Lead a team to drive customer growth, retention, and the adoption of online ordering, delivery, and marketing solutions.
Collaborate with the SVP of Customer Success and cross-functional teams to improve customer experience and lifetime value.
Utilize a customer-first and strategic approach to reduce churn, increase CLTV, and cultivate customer advocacy.
Owner is an AI-native system that helps local business owners, starting with restaurants, by replacing multiple tools with one unified platform for website, online ordering, CRM, and POS. The company has a team in the low hundreds, with top talent from companies like Shopify and Stripe, and operates as a remote-first, global organization.
Conduct a review of the onboarding playbook and implement a streamlined, automated version.
Manage, coach, and upskill a team of Onboarding Specialists.
Partner with Sales and Customer Success to ensure seamless handoffs and long-term health.
Steer provides a suite of software tools for automotive repair shops, combining various tools into one platform. They offer a CRM marketing suite with features like text messaging, email automation, and appointment reminders and have acquired AutoOps for scheduling software.
Advocate for restaurant owners so that they maintain ownership of their mobile app or online presence.
Coach and educate restaurant owners on the best practices for their online ordering setup, backed by statistics and rigorous SEO testing by our product team.
Work on projects and initiatives that improve our internal processes
Owner is an AI-native system local business owners use to succeed, starting with restaurants. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. The team is in the low hundreds and scaling even faster in 2026 to keep pace with its customer growth.
Own gross and net revenue retention across ChowNow's restaurant base.
Lead and develop a team of managers and individual contributors.
Design and deploy cross-sell and upsell plays mapped to ChowNow's product suite.
ChowNow is a leading player in off-premise restaurant technology. Their platform helps owners focus on serving great food by offering solutions across the entire digital dining experience, helping process $1B+ in gross food sales while saving their partners over $700M in third-party commission fees.
Ensure efficient processes and implement best practices.
Develop and execute project growth initiatives and lead a high-performing team.
Enhance systems to build, maintain, and grow client relationships.
Thrive is a digital marketing agency that supports growth for North American companies. They have built expertise across performance marketing, brand marketing, digital design, and data, managing over $5 billion USD in advertising spend.
Lead and develop the Key Account Management LATAM team, setting strategic goals and driving overall performance
Build and maintain strong relationships with key merchants, elevating the quality of every client interaction
Drive revenue growth by identifying new business opportunities and leveraging market and competitive insights
We are currently looking for a Remote Head of Key Account Management. In this pivotal role, you will lead the Key Account Management team for Latin America, empowering high-value partnerships and driving significant revenue growth.
Own the roadmap for the Growth pod from discovery to iteration, with accountability for outcomes.
Partner with Engineering to define integration architecture and data exchange standards for onboarding clients.
Work with Sales, Client Success, and Implementation teams to translate client needs into product solutions.
Foodsmart is a leading Foodcare platform delivering nutrition-driven healthcare. They combine clinical nutrition care, behavior change tools, and food benefits to improve member health outcomes while lowering healthcare costs. They value customer focus, urgency, teamwork, and have a passion for impacting access to healthy food.
Own the onboarding and early success of each customer.
Launch and monitor ads, website, and funnel performance.
Diagnose issues across the full funnel (ads, traffic, conversion, lead quality, customer behavior).
Wonderly is building the first end-to-end AI business platform for service businesses. With backing from YC and Sam Altman, a $500M+ valuation, and hundreds of thousands of users, they're well positioned to lead and are building for the majority of businesses in the economy.
Own the product roadmap across online ordering, restaurant marketing tools, and consumer insights.
Define and track the metrics that matter and use them to make and defend prioritization decisions.
Build and evolve the marketing tools restaurants use to reach their guests: email and SMS campaigns, automated re-engagement flows, promotions, and loyalty programs.
HungerRush provides integrated restaurant technology solutions. Menufy by HungerRush is a leading online ordering system supporting over 16,000 independently owned restaurants and small chains in more than 3,000 US cities, digitally enabling fast-growing brands of any size.
Responsible for providing stability within your team by supporting your direct manager through mentoring, training, and developing team members.
Apply expert-level strategic thinking to promote sustainable project growth, ensuring long-term success in performance marketing initiatives.
Making expert-level project contributions, autonomously leading projects of varying complexity to a high standard of quality, with a focus on testing and creative problem solving.
Thrive is a leading full-funnel digital marketing agency supporting growth for some of North America’s most ambitious companies. They've built deep expertise across performance marketing, brand marketing, digital design, and data and measurement, managing more than $5 billion USD in advertising spend over the past decade. Their culture values curiosity, accountability, and thoughtful problem-solving.
