Manage a portfolio of complex enterprise clients, driving retention, upsell, and NPS targets while building trusted advisor relationships.
Develop and execute client strategies, retention and upsell plans, and recurring business reviews to demonstrate value and ROI.
Partner cross-functionally with marketing and internal teams to improve member engagement and mitigate churn risk.
Included Health is a healthcare company delivering integrated virtual care and navigation, offering members care guidance, advocacy, and personalized virtual and in-person care. It is a remote-first organization on a mission to raise the standard of healthcare for everyone, breaking down barriers to high-quality care.
Own and manage client and broker relationships for a portfolio of 25-30 large market accounts, ensuring high-quality experience and proactive risk mitigation.
Execute engagement workflows, analyze client KPIs, and develop data-driven action plans to drive retention and satisfaction.
Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge teams, and lead client meetings with strong executive presence.
Garner Health transforms the U.S. healthcare system by using advanced data analytics to identify high-performing doctors and incentivize members to seek better care. In five years, the company has helped over 2.5 million people access higher-quality care, saved $1 billion in healthcare costs, and doubled annually, recently closing a Series E round.
Support the success and satisfaction of employer clients by driving enrollment, engagement, and retention.
Build and maintain strategic account plans, monitor client health, and identify opportunities for growth and expansion.
Collaborate with channel partners, sales, and cross-functional teams to deliver measurable business outcomes and seamless client experiences.
Maven Clinic is the world's largest virtual clinic for women and families, partnering with employers and health plans to provide end-to-end women's and family health programs. Founded in 2014, the company has raised over $425 million and has been recognized on the TIME100 Most Influential Companies and CNBC Disruptor 50 lists, with a culture that has won over 30 workplace awards.
Manage enterprise client relationships and drive outcomes through data-driven recommendations.
Collaborate with cross-functional teams to ensure consistent delivery and client satisfaction.
Own revenue targets including renewals and expansions, and mentor team members.
Wellnecity is a platform for high-performing health plans, helping self-insured employers, advisors, and vendors achieve cost savings and better outcomes. We are a fast-paced entrepreneurial company with a passionate team focused on data and healthcare innovation.
Win new employer business by running a consultative, end-to-end sales process with benefits leaders and HR decision-makers.
Manage and grow existing healthcare partnerships, monitoring performance and pursuing upsell and expansion opportunities.
Sharpen Oura's sales and account management process, fixing friction points and partnering cross-functionally to drive efficiency.
Oura empowers people to own their inner potential through its Oura Ring and app, providing insights into readiness, activity, and sleep. As a fast-growing company focused on healthy living, it supports team well-being with competitive benefits and a collaborative culture.
Build trusted executive relationships and create long-term account strategies that grow Valiantys' value across enterprise customers.
Lead discovery around clients' most important challenges, selling business outcomes and measurable value rather than capacity.
Orchestrate multidisciplinary teams and apply commercial discipline, using MEDDPICC to forecast, qualify and manage complex services opportunities.
Valiantys transforms how organizations work by delivering Atlassian-based solutions that increase enterprise and team agility. It is a fast-growing, international and entrepreneurial company with a multicultural team and a genuinely European scope.
Lead and develop a team of Client Executives managing strategic accounts, including C-suite relationships, contract economics, and renewal outcomes.
Build proactive consultant and broker relations, and own retention, renewal, and revenue performance for a book of business.
Coordinate cross-functionally to resolve escalations, develop processes, and contribute to organizational design.
AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. They are committed to making pharmacy benefits easy to understand and always in the best interest of employers and the lives they impact.
Build and sustain strong relationships with 20-50 small to mid-sized clients, acting as their primary point of contact.
Translate client goals into success plans that drive satisfaction, retention, product adoption, and expansion.
Identify retention risks, coordinate cross-functional delivery, and support renewals, upsells, and business reviews.
Safeguard Global helps organizations recruit, hire, manage, and pay employees in nearly 190 countries. With 1,500+ customers, it offers a human-centered, flexible culture and opportunities to collaborate across the globe.
Manage strategic client relationships for 5-8 clients or one enterprise account, leading quarterly business reviews and driving retention and expansion.
Provide mentorship to account managers and coordinators, leading departmental initiatives end-to-end.
Act as a product expert for Digible's Fiona platform, gathering feedback and partnering with product teams on improvements.
Digible is a privately owned company founded in 2017, providing sophisticated digital marketing solutions and a predictive analytics platform, Fiona, for the multifamily industry. They value diversity and have a collaborative, transparent culture with core values including authenticity, curiosity, focus, humility, and happiness.
Own and grow a portfolio of accounts, with net revenue retention and expansion as the primary success metrics.
Develop and execute account plans, negotiate renewals, and identify upsell and cross-sell opportunities.
Conduct quarterly value-based reviews with top customers and maintain accurate sales forecasts.
