Troubleshoots network problems and maintain network equipment inventories;
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance.
Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion.
Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation.
Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead.
Thatch is a fully distributed early-stage company using technology to change the way America does healthcare. They are a happy, friendly, high-velocity team.
Administer and maintain Entra features like creating and editing Conditional Access Policies and implementing new Enterprise Applications to facilitate Single Sign On, SCIM provisioning, and other internal use cases.
Act as an escalation point for front line support to meet internal OLAs; this requires strong troubleshooting skills and resourcefulness.
Administer and configure a variety SaaS products including Atlassian, Slack, Adobe, Miro, and more and support efforts to deduplicate our SaaS suite, creating a single consistent tool set across all business areas.
Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist- and expert-written insights, news and reviews on all things personal finance, health, business, and everyday life decisions. Forbes Marketplace, a dynamic and fully remote company with approximately 600 employees globally.
Evaluate AI models in your field using your professional experience.
Assess content and provide structured feedback to improve the model's understanding.
Work is remote, asynchronous, and flexible with no minimum hour commitment.
Handshake is connecting students to early talent. They are running an AI research project where they are looking for people in different areas of expertise.
Implement and manage our MDM solution as well as configure and deploy laptops and mobile devices for new hires.
Onboard new employees with device setup, account provisioning, and access management and serve as the first point of contact for employee tech issues.
Manage user accounts across company systems, implement and maintain SSO and access controls, and conduct periodic access reviews.
My Funded Futures is transforming proprietary trading by providing traders with capital, tools, and community. They blend innovation, transparency and performance, helping traders scale faster; They are passionate about fintech, financial markets, and data-driven growth.
Monitor network performance and system alerts using various monitoring tools.
Respond to network incidents and outages, providing timely resolution to minimize downtime.
Perform routine network maintenance and updates to ensure system reliability and security.
HIKINEX is seeking a skilled and motivated NOC Technician to join their team. They are responsible for monitoring and maintaining clients' network infrastructure, ensuring optimal performance and uptime.
Lead and scale a global helpdesk team delivering world-class employee support.
Own the strategy and administration of core productivity tools (Microsoft 365, Google Workspace if applicable, Zoom, Slack, Okta/SSO, etc.).
Partner closely with Security to enforce compliance, endpoint hygiene, access controls, and change management.
e.l.f. Beauty, Inc. is committed to clean, cruelty-free beauty. They have expanded to include e.l.f. Cosmetics, e.l.f. SKIN, Well People, Keys Soulcare, Naturium and rhode and have had 26 consecutive quarters of net sales growth.
Research end user issues independently, when needed, and document/develop a solution per company standards
Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software.
Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc.
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans. They are rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve; Judi Health values a diverse workplace.
Assist in delivering day-to-day IT support, maintaining corporate systems.
Diagnose and troubleshoot hardware, software, and network issues.
Maintain accurate records of company-managed IT assets.
Vannevar is a defense technology company building AI to deter adversaries and focuses on algorithmic speed and foresight. They are a small agile team combining world-class engineers with veteran strategists focused on mission impact, user empathy, and disciplined growth.
Execute IT infrastructure and application support tasks according to documented procedures.
Responsible for executing IT operations processes to detect, escalate, and resolve incidents or potential incidents, providing troubleshooting or tier 1 resolution services.
Provide incident leadership and assist with engaging and directing service delivery staff to restore service as rapidly as possible.
Vericast is the financial institution (FI) performance partner, helping banks and credit unions drive growth, improve efficiency, increase engagement, and navigate change through data, technology, and people. Thousands of financial institutions rely on their 150 years of financial services expertise to help them achieve more.
Use of a ticketing system to manage support queries
Atlas Technica shoulders IT management, user support, and cybersecurity for hedge funds and other investment firms. Founded in 2016, they have grown 100% year over year through an uncompromising focus on service, valuing ownership, execution, growth, intelligence, and camaraderie.
Partner with People and Talent on onboarding and access management.
Manage tools like VPN, password management, and endpoint security.
Sardine is a leader in fraud prevention and AML compliance, using device intelligence, behavior biometrics, machine learning, and AI to stop fraud. With over 300 banks, retailers, and fintechs using their platform, they have raised $145M from investors.
Serve as the go-to IT partner for our Pakistan office, resolving Tier 1 and Tier 2 support requests with efficiency and care.
Manage daily break/fix support for the PK team—ensuring equipment and access issues are resolved quickly and completely.
Identify opportunities for process improvements and cost efficiencies in IT operations.
Brightwheel's vision is high quality early education for every child, supporting teachers, engaging parents, and enabling small businesses. They are the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.
Provide onsite technical support for hardware, software, and network issues for our Mexico peers.
Manage onboarding and offboarding of IT equipment, ensuring smooth transitions for new hires and departing employees.
Install, configure, and maintain desktops, laptops, printers, peripherals, and audiovisual equipment.
Vonage is a global cloud communications leader. They help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through fully programmable-based unified communications, contact center solutions, and communications APIs.
Maintain and monitor technology systems for security, compliance, reliability, and proactively addressing risks.
Serve as the main point of contact for technology support, responding promptly to all IT issues, tickets, and requests.
Provide high-touch, proactive support to staff and executive leadership, anticipating their needs and ensuring seamless technology experiences.
ghSMART is a premier leadership advisory firm dedicated to creating value for CEOs, boards, and investors. Their team is made up of nearly 200 extraordinary individuals who become trusted advisors to these leaders, helping amplify their positive impact on the world.
Modernize legacy infrastructure and improve automation practices.
Influence system availability and reliability.
Jobgether is a company partnering with other companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.