Own the entire customer journey from implementation through renewal, driving adoption and value realization.
Partner with customers to turn mentorship goals into measurable business outcomes.
Collaborate with Account Management and product teams to reduce churn and generate referrals.
Together is a mentorship software provider helping organizations build impactful programs at scale. It is part of Absorb Software, backed by strong investment and a passionate team.
Onboard new customers across EU markets, guiding them through setup and training.
Support customers via email, chat, video, and in person, especially where language or local context matters.
Build long-term relationships by proactively engaging with assigned accounts and monitoring account health.
Stora is a self storage software platform that empowers operators to manage their businesses, automate processes, and drive revenue growth. In just over 4 years, they've helped hundreds of operators worldwide process tens of millions in automated payments, and they are a fast-growing team focused on innovation.
Drive long-term customer success and adoption of Hyland's products across a defined set of midmarket customers within a pooled Customer Success model.
Prioritize customer engagement based on data-driven signals including renewal timelines, product adoption, health scores, and risk indicators.
Identify churn and downsell risks early and partner cross-functionally to develop and execute mitigation plans.
Hyland is the pioneer of the Content Innovation Cloud™, delivering enterprise intelligence and automation solutions. With nearly 4,000 employees, Hyland fosters an employee-centric culture that values diversity, inclusion, and community impact.
Leverage existing agricultural relationships to open doors and build a strong pipeline.
Prospect into named accounts and run multi-stakeholder deals from discovery through signed contract.
Manage pipeline and forecast revenue accurately in Salesforce.
Seso is modernizing the back-office for farms by building the premier platform for agribusiness to hire and manage their workforce and improve the lives of agricultural workers. Seso has raised over $60M from Tier I investors and has been recognized with awards including Forbes Rising Stars and Andreessen Horowitz's American Dynamism 50.
Manage a portfolio of customers, owning retention and expansion while working with their product and engineering teams.
Build the Customer Success function at Enode by shaping processes, systems, and tooling as we scale.
Collaborate closely with product, sales, and marketing teams to improve the customer journey and drive impact.
Enode provides API and optimization tools for energy companies to connect and manage distributed energy devices like EVs and solar inverters. Backed by Y Combinator, Lowercarbon Capital, and Creandum, we are a fast-growing early-stage startup with a small, mission-driven team.
Own a portfolio of mid-market accounts end-to-end, from onboarding through renewal and expansion, staying close to customer goals.
Run a smart, efficient book of business using AI tools to draft communications, summarise account health, and spot patterns across your portfolio.
Drive adoption with intent by understanding how different teams use Dovetail and connecting that to customer goals.
Dovetail is the Customer Intelligence Platform that unifies fragmented feedback into an AI-powered intelligence layer. Founded in 2017, we are a team of 100+ across offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to innovative startups.
Proactively support the Turnitin product line via primarily email, (sometimes phone & live chat), ensuring problem resolution, system access, and optimal system performance.
Coordinate closely with Engineering and Product Management on all product issues & releases.
Develop positive customer and cultural relations.
Turnitin is a recognized innovator in global education, partnering with educators and institutions to develop learning integrity solutions. They have over 16,000 academic institutions, publishers, and corporations using their services in more than 185 countries.
Manage calendar, scheduling, and daily priorities.
Act as a communication bridge across teams.
Track contracts, renewals, and key business deadlines.
Attention Economy Club is a fast-growing agency helping eCommerce brands scale through TikTok Shop affiliate partnerships, creator campaigns, backend operations, and performance-driven growth strategies. AEC has built a reputation for helping brands win in one of the fastest-growing channels in eCommerce.
Execute and manage in-platform digital adoption initiatives, including user guides and announcements.
Monitor user engagement and learning platform performance, building dashboards to track KPIs.
Design, coordinate, and analyze A/B testing experiments to evaluate messaging and engagement strategies.
Our partner company is a global digital learning environment provider, focusing on subscription-based platforms for training programs. They operate with an international, remote-friendly team and emphasize data-driven decisions and continuous improvement.
Manage CEO's inbox, schedule meetings, and track deliverables.
Support invoicing, maintain CRM records, and prepare documents.
Research information, coordinate client communications, and handle ad-hoc tasks.
EX Squared LATAM is a digital transformation company focused on building innovative, high-impact technology solutions that drive real business value. They partner with top-tier clients across global, regional, and local markets, fostering a collaborative, inclusive, and innovation-driven culture.
Support client portfolios and ensure customer satisfaction.
Plan, track, and close client projects.
