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US Unlimited PTO

  • Drive RPV and conversion outcomes with end-to-end accountability for the core funnel.
  • Architect the next-gen funnel by defining a long-term strategic vision for the transactional experience.
  • Lead, coach, and maintain roadmap discipline by mentoring product managers and prioritizing by quantitative impact.

Product Management A/B Testing Data Analytics Experimentation

20 jobs similar to Director of Product, Customer Experience & Conversion

Jobs ranked by similarity.

$176,036–$316,865/yr
US

  • Lead cross-channel demand generation efforts to shape the future of Insurance growth strategy.
  • Manage a team and partner with analytics and product teams to drive measurable, scalable impact.
  • Oversee new channel enablement, channel execution, analytics, and experimentation frameworks.

Experian is a global data and technology company powering opportunities for people and businesses around the world. They have an amazing team of 25,200 people in 32 countries and foster a people-first, inclusive culture.

$187,900–$260,000/yr
US

  • Own the end-to-end conversion experience from application to funding.
  • Leverage experimentation and analytics to reduce funnel friction.
  • Drive cross-functional alignment across engineering, design, and marketing.

A consumer marketplace offering credit products to help customers find financial solutions. They operate in a regulated, digital-first environment with a collaborative culture and significant autonomy for product leaders.

$160,000–$210,000/yr
US Unlimited PTO

  • Lead and develop a high-performing product management team to define strategy and drive innovation.
  • Partner with cross-functional teams on go-to-market strategy and product lifecycle optimization.
  • Use customer and market insights to deliver differentiated solutions and measurable business results.

Insurity delivers cloud-native insurance software for the Property & Casualty market. As the largest cloud-based provider in its space, it employs a team that values innovation, collaboration, and continuous learning.

US Canada

  • Own the product roadmap and execution for new product bets like motorcycle insurance, home insurance, or non-insurance products from concept to scaling.
  • Ramp quickly on a new domain, distill data and insights to identify high-leverage areas, and iterate based on customer feedback.
  • Work cross-functionally with Data Science, Customer Insights, and Research teams to build and ship products that achieve product-market fit.

Jerry.ai is building the first AI agent to manage all your physical assets, starting with car insurance and expanding into home, motorcycle, RV, and beyond. They have reached 5M+ customers, raised $240M+, and have been profitable since 2024, with a fully remote team and offices in Palo Alto, New York, Chicago, and Toronto.

$145,000–$185,000/yr
US Unlimited PTO

  • Leads, mentors, and inspires a team of Product Managers and Analysts, fostering collaboration and continuous improvement.
  • Establishes clear expectations for AI use throughout the SDLC, including research, discovery, delivery, and evaluation.
  • Champions rapid prototyping using AI-enabled tools and communicates product vision across the organization.

Origami Risk delivers single-platform SaaS solutions for risk, insurance, compliance, and safety management. Founded by industry veterans, the company offers award-winning software with a singular focus on client success and has a diverse, inclusive workforce.

$183,000–$323,000/yr
US

  • Lead design for the core conversion funnel, covering landing experiences, application flows, underwriting, checkout, onboarding, and policy management.
  • Mentor and grow a team of product designers, fostering a culture of excellence and collaboration.
  • Partner with Product, Engineering, Research, and Brand to deliver cohesive, user-friendly experiences that drive conversion and retention.

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance. We are a growing team dedicated to transforming the life insurance experience with a focus on design and user experience.

$229,000–$321,000/yr
US Unlimited PTO

  • Own the multi-year vision and roadmap for enterprise meal solutions, accountable for growth and retention of the enterprise customer base.
  • Set investment priorities across a multi-product portfolio, making tradeoffs between platform capabilities and speed-to-market.
  • Define metrics and partner with Sales, Implementation, and Customer Success to act on upsell opportunities and churn risks.

ezCater is the number one food tech platform for workplaces in the US, connecting organizations with over 125,000 restaurants for all their food needs. They are a high-performing, innovative company that values work-life harmony and offers a collaborative environment.

$155,000–$220,000/yr
Global Unlimited PTO

  • Own the roadmap and execution, deciding what gets built and in what order to ensure delivery.
  • Engage with customers, brokers, and underwriters to understand needs and prioritize the most impactful problems.
  • Align Engineering, Data Science, Actuaries, and GTM around a shared vision from data inputs to pricing outputs.

Nirvana modernizes commercial insurance using an AI-driven platform to help businesses protect their operations and improve safety. With over $270 million raised and a team spanning the US and India, we have a data-driven culture focused on reducing risk and accelerating growth.

$139,000–$166,500/yr
US 14w maternity 8w paternity

  • Own the product strategy and roadmap for Kin's product configuration platform that powers how products are built and managed.
  • Define and build the platform so internal teams like State Management and Underwriting can self-serve independently.
  • Drive the Product API strategy and AI-enablement layer to enable rapid prototyping and configuration by consuming teams.

Kin uses data and technology to provide smarter homeowners insurance, especially in areas affected by climate risks and rising costs. Founded in 2016, Kin is a remote-first employer with employees across over 35 states, recognized for its disciplined growth and strong customer satisfaction.

$110,000–$135,000/yr
US 5w PTO 16w maternity 16w paternity

  • Lead and support frontline Customer Solutions teams in a hybrid environment, focusing on exceptional customer experiences.
  • Coach and develop team members to grow skills and confidence as Scout scales.
  • Partner cross-functionally to improve processes and scale the support organization.

Scout Motors is reviving an iconic American vehicle brand, developing electric and range-extended pickup trucks and rugged SUVs. The company fosters an entrepreneurial, inclusive culture and empowers teams to innovate and build from the ground up.

