusted by more than one million opted-in HCPs.
Manage a portfolio of 12-20 clients as a trusted advisor throughout the healthcare benefits lifecycle.
Drive client retention, revenue growth, and service excellence through strategic account planning and cross-functional collaboration.
Apply self-funded health plan and TPA expertise to deliver consultative solutions to senior stakeholders.
The company provides third-party administration and healthcare benefits solutions for self-funded health plans. It fosters an inclusive, purpose-driven culture focused on teamwork, professional growth, and service excellence.
Lead and expand Cisive's most strategic and complex client relationships as a senior-level point of contact.
Drive long-term client satisfaction, program performance, and revenue growth through cross-functional collaboration.
Oversee IT projects, conduct annual reviews and QBRs, and lead contract renewals to meet contractual commitments.
Cisive is a trusted partner for comprehensive, high-risk compliance-driven background screening and workforce monitoring solutions, specializing in healthcare, financial services, and transportation. A global leader, it empowers organizations to hire with confidence through a technology-first approach and a culture of integrity, innovation, and customer obsession.
Lead a complex commercial account with strategic and operational leadership.
Build trusted client partnerships and deliver integrated communications programs across multiple channels.
Oversee budgets, forecasting, profitability, and team development to drive account growth.
Ashfield MedComms is a global leader in the medical communications space, serving clients across medical affairs, publications, and commercial. It is part of Inizio Medical, an international network, and is committed to an inclusive culture where diverse employees can flourish.
Own the commercial relationship and account plan for a portfolio of health systems with $5-7M revenue potential.
Run quarterly and annual executive business reviews with supply chain, finance, and clinical leadership.
Carry gross/net retention targets, drive renewals, expansions, and build quantified savings cases for executives.
Clarium provides an AI-powered supply chain platform, Astra OS, that gives hospitals end-to-end visibility and automation to reduce overspending. Founded in 2020, the company has raised $43M and works with leading health systems like Stanford and Kaiser Permanente.
Serve as trusted partner for health plans from implementation through ongoing value delivery.
Manage day-to-day client interactions, reporting, analytics, and program delivery KPIs.
Drive health plan satisfaction, retention, renewals, and expansion opportunities.
Equip is a virtual, evidence-based eating disorder treatment program providing dedicated care teams to patients across all 50 states. Founded in 2019, it is a fully remote company recognized as one of the most influential companies of 2023, with a passionate and diverse culture.
Lead strategic client relationships across multiple oncology Medical Affairs workstreams and act as a trusted advisor.
Oversee delivery of programmes to quality, budget, and timeline standards while supporting digital and creative HCP engagement.
Drive account growth through new opportunities, forecasting, and mentoring colleagues across the client services team.
Avalere Health is a healthcare advisory, medical, and marketing company focused on ensuring every patient is identified, treated, supported, and cared for. It has global teams across major city hubs and an inclusive culture with employee network groups, flexible working, and professional growth opportunities.
Serve as executive relationship owner for strategic accounts, driving retention, revenue expansion, and value realization.
Lead enterprise-level strategy and cross-functional orchestration to deliver measurable client outcomes.
Identify and lead expansion opportunities, including cross-sell and upsell initiatives, while ensuring operational excellence.
Quantum Health is a privately-owned healthcare navigation organization, founded in 1999 and headquartered in Central Ohio. With a team of over 2,000 employees, they are committed to diversity and inclusion, aiming to make healthcare simpler and more effective, fostering a big-hearted, tech-savvy culture.
Develop and execute strategic success plans aligned with customer business objectives to drive retention and growth.
Build and nurture relationships with C-level executives, IT, and operational leaders to drive adoption and advocacy.
Leverage customer data to identify expansion opportunities and collaborate with Sales on upsells and cross-sells.
Connecteam is the leading platform for managing deskless teams, bringing daily operations and team communication into one intuitive app. Trusted by over 80,000 businesses and backed by $220M+ from Insight Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding with a supportive, caring culture.
Own and manage Carda's health plan relationships, serving as the executive-facing lead for a portfolio of clients.
Turn data into clear value stories, running analysis and presenting results to client executives.
Drive expansion revenue through new markets, service lines, and initiatives while leading renewals and QBRs.
Carda is a digital health company focused on cardiac rehabilitation and chronic condition programs, partnering with health plans to improve outcomes. The company operates cross-functionally across clinical, operations, product, and finance to deliver measurable client impact.
Own retention and upsell of mid-market employer clients (250-1,000 lives)
Serve as trusted strategic partner on plan design, cost trends, and performance
Drive improved Net Revenue Retention and KPIs for your book of business
Garner partners with employers to redesign healthcare by using proprietary clinical metrics and patient data to identify the best-performing doctors and steer members to higher-quality care. The company has doubled five years running, raised a Series E, and helped over 2.5 million people access better care while saving $1B in healthcare costs.
Lead retention and expansion strategy for assigned accounts, collaborating with customer success and partnerships teams.
Drive revenue retention to 95% or better and grow revenue through contract negotiations and upsell opportunities.
Conduct market and competitive analysis, bringing client feedback to inform product direction and market fit.
Hello Heart is an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events. They serve over 80% of large U.S. health plans and hundreds of employers, with a positive, diverse, and supportive culture.
Serve as the primary relationship manager for a portfolio of complex employee benefits clients.
Lead all phases of the client lifecycle, from onboarding through ongoing account management.
Mentor service team members and partner with Producers on growth initiatives.
Foundation Risk Partners is an insurance brokerage and consulting firm in the US. It is one of the fastest growing firms in the country, offering a collaborative team environment and comprehensive benefits.
Manage and mentor Regional Account Managers and Client Success Managers to support a national client base.
Develop account management strategies to drive client growth, retention, and long-term business objectives.
Lead strategic client relationships and serve as executive sponsor for key accounts.
WWHS provides international recruitment and account management services for healthcare clients, maintaining relationships with over 100 core clients nationwide. The company emphasizes operational excellence, client loyalty, and building high-performing sales and operations teams.
Lead trusted client partnerships and integrated marketing initiatives in a healthcare communications environment.
Serve as a senior client partner, shaping brand priorities and strategic marketing plans.
Oversee account health, budgets, resources, and cross-functional teams to deliver impactful programs.
They provide integrated marketing and communications solutions for healthcare clients, helping shape brand strategies and audience-focused programs. They foster a collaborative, inclusive workplace that values growth, professional development, and diverse perspectives.
Own a portfolio of 20-30 large enterprise employer relationships.
Drive retention, renewals, and risk mitigation strategies.
Use engagement and ROI data to influence senior stakeholders.
Sword Health is an AI care company building a 24/7 AI-native platform for physical therapy, women's health, and mental health. With 700,000+ members, 1,000+ enterprise clients, and over $500M in funding, it's a fast-moving, mission-driven workplace.