Serving as the primary relationship owner for new customers in their first 12 months, driving rapid onboarding, activation, and early value realisation through the 90x90 success framework
Partnering with Account Executives, Customer Success Engineers, and Professional Services to remove barriers to adoption, run value-based touch points and business reviews, and build a clear roadmap for renewal and expansion.
Drive revenue growth by building and managing a healthy expansion pipeline, qualifying opportunities, and partnering with Account Executives to advance and close upsell and cross-sell deals.
Manage customer relationships during their first year, guiding them from onboarding to growth readiness.
Support the 90x90 success framework to drive license utilization, product adoption, and value realization.
Qualify expansion opportunities and lead commercial conversations for renewals and expansions.
GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Their mission is to enable everyone to contribute to and co-create the software that powers our world.
Manage APAC customers post-sale, leading their onboarding.
Define customer success metrics and drive product adoption.
Act as first-line support and manage customer health and renewals.
Jobgether is a platform that connects job seekers with employers using AI-powered matching. They aim to ensure applications are reviewed quickly and fairly, identifying top-fitting candidates for hiring companies.
Own and manage a portfolio of clients, acting as the primary relationship manager.
Drive account expansion through upselling, cross-selling, and renewals.
Work closely with the Founder’s Office on strategic initiatives, key accounts, and special projects.
Respond is in the Human Resources Services industry. They are looking for a driven and relationship-focused employee to join their growing team and work closely with the Founder’s Office.
Manage onboarding and implementation for customers, acting as the project manager.
Partner with customers to create and execute effective data and messaging strategies.
Serve as the customer’s first point of contact for support and troubleshooting.
Customer.io's platform is used by over 8,000 companies to send billions of messages daily. They power automated communication using real-time behavioral data and strive for an inclusive team culture.
Onboard high-value programs: You’ll provide onboarding sessions, manage timelines, remove blockers, and follow up with customers to ensure our new sales wins come to fruition.
Account management: You'll manage a portfolio of key customers to ensure they are successful. You'll hold recurring meetings, handle client requests, and monitor account health.
Expansion: You’ll strategically expand relationships with our existing customers. This consists of retaining spend, signing long-term agreements, and uncovering new programs.
Tremendous is a fast, free, flexible way to send bulk payouts to people in over 230 countries and regions. The company has 20,000+ companies as customers ranging from mom-and-pops to Google, MIT, and United Way and is fully remote.
Be a trusted advisor and advocate for customers, fostering long-term partnerships.
Manage the entire customer journey, setting and achieving Success Plans with customers.
Identify upselling and cross-selling opportunities, sharing customer feedback to improve processes.
Remote helps organizations navigate global employment compliantly and with ease, enabling businesses to recruit, pay, and manage international teams. Their team works asynchronously around the world and values talent, experience, and culture.
Accelerate revenue through consultations, articulating how clients achieve goals with Remote.
Be a trusted partner for complex opportunities, addressing customer business goals.
Identify and drive strategic initiatives to enhance Customer Success capabilities and impact revenue.
Remote is designed for modern organizations to navigate global employment compliantly and easily. They enable businesses of all sizes to recruit, pay, and manage international teams with a future-focused work culture.
Guide customers through onboarding, ensuring they have the resources to succeed.
Develop strong customer relationships, acting as their primary point of contact.
Monitor customer performance metrics and provide insights for improvement.
ApprovalMax is redefining how finance teams manage the Money Out cycle — from purchase orders and supplier bills to employee expense management. Trusted by 18,000+ businesses worldwide, their platform empowers companies to automate financial controls, ensure compliance, and scale efficiently.
Identify new buying centers within existing customer relationships.
Introduce customers to high-value solutions.
Convert curiosity into measurable revenue growth.
OpenSesame is transforming workforce development with an AI-powered marketplace of over 50,000 skill-building courses. They help organizations build skills and stay compliant through a high-quality content catalog and seamless LMS/LXP integrations.