US 5w PTO

  • Lead the Auto Product Telematics organization to define and execute telematics strategy, driving business outcomes across a growing portfolio.
  • Oversee product design, analytics, program delivery, and vendor relationships to ensure measurable value for customers and the business.
  • Partner with cross-functional leaders to scale telematics capabilities across Personal Auto, Claims, Small Commercial, and enterprise use cases.

Liberty Mutual is a global insurance company delivering innovative auto insurance solutions through its Personal Lines Auto Product team. They are a large, established insurer committed to diversity, inclusion, and employee well-being.

$153,075–$275,535/yr
US Unlimited PTO

  • Lead portfolio marketing across Platform, Decisioning, Analytics, Identity, and Fraud capabilities.
  • Turn complex products into clear customer propositions and align marketing with product priorities.
  • Manage a team of five and use data to improve portfolio strategy and adoption.

Experian is a global data and technology company that powers opportunities for people and businesses around the world. They operate across financial services, healthcare, automotive, and more with a team of 25,200 people in 32 countries, fostering an inclusive and innovative culture.

California

  • Own product strategy and roadmap for claims automation, from data extraction to claim finalization and payout.
  • Define where AI/ML capabilities should be applied and design human-in-the-loop workflows for regulated systems.
  • Drive build vs. buy decisions, lead cross-functional teams, and establish metrics for accuracy and turnaround time.

Sidecar Health is redefining health insurance to make excellent healthcare affordable and attainable. The team includes tech leaders, policy makers, and healthcare professionals, all driven to fix a broken system and make it more personalized, affordable, and transparent.

$229,100–$400,900/yr
North America Unlimited PTO

  • Define and scale a new customer-facing product engagement model for Core Business Workflows, bridging Product Management, AI innovation, and GTM execution.
  • Lead a team of product and AI specialists to identify customer problems, rapidly build solutions, and validate business value through proofs of value and innovation workshops.
  • Collaborate cross-functionally with Product Management, Engineering, Sales, and Marketing to drive customer adoption and influence product strategy.

ServiceNow provides an AI platform for business reinvention, automating workflows to free people from busywork. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.

US

  • Define and drive the vision, strategy, and roadmap for Keeper's consumer product line across web, iOS, Android, desktop, and browser extensions.
  • Partner with marketing, engineering, and design to optimize growth metrics like activation, conversion, and retention, ensuring a cohesive cross-platform user experience.
  • Manage the full product lifecycle from discovery to launch, using customer research and analytics to prioritize features and champion a security-first, user-friendly experience.

Keeper Security is a cybersecurity software company that protects organizations and millions of people globally with zero-knowledge and zero-trust security. It is one of the fastest-growing cybersecurity companies, trusted by leading organizations and recognized for innovation in the Gartner Magic Quadrant.

US Unlimited PTO

  • Lead a team of Business Development Managers and own strategic growth for a portfolio of agency partners.
  • Develop and drive strategic growth plans, build relationships with agency leadership, and design incentive programs.
  • Oversee contract creation, negotiate renewals, ensure compliance, and represent Nirvana at industry conferences.

Nirvana is an AI-driven commercial insurance company that uses predictive models built on real-time IoT data to revolutionize the industry. With $270M+ raised and backing from top venture firms, the company serves thousands of fleets and has more than doubled written premiums year over year, fostering an innovative and fast-paced startup culture.

US

  • Lead product strategy and innovation for Auto and Umbrella portfolios, overseeing product lifecycle from concept to launch.
  • Drive portfolio performance, including P&L, operational objectives, and strategic outcomes for assigned product areas.
  • Partner with cross-functional teams to ensure compliant, customer-centric product delivery and enterprise-wide influence.

This partner company is a leading insurance provider specializing in auto and umbrella products. It is a large organization that values innovation, strategic thinking, and member-focused solutions.

US

  • Define the AI agent's requirements by gathering and documenting client-specific FNOL scheduling rules, workflows, and edge cases.
  • Drive execution with the engineering team, translating ambiguous inputs into clear specifications and keeping delivery unblocked.
  • Test and validate the agent by designing test plans, reviewing outputs, and identifying failure patterns to ensure quality at scale.

Safelite is the nation's largest provider of vehicle glass repair, replacement, and recalibration services. The company operates more than 700 stores and 7,900 MobileGlassShops across all 50 U.S. states, serving over 11 million customers annually with an 88% Net Promoter Score.

$150,000–$180,000/yr
Global 3w PTO

  • Found a new pod at the center of the 2026 strategy by productizing agency operations and customer data, creating a coherent experience for internal teams and customers.
  • Define the pod's charter and roadmap from scratch, partnering with agency operations leaders to determine what gets solved by people, product, or automation.
  • Drive technical work on integrations, customer data architecture, core platform, and workflow productization, leading AI transformation across product, design, and engineering.

Digible is a digital marketing company founded in 2017 that provides full suite services and a predictive analytics platform for the multifamily industry. With a collaborative culture and recognition as a Top Workplace in Colorado since 2021, the company has experienced 371% three-year growth and operates as a profitable, bootstrapped organization.

$150,000–$175,000/yr
US 12w maternity 12w paternity

  • Lead day-to-day marketing execution across performance marketing, lifecycle, content, partnerships, product marketing and brand initiatives.
  • Own the marketing operating cadence, ensuring projects are delivered on time and cross-functional partners stay aligned.
  • Drive demand generation and conversion by optimizing acquisition, activation and retention programs.

Yardzen helps people complete outdoor spaces of their dreams through design and build, using AI and technology to transform the $200 billion outdoor renovation industry. Recognized as Fast Company's Most Innovative and Inc.'s Best Places to Work, the company has helped tens of thousands of homeowners since 2018.