Mitratech is a global software company focused on simplifying operations in Legal, Risk, Compliance, and HR. They serve 20,000 client companies globally, including 30% of the Fortune 500, with a diverse and inclusive work culture.
Serve as executive relationship owner for strategic accounts, driving retention, revenue expansion, and value realization.
Lead enterprise-level strategy and cross-functional orchestration to deliver measurable client outcomes.
Identify and lead expansion opportunities, including cross-sell and upsell initiatives, while ensuring operational excellence.
Quantum Health is a privately-owned healthcare navigation organization, founded in 1999 and headquartered in Central Ohio. With a team of over 2,000 employees, they are committed to diversity and inclusion, aiming to make healthcare simpler and more effective, fostering a big-hearted, tech-savvy culture.
Lead strategic client relationships across multiple oncology Medical Affairs workstreams and act as a trusted advisor.
Oversee delivery of programmes to quality, budget, and timeline standards while supporting digital and creative HCP engagement.
Drive account growth through new opportunities, forecasting, and mentoring colleagues across the client services team.
Avalere Health is a healthcare advisory, medical, and marketing company focused on ensuring every patient is identified, treated, supported, and cared for. It has global teams across major city hubs and an inclusive culture with employee network groups, flexible working, and professional growth opportunities.
Own the commercial relationship and account plan for a portfolio of health systems with $5-7M revenue potential.
Run quarterly and annual executive business reviews with supply chain, finance, and clinical leadership.
Carry gross/net retention targets, drive renewals, expansions, and build quantified savings cases for executives.
Clarium provides an AI-powered supply chain platform, Astra OS, that gives hospitals end-to-end visibility and automation to reduce overspending. Founded in 2020, the company has raised $43M and works with leading health systems like Stanford and Kaiser Permanente.
Lead retention and expansion strategy for assigned accounts, collaborating with customer success and partnerships teams.
Drive revenue retention to 95% or better and grow revenue through contract negotiations and upsell opportunities.
Conduct market and competitive analysis, bringing client feedback to inform product direction and market fit.
Hello Heart is an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events. They serve over 80% of large U.S. health plans and hundreds of employers, with a positive, diverse, and supportive culture.
Own the full sales cycle for enterprise employers in the Northeast, from discovery to close.
Build trusted relationships with HR, Benefits, and Total Rewards leaders at self-insured employers.
Coordinate executive-level presentations, live demos, and ROI analyses with internal teams.
Sword is an AI-powered healthcare platform that delivers virtual physical therapy, women's health, cardiometabolic, and mental health programs. With over 700,000 members and 1,000+ enterprise clients, it has raised more than $500 million from leading investors and is backed by 42 clinical studies.
Serve as the strategic lead and trusted advisor for key client relationships, owning client health, retention, and growth.
Analyze paid media and measurement data to uncover performance stories, explain discrepancies, and identify upsell opportunities.
Partner with delivery teams to manage margins, mitigate churn, and drive process improvements and client innovation.
Silverback Strategies is a digital marketing agency that helps clients grow through paid media, SEO, measurement, and creative. It is a fully remote, tight-knit team named a best place to work by Ad Age and Inc., with a collaborative, 'work hard, play hard' culture.
Lead, coach, and develop Account Executives and Account Management leaders to achieve organizational goals.
Establish a high-performance culture grounded in accountability, collaboration, and client advocacy.
Partner with executive leadership and cross-functional teams to align the Account Management organization with company priorities.
SmithRx is a venture-backed health-tech company that disrupts the pharmacy benefit management (PBM) sector by building a next-generation drug acquisition platform. With hundreds of thousands of members since 2016, the company prides itself on a mission-driven, collaborative culture.
Lead the growth, retention, and strategic direction of large B2B client relationships.
Build trusted partnerships with VP and C-suite stakeholders and advise on business, marketing, and growth priorities.
Oversee integrated full-funnel marketing strategies across paid and organic channels.
Wpromote is a digital marketing agency that helps B2B clients grow through integrated strategies and measurable value. It fosters a remote-first culture with office hubs in Los Angeles and New York, and emphasizes an inclusive, equal opportunity environment.
Lead a complex commercial account with strategic and operational leadership.
Build trusted client partnerships and deliver integrated communications programs across multiple channels.
Oversee budgets, forecasting, profitability, and team development to drive account growth.
Ashfield MedComms is a global leader in the medical communications space, serving clients across medical affairs, publications, and commercial. It is part of Inizio Medical, an international network, and is committed to an inclusive culture where diverse employees can flourish.
Manage client retention, growth, and successful onboarding of new clients.
Oversee day-to-day account activities, program execution, and client reviews.
Collaborate with internal teams to drive engagement and resolve issues.
Personify Health offers a personalized health platform that combines health plan administration, wellbeing solutions, and care navigation to improve outcomes. The company is mission-driven, values diverse perspectives, and supports employee wellbeing with professional development and comprehensive benefits.