Lead operational excellence by overseeing day-to-day functions to ensure efficiency, consistency, and alignment with business goals across teams.
Drive performance and accountability by setting clear goals, monitoring KPIs, and holding teams responsible for service levels and quality standards.
Collaborate cross-functionally with leaders in Quality, Training, Workforce, Product, and Data to identify gaps and implement scalable solutions.
Papa provides social support by pairing older adults and families with trained companions to reduce loneliness and improve health. Founded in 2017 and headquartered in Miami, the company is backed by major investors and fosters a people-first culture focused on community and belonging.
Support cross-functional teams to ensure efficient automated workflow processing and troubleshoot issues.
Monitor operational workflows, analyze metrics, and generate reports to improve performance.
Partner with stakeholders to understand business pain points and assess enhancement requests.
Ibility is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business that helps government leaders achieve their mission using human-centered design. They are a small but rapidly growing company with a fun, passionate, and creative team.
Drive high-priority cross-functional initiatives from strategy through execution, spanning clinical operations, commercial growth, and revenue cycle.
Translate executive strategy into structured plans, align senior stakeholders, and anticipate risks before they become blockers.
Build analytical models, operational metrics, and business cases to equip leadership with data-driven decision-making.
InStride Health delivers specialty anxiety and OCD care for children, teens, and young adults by combining research-backed clinical care with innovative technology. As a Series C company scaling nationally, they foster a culture of heart, smart work, humility, and community.
Optimize global workforce management for pro phone teams and drive strategic improvements to tools and platforms.
Develop staffing forecasts from finance projections and volume trends, and enhance reporting with data and analytics.
Serve as escalation point for production challenges and lead projects to address recurring bottlenecks.
Angi powers the home services industry, connecting homeowners with skilled pros and pros with winnable work. Founded in 1995, the global company has 9 brands in 8 countries and employees worldwide.
Drive accountability and operational excellence across the Strategic Growth Department.
Own and administer the Growth Department CRM for reporting, analytics, and data integrity.
Create performance reports, dashboards, and meeting materials to support executive leadership.
SERHANT. is a real estate brand that innovates through media and content creation, powered by a full-service in-house film studio. They are the most followed real estate brand in the world, delivering proven results for buyers, sellers, and developers.
Partner directly with the founder on operational priorities and company initiatives.
Create accountability systems, workflows, and processes across the organization.
Develop and maintain dashboards, reporting, and performance tracking systems.
Click and Love is a rapidly growing affiliate marketing and content business that blends organic content, paid advertising, and strategic partnerships. They are a scaling company seeking an operational leader to bring structure and accountability.
Act as a product consultant and escalation point for operational support issues, partnering with Sales and Field Operations to manage customer expectations.
Develop and deliver operational training for CVS Operations and Field Support teams, and create and maintain operational procedures.
Lead process improvement initiatives, manage projects from initiation to implementation, and collaborate cross-functionally to drive operational efficiencies.
Brink's is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services, serving customers in over 100 countries. With a network of operations in 51 countries, the company fosters an engaged culture that values diverse backgrounds and provides equal opportunity.
Serve as operational second-in-command to the Program Manager, overseeing Specialist teams and driving operational excellence.
Analyze KPIs to identify trends and opportunities, then translate data into actionable recommendations.
Support process improvement initiatives, including documentation, training design, and system enhancements.
Nightingale Education Group is a nursing school focused on transforming healthcare access through exceptional nursing education. They have graduated nearly 5,000 nurses and emphasize a collaborative culture with professional development and work-life integration.
Drive services forecasting and capacity planning to align resource supply with customer demand.
Own process design and optimization to standardize delivery workflows and improve efficiency.
Develop performance reporting and dashboards to support data-driven decision-making across the services lifecycle.
BlueCat provides Intelligent NetOps, linking foundational network core services with predictive health and performance insights to improve change readiness for organizations. The company is a Great Place to Work-certified employer with accolades in technology, youth, women, and mental health inclusion categories.
Manage a team of Data Collection Driving Operations field resources and oversee day-to-day operations.
Conduct periodic reviews, facilitate team meetings, and collaborate with other team members to manage workload.
Provide SME advice on regional issues, assist in resource planning, and ensure quality and financial controls.
