Lead and mentor project teams to deliver exceptional client experiences for a designated portfolio of clients.
Oversee project schedules, budgets, and quality, serving as the primary point of escalation.
Collaborate with internal teams to develop account plans, support business development, and drive growth.
Consilio provides eDiscovery and legal support services to clients worldwide. They are a large organization with a culture centered on excellence, collaboration, and agility.
Lead and support multiple eDiscovery matters across the full EDRM, ensuring accuracy and client satisfaction.
Configure review platforms, manage user access, and troubleshoot technical issues to support project readiness.
Manage disclosure and production workflows for DSARs, Public Inquiries, and Investigations with defensible delivery.
Consilio is a leading provider of eDiscovery and legal technology services, helping clients manage complex data and litigation. The company has a global presence and fosters a collaborative, innovative culture focused on client success.
Own your accounts: Serve as the named CS account owner for an assigned portfolio of clients, building trusted relationships and escalating proactively.
Manage case delivery: Own end-to-end project management for active cases, including kickoffs, timelines, deliverables, and client-facing status updates.
Advise attorneys on workflow: Translate platform capabilities into case strategy, answering what is possible for their cases.
Syllo is defining the Litigation AI category with a unified platform for end-to-end litigation management. Founded in 2019 by litigators and engineers, the company has doubled its team in six months and is backed by top-tier VCs, fostering a fast-paced, innovative culture.
Manage end-to-end e-discovery projects across multiple matters, serving as the primary client point of contact.
Oversee data collections, processing, review workflows, analytics, and production deliverables with a focus on quality and efficiency.
Mentor and guide junior team members while collaborating with attorneys, IT, and client legal teams to ensure successful project completion.
Consilio provides e-discovery and legal technology services to law firms and corporations. The company values excellence, passion, collaboration, agility, people, and vision, fostering a culture of teamwork and client service.
Design, build, and maintain the eDiscovery curriculum for internal and external audiences.
Deliver live training sessions and recorded modules covering Syllo's eDiscovery application.
Develop enablement content tailored to different user personas and update materials regularly.
Syllo is a software company in the legal space that offers an AI-powered litigation workspace. We are a lean, fast-moving, multi-disciplinary team led by exceptional lawyers and engineers, with a culture of accountability and respect.
Develop and articulate a clear grasp of eDiscovery services, making compelling presentations to demanding audiences.
Balance closing business quickly with consultative client engagement to match needs with service offerings.
Manage a healthy pipeline of opportunities from identification through close, maintaining an active calendar of client meetings and events.
Consilio provides eDiscovery services and technology solutions to law firms and corporations. The company has a global footprint and a history of innovation, with a sales team focused on consultative selling.
Own the end-to-end training relationship for Syllo's largest accounts, delivering white-glove service.
Design and execute account-specific learning programs and maintain dedicated client portals.
Translate usage data into actionable insights for clients, collaborating with instructional design and product teams.
Syllo is a software company offering an AI-powered litigation workspace for legal professionals. They are a lean, fast-moving, multi-disciplinary team of exceptional lawyers and engineers focused on transforming legal practice.
Guide customers through successful onboarding and implementation of Eve's solutions, ensuring smooth adoption and time to value.
Develop and deliver comprehensive training programs to help customers effectively utilize Eve's product suite.
Work with customers to understand workflows and configure Eve's solutions to meet their specific needs.
Eve provides AI-powered legal technology for plaintiff law firms, handling cases from intake to resolution. The company is backed by over $160M from top investors and has a team of experienced engineers and operators.
Support client projects by managing transactional electronic stored information and ensuring smooth execution.
Collaborate with internal teams to construct project plans, provide client updates, and assist with technical troubleshooting.
Handle data processing through Relativity and maintain client satisfaction through effective communication and issue resolution.
Array is a dynamic, rapidly growing legal solutions provider that redefines the industry with innovative technology and expert services. The company has over 500 employees and 600 legal contractors across the US, Canada, and the UK, fostering a collaborative and creative environment.
Drive client success and growth by ensuring high adoption, retention, and expansion of Eve's suite of solutions among law firm clients.
Onboard new firms in 90 days or less and maximize product utilization to achieve 90% case/matter usage and 75% feature adoption.
Demonstrate value through case studies, contribute to product evolution with client feedback, and maintain 90%+ retention rates.
Eve is redefining legal technology for plaintiff law firms with AI that works across every stage of a case, from intake through resolution. Backed by over $160M from top investors like Spark Capital and A16z, Eve is trusted by over 1,000 law firms and growing 2X revenue quarter over quarter with a world-class team.
Drive retention and growth by acting as a trusted point of contact throughout the customer lifecycle, from contract signature through renewal.
Focus on risk mitigation through early intervention, developing Save Plans to protect ARR and reduce churn.
Deliver business reviews, act as an internal advocate for customer feedback, and mentor team members.
Hyland is the pioneer of the Content Innovation Cloud™, delivering enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Trusted by thousands worldwide, including many Fortune 100 companies, Hyland has nearly 4,000 employees and fosters an employee-centric culture with a focus on inclusion, wellbeing, and community impact.
Lead the onboarding process for new customers and conduct product training sessions.
Provide technical support and issue resolution, collaborating with engineering on complex problems.
Develop customer success plans, monitor health metrics, and drive retention and growth.
EULER is an AI-native PRM for modern partnership teams, making partner revenue scalable and predictable. We grew 600% YoY in 2025 and serve industry leaders, with a fast-moving, intentional culture focused on delivering real value.
Guide users through onboarding and adoption to integrate AlphaSense into their workflows.
Drive engagement through warm outreach and live sessions to increase platform usage.
Collaborate with account managers and product teams to improve client experience and share insights.
AlphaSense delivers AI-driven market intelligence and search to empower professionals in decision-making. The company has over 2,000 employees globally, trusted by 6,000+ enterprise customers, and emphasizes a collaborative and innovative culture.
Own a portfolio of roughly 20 concurrent implementations for Kojo's largest customers, scoping requirements and timelines with stakeholders.
Sequence product training by persona and travel in person across North America when needed.
Use AI-assisted analysis to catch customer signals and emerging themes before they become risks.
Kojo is a construction technology company making buildings cheaper and easier to build by transforming how commercial construction companies buy materials. Founded in 2018, we are one of the fastest-growing construction tech companies with 600+ contractors purchasing over $5B in materials annually on our platform.
Build strong relationships with customers and drive product adoption to ensure satisfaction and retention.
Develop mutual value plans and identify expansion opportunities with Account Management partners.
Proactively identify account risks and collaborate with internal teams to optimize implementations.
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. We are committed to building breakthrough software with a spark of magic, and we have put intentional focus on creating equitable workspaces for each of our employees.
Lead the post-sale customer journey for Enterprise accounts, driving measurable adoption and retention.
Partner with engineering stakeholders to align product usage with business outcomes and ROI.
Collaborate with Sales and Customer Engineering to execute onboarding, growth, and renewal strategies.
CoLab is a design engagement platform that helps engineering teams bring life-changing products to market faster. It is a high-growth company with a collaborative culture, serving large engineering organizations worldwide.
Lead complex global accounts as primary post-sale owner, driving retention, renewal, and expansion across geographies.
Partner with customers to define business outcomes and develop success plans for adoption and value realization.
Drive large-scale customer onboardings and deployments, ensuring execution and accelerated time-to-value.
Thomson Reuters provides trusted content and technology for professionals in legal, tax, accounting, compliance, government, and media. They employ 26,000 people across 70+ countries, with a culture focused on flexibility, inclusion, and continuous learning.