Drive rapid decision-making within Tier 1 of the Tiered Resolution Pathway.
Facilitate and document meetings for VHA EHRM Tier 1 SME Teams and stakeholders.
Support project management, strategic communications, and change management efforts.
Aptive partners with federal agencies to improve performance, streamline operations, and enhance service delivery. Based in Alexandria, VA, we support more than a dozen agencies and have 300+ employees nationwide.
Triage client emails and voicemails, document interactions in Salesforce, and ensure follow-through.
Provide administrative support including migrating documents and maintaining records.
Respond using approved templates and escalate requests when necessary.
Honor Technology provides technology and services to empower older adults to live independently, including its consumer care brand Home Instead with over 100,000 Care Pros. The company is committed to compassionate care and setting a new standard for aging in place.
Lead healthcare fraud lead and case development, turning analytic leads from VA's Palantir platform into decision-ready War Room referral packages.
Build referral packages with documentation supporting administrative actions and weekly decision packages for executive-level audiences.
Collaborate with OIC staff, VA OIG, and VHA stakeholders while supporting knowledge transfer and process improvement.
Arlo Solutions is an information technology consulting services company that specializes in delivering technology solutions. The company focuses on quality, value-added solutions that reduce costs, improve business processes, and support federal clients.
Lead and support the User Support team to ensure timely, accurate resolution of user issues and consistently exceed service standards.
Monitor workflow via phone, email, and action lists, while providing resolution for escalated calls and acting as a liaison across internal teams.
Assist management with employee performance, training, and corrective actions while maintaining broad knowledge of HIPAA regulations and ROI processes.
MRO provides release-of-information (ROI) services, helping healthcare organizations manage medical record requests and maintain compliance. The company promotes a team-oriented culture focused on service excellence, quality assurance, and professional development.
Support sales and marketing by requesting quotes, generating customer quotes, and managing Salesforce.com opportunities.
Maintain and grow regional business by liaising with customers, vendors, and internal teams, and analyze pipeline for accurate forecasting.
Assist the Marketing team with planning and coordinating regional events, including vendor sponsorship and venue arrangement.
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. The company has grown to over 1,300 employees and serves as a trusted advisor to more than 6,200 customers, with a culture that values collaboration and mentorship.
Act as a key liaison between Territory Managers, patients, and internal teams to ensure seamless order processing.
Manage administrative tasks including order submissions, paperwork coordination, and patient communications.
Provide consistent follow-up on outstanding paperwork, schedule appointments, and maintain accurate records.
Enovis Corporation is a medical technology company dedicated to developing clinically differentiated solutions that improve patient outcomes in orthopedics. It is powered by a culture of continuous improvement, global talent, and innovation, with a focus on transforming workflows.
Provide responsive, reliable, and consistent IT service delivery to HHS users, solving computer hardware, software, and network issues via phone, email, or in person.
Meet all Service Level Agreements by diagnosing, isolating, and resolving technical problems, with prompt referrals and escalations to appropriate support teams.
Document, track, and monitor problems in ServiceNow, and recommend system modifications to reduce recurring user issues.
Peraton is a next-generation national security company that delivers mission-critical IT solutions to government agencies, including the HHS OIG. It is a large, mission-driven organization that fosters a team-building culture and a fast-paced, evolving environment.
Provide administrative and sales support to the International Sales team for English language titles in Asia.
Prepare sales materials, presentations, reports, and monthly newsletters for sales managers.
Coordinate dropshipments, reprints, returns processing, and manage the international education inbox.
Penguin Random House is a leading publishing house in North America, the UK, and many other regions, publishing outstanding books across all genres. It is a diverse global community of nearly 300 publishing brands and imprints, committed to quality and innovation.
Respond to service requests from internal and external customers accurately and on time.
Maintain case documentation with precision to keep records audit-ready.
Compile and distribute monthly reports and data summaries for leadership.
Personify Health offers a personalized health platform combining health plan administration, wellbeing solutions, and care navigation. The company serves employers and health plans with data-driven solutions, fostering a mission-driven culture focused on improving health outcomes.
Conduct timely searches for responsive documents and gather data for FOIA requests.
Communicate with internal and external document custodians and stakeholders to locate and organize information.
Draft responses, apply redactions, and track cases against deadlines to ensure timely compliance.
E2 Federal Services, LLC is a professional services firm specializing in federal base operations and infrastructure support services. The company values safety, innovation, and collaboration.