TSMG provides field projects and data collection driving operations services. They are a company focusing on operations management with a culture that values team collaboration and continuous improvement.
Redesign payment processes, onboard AI vendors, and build predictive models to improve operations.
Spearhead quality initiatives and manage teams within operations workflows.
Solve high-impact problems across customer experience, product, and business with curiosity and persistence.
Clipboard operates an app-based marketplace connecting healthcare professionals with workplaces needing workers. Founded in 2016, it is a remote-first team of over 1,000 people, profitable since 2022, and is a top Y-Combinator company.
Build data tools for warehouse teams and define operational metrics.
Provide ad-hoc analytical support and monitor trends to flag issues early.
Drive global operational improvement and collaborate cross-functionally.
Lime is a global leader in micromobility on a mission to build a future where transportation is shared, affordable and carbon-free. A Time Magazine 100 Most Influential Company, Lime has powered more than one billion rides in close to 30 countries across five continents and is an Equal Opportunity Employer committed to building a diverse team.
Manage product and pricing updates across the platform to ensure accurate availability and content.
Investigate and resolve pricing and operational issues using rate sheets and internal systems.
Build and maintain supplier relationships through regular meetings and proactive communication.
Project Expedition is a rapidly growing travel company focused on tours and activities. The company is expanding quickly and offers a collaborative culture with opportunities to shape processes.
Lead development and implementation of Operational Excellence strategy across standardized work processes.
Manage Lean Six Sigma program, deploying continuous improvement tools and supporting operational initiatives.
Foster a culture of continuous improvement to enhance safety, reliability, productivity, cost performance, and quality.
Chemtrade is committed to delivering innovative solutions addressing complex customer challenges while prioritizing safety, sustainability, and environmental stewardship. Our talented and diverse workforce drives our ability to deliver exceptional products and services.
Analyze existing IT service performance metrics and establish baseline team-level metrics.
Define standardized IT operations metrics and dashboards for consistent measurement.
Partner with leadership to align metrics with business outcomes and drive operational improvements.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. They reach over 170 million people worldwide using an AI-native platform.
Drive strategic analytics for cross-functional Operations initiatives, framing ambiguous problems and delivering actionable recommendations.
Build foundational metrics, performance packages, and metric trees to align measurement across Operations.
Partner with senior stakeholders to translate complex analyses into clear, executive-ready narratives.
Spring Health eliminates barriers to mental health with an AI-native platform delivering personalized support. Reaching over 170 million people worldwide, the company fosters a culture of AI fluency and data-driven decisions.
Own and evolve the product operating rhythm, including planning cycles, OKR frameworks, launch readiness, and retrospectives.
Redesign inefficient processes end-to-end, building SOPs and playbooks that drive broad adoption.
Partner with Directors and VPs to surface operational insights that inform investment and prioritization decisions.
Smartsheet empowers teams to manage work seamlessly and scale solutions smarter. The company is ambitious and has grown over 20 years, emphasizing a culture of innovation and inclusion.
Manage day-to-day operations across DTC, Amazon, retail, wholesale, and 3PL partners.
Maintain high data accuracy across core systems and build scalable SOPs and dashboards.
Drive cross-functional marketplace initiatives with clear timelines and accountability.
TUSHY's mission is to change the way people think about bathroom hygiene by building thoughtful, category-defining products that challenge convention. We're a fast-growing omnichannel ecommerce brand operating as a lean, highly collaborative team that values clear communication, ownership, and strong execution.
Own account implementations, field execution, and operational resets across multiple markets.
Develop playbooks, training, and standards to ensure processes are adopted network-wide.
Coach field teams and use operational data to drive continuous improvement and measurable success.
Saltbox makes the hardest parts of running a small online business simple by offering flexible warehouse suites, offices, and logistics support for eCommerce entrepreneurs. The company is growing, with new locations opening and a focus on helping small business owners succeed.
Drive provider quality initiatives through data-driven decision making and high-impact operational programs.
Lead scalable quality initiatives by identifying gaps, sizing opportunities, and executing quarterly programs.
Partner cross-functionally to align priorities and measure outcomes with strong analytical horsepower.
Rula is a remote-first mental health company dedicated to providing evidence-based and compassionate care, aiming to destigmatize mental health and treat the whole person. It hires in most U.S. states and fosters an inclusive culture for its team.