Support onboarding, scheduling, and communication with field employees.
Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts.
Proactively reach out to restaurant customers to get them live on the Sauce platform using the onboarding checklist.
Stay connected and anticipate customer needs, working closely with Sales and Customer Success teams.
Upload links on platforms like Wordpress, Go Daddy, Square, and manage daily Google support tasks.
Sauce is a premier restaurant technology platform that helps businesses grow with commission-free delivery and pickup. Headquartered in NYC and Tel-Aviv, the team pools decades of restaurant tech experience with seasoned executives.
Provide comprehensive executive support and strategic program management to senior leadership in a fast-paced, remote-first environment.
Coordinate cross-functional initiatives, track strategic programs, and ensure accountability across Sales, Marketing, Finance, Product, and People Operations.
Leverage AI, automation, and productivity tools to streamline workflows and improve team effectiveness.
Our partner is a global customer-facing organization that leverages AI and automation to drive operational excellence. They offer a fully remote work environment with a collaborative, transparent, and innovation-driven culture, focusing on professional growth and cutting-edge productivity tools.
Deliver fast, accurate, and empathetic support across chat, voice, and email.
Resolve shift, payment, onboarding, and platform-related issues in real time.
Investigate cases using tools like Zendesk and Salesforce while maintaining clear and accurate documentation.
Clipboard's mission is to uplift as many communities as possible through its app-based marketplace that connects healthcare professionals with workplaces. Founded in 2016, it's a remote-first team of over 1,000 people and a top Y-Combinator company, profitable since 2022.
Own the overall program timeline end-to-end, coordinating with EPD and the Sprint Planner to keep delivery on track.
Gather and document partner requirements into clear deliverables for EPD to execute, serving as the primary day-to-day partner contact during implementation.
Track and communicate project health proactively, flagging delays and risks while maintaining accurate records in Sure's CRM.
Sure is an insurtech company that builds embedded insurance programs for partners. The company moves fast and ships insurance programs used by millions of customers daily, fostering a culture of strategic relationship management and cross-functional execution.
Seamlessly transition customers from their onboarding journey, focusing on long-term adoption and success, and growing the installed base revenue number.
Build and maintain Strategic Account Plans in collaboration with your customers, including retention and growth strategies.
Maintain visibility into customer issues and requests in partnership with our Customer Care team, ensuring customers are updated regularly.
Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.
Manage a broad portfolio of eCommerce merchants using AI tooling to amplify your reach and sharpen your focus.
Prioritize outreach based on churn risk, booking consultations to protect retention and unlock cross-sell opportunities.
Drive one-to-many engagement through webinars, roundtables, and lifecycle campaigns to boost product adoption.
Clearer.io reimagines eCommerce by enhancing search, discovery, and customer engagement through a suite of innovative apps. Our global team empowers eCommerce brands to accelerate growth, fostering a culture of collaboration, creativity, and transformation.
Develop and maintain strong relationships with key customer stakeholders in the APAC region, creating strategic plans that align with their business objectives to drive mutual success and growth.
Stay abreast of all product updates and features, providing regional customers with insights on how to leverage our solutions to meet their unique local regulatory and business needs.
Proactively identify and address customer challenges, collaborating with internal teams to ensure swift and effective problem resolution across time zones.
Optro is a leading audit, risk, ESG, and InfoSec platform, surpassing $300M ARR and growing. More than 50% of the Fortune 500 leverage their award-winning technology to move their businesses forward with greater clarity and agility.
Manage and grow relationships with a portfolio of customers, ensuring strong engagement, satisfaction, and long-term retention across the customer lifecycle.
Monitor customer health, proactively address risks, and resolve issues or escalations in collaboration with internal teams.
Lead onboarding, product demos, enablement sessions, and success planning to drive product adoption and value realization.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The final decision and next steps (interviews, assessments) are managed by their internal team.
Support the deployment, configuration, and adoption of the IGNIS platform across wildland fire operations.
Provide responsive support and build valued relationships to eliminate churn and position accounts for expansion.
Act as an advocate for our customer base, communicating and evaluating feature requests to the Product team.
Bridger Aerospace provides aerial wildfire surveillance, relief and suppression, and aerial firefighting services using next-generation technology and environmentally friendly and sustainable firefighting methods primarily throughout the United States and Canada, as well as airframe modification and integration solutions for governmental and commercial customers. Ignis Technologies is a Bozeman, Montana-based software company built by wildland firefighters, for wildland firefighters, and operates as a Bridger Aerospace company.