Own and execute a comprehensive territory plan that balances new business acquisition with renewal and expansion strategies.
Identify and engage new prospects through data-driven outreach, leveraging effective discovery skills to uncover needs and align solutions.
Maintain and grow relationships across multiple stakeholders within a district, ensuring smooth transitions when leadership changes.
Lexia Learning is an education essentials company helping millions of educators and students feel more universally valued each and every day. They value simplicity, certainty and making a difference for the future, with people committed to making the most of each moment.
Lead clients through the entire implementation process.
Ensure a smooth and efficient onboarding experience.
Work closely with clients and internal teams to drive successful outcomes.
Rundoo helps businesses streamline their operations. They are a fast-paced startup focused on building lasting customer relationships and growing quickly.
Own the full revenue engine, including pipeline generation, sales execution, client onboarding, service delivery quality, and customer retention.
Lead and manage a distributed global team across multiple time zones, ensuring clear KPIs and consistent performance accountability.
Drive MRR growth by coordinating sales efforts, optimizing conversion rates, and personally supporting high-value deal closures when required.
Jobgether uses an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly. They assist the recruitment team but do not replace human judgment.
Manage day-to-day operations across functional areas, ensuring seamless execution across the full client lifecycle.
Lead client implementation processes end-to-end, driving cross-functional accountability across teams to deliver on implementation milestones and SLAs.
Bring together perspectives across teams to present data to Papa’s Executive leadership team and drive decisions to serve our clients and prospects.
Papa is a company built on human connection that provides social support by pairing older adults and families with trained companions, resulting in less loneliness and better health. Founded in 2017 and headquartered in Miami, Papa is backed by Canaan, Tiger Global Management, and Comcast Ventures.
Lead and develop frontline agents through coaching and feedback.
Monitor performance against metrics, ensuring quality and accuracy.
Foster a culture of accountability and support within the team.
Owner is an AI-native system helping local business owners succeed, especially restaurants, by replacing multiple tools with one. With a team in the low hundreds, they consist of top talent from successful SMB software companies and are rapidly scaling to match customer growth.
Leads the global renewals organization responsible for driving customer retention and recurring revenue growth.
Owns the end-to-end renewal lifecycle and partners cross-functionally to ensure operational excellence.
Improves renewal predictability, reduces churn and risk, and drives expansion opportunities.
Conga aligns commercial operations so companies run as connected, smarter businesses. More than 10,000 customers worldwide, including over 50% of the Fortune 100, trust Conga when commercial complexity is high and global impact is on the line. The Conga Way forms the foundation of our vibrant culture.
Lead regional launch planning and execution to ensure successful market entry and product uptake.
Recruit, onboard, develop, and retain top-performing territory managers across the region.
Develop and maintain relationships with key healthcare providers and strategic accounts.
Mineralys Therapeutics is a clinical-stage biopharmaceutical company focused on developing medicines to target hypertension and related comorbidities. Mineralys is a fully remote company headquartered in Radnor, Pennsylvania, and it values collaboration, integrity, quality, trust, and urgency.
Drive growth by acquiring new restaurant partners in Hawaii, Utah, and New Mexico.
Act as a strategic advisor, educating restaurant operators on industry trends.
Manage the full sales lifecycle, from outreach to contract execution, using Salesforce.
OpenTable, part of Booking Holdings, Inc., is an industry leader helping restaurants thrive with technology. They have millions of diners, 60,000+ restaurant partners and 25+ years of experience, empowering restaurants to focus on their team, guests, and bottom line.
Lead the team in roadmapping and executing successful development of significant features and products.
Improve the pace of execution of the team through leadership and technical expertise.
Foster growth of team members and ensure strong engagement and motivation.
Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. It enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible. The team is ambitious, impact-driven, efficient; they believe humility, kindness, and compassion are essential to their success.
Own the full product journey across onboarding, activation, retention, and engagement to help customers discover value faster and return more often.
Build and drive an integrated growth roadmap by partnering with Lifecycle Marketing, PMM, Research, Data, and Engineering to define and execute a clear growth strategy.
Lead experimentation, identify friction points, and use data to make decisions that drive measurable improvements in activation, repeat usage, and engagement metrics.
Typeform is a refreshingly different form builder that helps over 150,000 businesses collect necessary data through forms, surveys, and quizzes designed for user enjoyment. They foster a one-team culture grounded in respect, transparency, and trust, while championing customer needs and striving for excellence as an equal-opportunity employer.