Own and manage a portfolio of APAC customers throughout the post-sale lifecycle.
Lead customer onboarding, including planning, data readiness, enablement, and go-live support.
Drive product adoption while identifying upsell and expansion opportunities.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Drive expansion opportunities within existing accounts.
Collaborate closely with Client Success Managers to align on objectives.
Establish trusted advisor status with key customer stakeholders.
CCT helps more than 300 casinos worldwide to streamline workflows, simplify compliance, and improve profitability. They are a team of 120 (and growing!) headquartered in Tulsa, OK, with remote and WFH locations across North America with a customer oriented culture.
Work with customers to be a trusted advisor, delivering solutions that increase end-user satisfaction, Huntress solution adoption, and deliver exceptional quality service
Build and maintain strong relationships with multiple contacts within assigned customer organizations
Contribute to team goals around retention, expansion, and satisfaction
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses with enterprise-grade, fully owned, and managed cybersecurity products.
Manage the entire customer journey, fostering long-term partnerships.
Set and achieve Success Plans with your customers on a regular basis.
Deliver business reviews in partnership with our sales team.
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. The company makes it possible for businesses of all sizes to recruit, pay, and manage international teams. With core values at heart and a future-focused work culture, its team works asynchronously around the world.
Own a portfolio of Mid-Market and Enterprise customers, including high-value and complex accounts
Develop and execute strategic success plans aligned to customer goals, risk signals, and growth opportunities
Serve as a trusted advisor to executive and operational stakeholders within customer organizations
Fluxx's mission is to be the leading collaborative grantmaking platform in global communities, building technology that drives positive impact. They have a diverse and engaged community of 450+ Grantmakers who work with over 150,000 foundations, government agencies, and nonprofits worldwide.
Drive business efforts toward loyalty, renewals, expansion, and satisfaction.
Devise creative ways to help our customers succeed with Huntress through training, education, and empowerment.
Build and maintain strong relationships with multiple contacts within assigned customer organizations.
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do.
Own and grow a portfolio of key client relationships, focused on long-term value and expansion.
Build and maintain strong relationships with executive and senior stakeholders to support account growth.
Partner closely with cross-functional teams to shape clear positioning and sector-specific messaging.
Orennia provides an all-in-one platform for accurate data, predictive analytics and actionable insights across the energy transition. They drive faster capital allocation decisions and help their clients maximize returns across the solar, wind, storage, power, RNG, CCUS, clean fuels and hydrogen sectors.
Manage Enterprise customer relationships with high-value customers.
Become a Dovetail expert to onboard new customers successfully.
Drive renewals, retention, and track core customer metrics.
Dovetail is on a mission to improve the quality of everything with its AI-native customer intelligence platform. They help thousands of teams bring together customer insights and empower them to build better products, services, and experiences.
Close Incremental Business Opportunities: Identify and close expansion opportunities within Tier 1/Tier 2 Mid Market accounts.
Drive Value and Growth: Conduct virtual meetings, including enablement and product activation sessions and business reviews, to drive value and growth with customers.
Portfolio Ownership: Maintain a high level of organization and attention to detail, taking ownership of customer situations and seeing them through to resolution.
Apollo.io is the leading go-to-market solution for revenue teams. They provide sales and marketing teams with easy access to verified contact data along with tools to engage and convert these contacts in one unified platform, and have raised approximately $250 million to date and valued at $1.6 billion, employing over 500,000 across the globe.
Conduct QBRs and strategic reviews, aligning product usage with customer objectives and KPIs.
Proactively identify and address retention risks.
Infiterra's B2B SaaS platform helps IT Distributors and Managed Service Providers (MSPs) automate and grow their subscription business. With 100+ customers in 75 countries, it's recognized for innovation and global impact. They foster a collaborative and growth-oriented culture.
Lead the technical onboarding process for new customers.
Develop relationships with multiple levels of customer stakeholders.
Act as the voice of the customer within the organization.
Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains. They value customer obsession, intentional action, and trust.