Provide advanced administrative support for commercial real estate projects, including coordinating schedules and maintaining documentation.
Support project management teams with budget, schedule, procurement, quality, and risk management.
Coordinate meetings, prepare agendas, capture minutes, and track action items to ensure project progress.
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries, working across real estate, infrastructure, energy and natural resources. We are majority-owned by CBRE Group, the world's largest commercial real estate services firm, and our culture emphasizes partnership and delivering outcomes that improve people's lives.
Interpret federal and state regulations to ensure compliance and drive process improvements.
Analyze data in Excel to identify trends, savings, and process improvements.
SIHO Insurance Services provides health insurance administration and related services, focusing on payment integrity and regulatory compliance. The company operates in a managed care environment and emphasizes collaboration, professionalism, and adaptability among its employees.
Provide entry-level coordination and administrative support for the Voice of the Client program, including survey administration and reporting.
Monitor client feedback mailbox, respond to routine requests, and support system data entry in Qualtrics, Salesforce, and SharePoint.
Prepare routine reports, dashboard exports, and presentation materials using approved templates and processes.
AECOM is the world's trusted infrastructure consulting firm, partnering with clients to solve complex challenges in water, environment, energy, transportation, and buildings. It is a Fortune 500 firm with over 50,000 professionals and revenue of $16.1 billion in fiscal year 2025, fostering a collaborative and growth-oriented culture.
Coordinate client and candidate communications across Teams, email, and text while maintaining staffing rosters and program trackers.
Take meeting minutes, track action items, and escalate candidate issues to the Project Manager as needed.
Support onboarding activities, security tracking, and program documentation for federal healthcare staffing operations.
Arrow ARC provides healthcare staffing and program support to the Veterans Health Administration through the Integrated Critical Staffing Program. As a Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, we are a low-ego, high-output team valuing kindness and accountability.
Coordinate project schedules, trackers, action logs, and risk logs.
Facilitate meetings, capture minutes, and drive follow-up on action items.
Support Agile delivery, maintain SharePoint documentation, and assist with onboarding.
LMI is a digital solutions provider accelerating government impact with innovation and speed. Headquartered in Tysons, Virginia, LMI serves defense, space, healthcare, and intelligence sectors, employing a team committed to agility and collaboration.
Proactively manage a complex executive calendar, coordinating internal and external meetings.
Prepare executive presentation materials, briefs, and agendas for staff meetings and town halls.
Coordinate extensive travel itineraries and manage onsite operations for leadership events.
Bounteous is a global AI services firm that helps enterprises design, build, and scale AI-driven products and processes. With over 5,000 team members worldwide, Bounteous delivers AI that sticks and is backed by New Mountain Capital, fostering a culture of innovation and business building.
Manage the agency owner's inbox, calendar, and administrative tasks with attention to detail.
Prepare manual reports from internal systems and maintain trackers for leads and follow-ups.
Learn and support workflows across CRM tools while documenting processes and SOPs.
Scale Army Careers provides remote executive support staffing for U.S.-based clients. This contractor role supports an established insurance agency with an 18-person team and a long-standing market presence.
Provide administrative support to the Claims Coverage Counsel team, including review of referrals and preparing documents for attorney use.
Proofread, format, and finalize coverage opinions and letters, ensuring accuracy and supporting the internal review process.
Maintain diaries, spreadsheets, trackers, and archives, while assisting with research, training materials, and special projects.
EMC is an insurance company with more than 105 years of financial strength, committed to working together to make an impact. The culture empowers team members with outstanding benefits, recognition, and opportunities for growth.
Administers and manages cloud and on-premises applications, including testing, troubleshooting, and maintenance.
Coordinates issue investigation, implements corrective actions, and coaches junior colleagues.
Assists in defining system security, monitors access, and acts as a technical SME.
Community System Lexington is a healthcare organization focused on improving health and promoting well-being. They operate in multiple locations across Kentucky and have a Culture department emphasizing professional management and innovative initiatives.
Support program planning, scheduling, and roadmap updates for VA interoperability programs.
Track deliverables, metrics, risks, and issue logs, and prepare biweekly reports in Jira.
Coordinate meetings, maintain artifacts, and participate in SAFe agile ceremonies.
Aptive partners with federal agencies to improve performance, streamline operations, and enhance service delivery. With 300+ employees nationwide, it applies technology and human-centered services to optimize government missions.