Act as a liaison and cultivate exceptional experiences through high-value, consultative engagements with Higher Education customers using Parchment.
Manage a book of 200-250 accounts, assisting with renewals, expansions, cross-selling, and overseeing the commercial motion including quoting and closing contracts.
Demonstrate mastery of Parchment products, work cross-functionally, meet revenue and satisfaction goals, and occasionally travel for meetings and conferences.
Own customer retention and growth: Secure renewals and identify opportunities for expansion and referral-based cross-sells within assigned accounts.
Drive adoption and outcomes: Ensure customers are achieving measurable value from our solutions by developing success plans, sharing best practices, and leading data-driven business reviews.
Build trusted relationships: Engage stakeholders across all levels of the institution—from administrators and faculty to executive leadership—to strengthen advocacy and partnership.
Turnitin partners with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking. They have over 16,000 academic institutions as partners and have a remote-first culture that empowers people to work with purpose.
Cultivate relationships with key stakeholders across customer organizations.
Build champions and advocates within client organizations.
Oversee customer adoption journey and implement effective solutions.
Jobgether is a platform that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They identify the top-fitting candidates and share this shortlist directly with the hiring company.
Serve as the point of contact for a portfolio of customers.
Build and maintain multi-threaded relationships with key language access stakeholders.
Proactively monitor customer health and utilization data.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Independently manage a book of business/portfolio across assigned territories.
Ensure that customers are continuously delighted throughout their journey with Renaissance.
Contribute to revenue growth through customer advocacy and success stories.
Renaissance is a global leader that provides pre-K–12 education technology. Their solutions help educators analyze and plan personalized learning paths for students. They are fiercely passionate employees and educational partners that have helped drive phenomenal student growth, with solutions being used in over one-third of US schools and in more than 100 countries worldwide.
Ensure seamless customer experiences across all stages of the customer journey.
Bring strong customer relationships, maximize satisfaction, and drive growth by managing enterprise client accounts.
Increase customer satisfaction, NPS, retention/product adoption, and business expansion.
Yoodli is an AI roleplay simulator redefining how individuals and teams master communication. Leaders at companies like Google, Databricks, Snowflake, RingCentral, and Dale Carnegie use Yoodli to ramp reps faster, improve message delivery, and reduce coaching burden on frontline managers. They have $40M in Series B funding, doubling their team in 2026, and are headquartered at the beautiful Pier 70 in Seattle.
Manage a portfolio of ~40 Enterprise customer accounts.
Cultivate senior-level relationships with the customer base.
Analyze user engagement data to provide actionable insights.
Jobgether is a platform that uses AI to match job applicants with potential employers. They appear to have a modern culture, utilizing AI, and value flexible time off and recognition.
Manage a portfolio of global strategic customers and be their primary advisor.
Build relationships with C-level executives to drive satisfaction.
Develop and execute strategic account plans with success metrics.
Jobgether is a platform that connects job seekers with companies using AI-powered matching. They focus on ensuring applications are reviewed quickly, objectively, and fairly against the role's core requirements.
Collaborate cross-functionally to resolve issues and ensure full renewals and expansion.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They connect candidates with employers, and internal teams manage the final hiring decisions.
Build and nurture deep strategic relationships with VIP and enterprise-tier clients.
Understand each partner's business goals to ensure solutions align with their success.
Maintain a forward-looking view of each partner's health, identifying risks early.
Xsolla provides tools and services for video game developers to help them fund, distribute, market, and monetize their games. They have helped over 1,500 game developers grow their businesses around the world and are headquartered in Los Angeles, California.
Own the full post-sales customer lifecycle for your assigned enterprise accounts.
Lead renewal strategies end-to-end, including pricing proposals and contract negotiations, to drive retention and account growth.
Partner cross-functionally with Sales and Key Accounts teams to identify and execute on expansion and cross-sell opportunities.
Superhuman is an AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites, and they value their differences, encouraging all to apply.
Be the voice of the customer and navigate internal processes.
