Support customer service by resolving run rate donor requests.
Own donation processing for incoming donations made through offline channels.
Support initiatives to improve donation data accuracy with cross-team stakeholders.
GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. Our culture is candid, analytical, agile, and non-hierarchical.
Being the main point of contact for our users and partners ensuring they receive outstanding customer service by answering inquiries through email, chat and phone
Answering all questions through some of our Social Media tools (Facebook, App Store, Play Store and Google Reviews)
Understand and communicate our customers' needs and motivations to our internal teams locally and globally
Too Good To Go is a certified B Corporation with a mission to empower everyone to take action against food waste. They have a community of 133 million registered users and 261,000 active partners across 21 countries.
Oversee daily operations and drive a high-performance culture, supporting team members to achieve KPIs and goals.
Manage performance with empathy and accountability, fostering growth and ensuring positive outcomes for individuals and the business.
Proactively manage team schedules, monitor real-time workloads, and optimize staffing to ensure efficient service levels.
Too Good To Go envisions a planet without food waste, addressing the climate crisis by connecting businesses with unsold food to consumers at discounted rates. With over 133 million users and 517 million meals saved, they foster an inclusive culture where individuals can be their authentic selves.
Research, scope, and qualify new partnership opportunities aligned with Kiva’s Corporate Social Impact and Impact Philanthropy strategies.
Draft, organize, and refine high-quality written materials that support fundraising meetings and external engagements.
Support Relationship Managers with ongoing partner and donor stewardship, including operational communications, funding logistics, and due-diligence coordination.
Kiva is a global nonprofit founded in 2005 with the mission to expand financial access and help underserved communities thrive. Kiva has over 700 volunteers and 130+ full time employees dispersed around the world, with team hubs in San Francisco, Nairobi, Bogota, and Bangkok.
Provide operational support to Director of Operations and Operations team.
Contact customers regarding accounts receivable.
Provide general administrative and organizational support to internal team members, including the CEO.
Alt Legal is changing how trademark professionals manage global intellectual property. They are trusted by over 1,000 global law firms, IP boutiques, and Fortune 100 companies, and are known for powerful automation, integrated tools, and exceptional customer service.
Be a go-to operational contact for marketers navigating campaign and content management processes.
Help ensure work follows a clear, consistent process, clarifying expectations.
Support internal tools, notice patterns, and flag opportunities to simplify processes.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Its intelligent cloud-based platform connects people, systems, and processes to empower smarter, faster, and better ways to work.
Prepare, submit, and track permits, maintaining an up-to-date permit log.
Maintain customer, job, and invoice records and keep data clean.
Build and send daily and weekly "numbers snapshot” with key metrics.
Offshore Launch is a staffing agency that helps small business owners scale their operations with top global remote talent. It is a people-centered agency that values growth and ongoing development.
Serve as the primary point of contact for administrative care support inquiries via phone, email, and chat.
Assist students with navigating online portals, activating care, scheduling appointments, and supporting their continuity of care process.
Collaborate with clinical providers, technical support, partner success and other internal teams to resolve complex issues and ensure seamless patient care.
Mantra Health is a digital mental health provider that partners with colleges and universities to offer comprehensive virtual mental health services. They support over 900,000 students across 125+ campuses and have raised over $34m from leading investors.
Track project readiness and communicate updates across teams
Coordinate resources assignments and team availability based on scope and skillset
Spearbit was founded in 2021 by former Ethereum Foundation Solidity engineers and tackles Web3 security challenges. Spearbit is building Cantina, the "GitHub for Security", connecting security researchers with projects needing expertise, and currently supports collaborative security reviews, public and private security competitions, bug bounty programs, incident response, and AI code analyzer.
Develop and execute grower customer campaigns, including targeted strategies and tactics.
Collaborate with Marketing, Commercial Sales, and Key Account Management.
Understand grower needs and utilize customer segmentation to create meaningful customer offers.
Syngenta Crop Protection keeps plants safe from planting to harvesting. They are a world market leader in crop protection that helps farmers to counter threats and ensure enough safe, nutritious, affordable food while minimizing land use and other agricultural inputs.
Fully own end-to-end design, planning, and execution of cash projects, and coordinate with external and internal stakeholders to ensure successful end-to-end execution.
Identify and advance macro-level improvements in U.S. operations, program management, and reporting processes.
Establish and maintain high quality relationships with donors and operational partners.
GiveDirectly (GD) aims to reshape international giving by providing cash grants directly to the world’s poorest. They have raised over $1B since launching in 2011 and delivered cash to more than 2 million people in 15 different countries, with a global team of ~150 and country operations teams of ~650 spanning 21 different countries and 69 languages.
Provides U.S. operational support for corporate transformation programs.
Ensures timely and accurate communication and logistics for participants.
Maintains organized datasets and generates engagement dashboards.
FSG is a global nonprofit focused on creating a fair and equitable society. They partner with foundations, corporations, nonprofits, and other changemakers to address health equity, climate justice, and economic mobility.
Coordinate practitioner engagement activities, from webinars and meet‑ups to regional events.
Keep timelines, logistics, and communications running smoothly and consistently.
Support Practitioner Champions and groups with toolkits, playbooks, and light‑touch operational guidance.
Insights is a Learning and Development company which aims to change the world through the power of self-awareness. Our core purpose is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything they do.
Administration & maintenance of our CRM system (HubSpot).
Support in creating offers in cooperation with Legal, Finance and Compliance.
Maintenance of customer data and creation of sales documents.
CREALOGIX, a Vencora group member, is a leading provider of digital banking and financial technology solutions. With a team of 380 dedicated employees, they have been driving digitization in the financial sector for over 25 years, assisting organizations in enhancing digital customer experiences.
Accurately enter team International’s data into Salesforce and construct and format basic reports.
Draft, edit, and submit error-free briefing materials for external donor meetings.
Track next steps and ensure completion for select projects or meetings, including support of regional donor circles.
The Obama Foundation aims to inspire, empower, and connect people to change their world and build an active democratic culture. They are building a global center for change in Chicago with coordinated programming, community outreach events, and educational moments.
Manage Nava’s community engagement infrastructure.
Ensure contact data is accurate and actionable.
Support outreach, events, campaigns, and relationship-building.
Nava is a consultancy and public benefit corporation working to make government services simple and effective. They guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure.
Serving as the primary operations business partner for the global Customer Support team.
Leading a lean team of Customer Support Operations experts that own strategic initiatives.
Identifying and implementing operational improvements to enable the Customer Support team to achieve targets.
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. They are an award-winning team recognized as one of Canada’s Best Managed Companies with over 600 employees.
Assist with the execution of marketing campaigns across digital, email, content, and events.
Coordinate the creation and delivery of marketing assets (emails, landing pages, social posts, presentations, collateral).
Own project coordination for marketing initiatives from kickoff to completion.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates and shares this shortlist directly with the hiring company.
Manage a dynamic calendar, schedule meetings and coordinate Zoom logistics.
Maintain and update CRM records, track deal stages, and monitor KPIs.
Maintain task boards, track operational priorities, and document SOPs.
20four7VA provides offshore independent contractors delivering remote services to clients worldwide, focusing on developed markets. They aim to assist clients in improving business efficiency, enhancing service delivery, or supporting operational functions.
Collaborate with international teams and provider acquisition to move providers efficiently.
Partner with the team to pilot performance improvement projects and other projects as directed.
Call, text and email with Providers to encourage their activation and growth.
BetterHelp's mission is to remove the traditional barriers to therapy and make mental health care more accessible. Founded in 2013, they are the world’s largest online therapy service, providing affordable and convenient therapy across the globe.