Act as a liaison between clients and internal teams.
Assist with challenging customer requests or issue escalations as needed.
Enumerate provides services to associations, helping them manage their finances and operations. They are focused on customer service and creating solutions for associations.
Serve as the primary point of contact for client engagements, ensuring alignment.
Partner with stakeholders to drive platform adoption and strategic alignment.
Conduct business reviews to track KPIs and identify growth opportunities.
H1's mission is to provide a platform that can optimally inform every doctor interaction globally, promoting health equity and building trust in healthcare systems. Their teams harness the power of data and AI-technology to unlock medical insights, accelerate drug development, and improve patient outcomes.
Champion customer success from onboarding through renewal.
Build deep partnerships with district leaders and educators.
Analyze data to uncover insights and craft strategies.
Edmentum is dedicated to tech-enabled learning solutions, ensuring all students have access to flexible learning environments Students and educators receive the tools they need to succeed. It's a remote-first organization committed to excellence, innovation, and customer satisfaction.
Own a portfolio of 150–300 customers with clear accountability for retention, adoption, and expansion outcomes
Proactively engage customers through calls, meetings, and scaled campaigns to drive value and momentum
Monitor health signals, usage data, and renewal indicators to prioritize the highest-impact actions
Newsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work.
Manage assigned portfolio customers with significant independence; develop strategic customer relationships across territories and execute impactful strategies to drive strong business results
Proactively and reactively ensure that customers are continuously delighted throughout their journey with Renaissance; partner with Sales to develop and execute account growth strategies across shared customers
Take ownership of risk identification, documentation, and escalation within their area; identify opportunities for upselling and cross selling and work closely with the sales team to close any sales opportunities
Renaissance is a global leader in pre-K–12 education technology. Their solutions help educators analyze, customize, and plan personalized learning paths for students. They have fiercely passionate employees and educational partners and their solutions are being used in over one-third of US schools and in more than 100 countries worldwide.
Operate as the CEO of your own book of accounts to drive financial results for your customers and for Wholesail
Partner closely with Sales, Product and Onboarding teams to advise on customer priorities and drive long-term value
Operate in an intellectually rigorous environment where new ideas and contributions are encouraged
Wholesail is building the financial network for wholesale trade, automating payments, credit, and reconciliation workflows. They are a small, fast-moving team solving hard problems at the intersection of fintech, accounting, and enterprise software.
Manage a portfolio of school and district accounts, ensuring strong communication and a high-quality partner experience.
Drive retention and renewals by identifying risks early and implementing action plans.
Develop scalable Customer Success playbooks, workflows, and reporting frameworks.
Braintrust Tutors partners with schools and districts to deliver high-impact K–8 academic intervention. They focus on exceptional instructional talent and strong operational execution to support student progress in complex, high-stakes school environments.
Ensure smooth customer account transition and deliver on commitments.
Build strong relationships with customers, driving renewals.
Encourage product usage and revenue growth from each account.
VERSANT is a leading force in news, sports and entertainment. They bring together powerhouse cable networks with dynamic digital and direct-to-consumer brands, delivering exceptional experiences across every screen and service.
Own Hirevue's customer enablement function, shaping how customers experience the platform.
Deliver training sessions and educational programs directly to customers.
Track adoption and engagement signals to proactively reach customers who need support.
Hirevue transforms hiring by connecting companies and candidates through video interviewing, assessments, and AI. As an industry leader, they've hosted over 70 million video interviews for 1200 customers globally, focusing on science-backed, ethical AI solutions.
Manage a portfolio of 25-40 mid-market accounts, focusing on retention, churn prevention, and growth opportunities.
Execute the full sales cycle for renewals, upsells, and value-added services within your portfolio.
Execute strategic nurture campaigns to enhance product adoption and accelerate time to value.
Xplor provides cloud-based technology solutions to small and medium-sized businesses, enabling them to manage their business operations. They focus on helping businesses get paid quickly and securely with their Xplor Pay platform. Xplor has a global network of talented colleagues.