Support sales and marketing by requesting quotes, generating customer quotes, and managing Salesforce.com opportunities.
Maintain and grow regional business by liaising with customers, vendors, and internal teams, and analyze pipeline for accurate forecasting.
Assist the Marketing team with planning and coordinating regional events, including vendor sponsorship and venue arrangement.
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. The company has grown to over 1,300 employees and serves as a trusted advisor to more than 6,200 customers, with a culture that values collaboration and mentorship.
Provide timely and effective customer support across phone, email, chat, and social media.
Investigate and resolve product issues, including recalls, warranty, and returns.
Maintain accurate records and collaborate with the team to ensure high service standards.
Chefman designs and sells kitchen appliances and smart cooking products. The company fosters a collaborative team culture and is committed to high customer service standards.
Provide Tier 1 and 2 software support to clients via portal, email, phone, and chat.
Accurately document client issues and escalate to Engineering as needed.
Mentor new team members and support Level 1 agents with guidance.
Rithum is a commerce network that helps brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. More than 40,000 companies trust Rithum, representing over $50 billion in annual GMV, with a collaborative and inclusive culture.
Provide remote troubleshooting and support for audiovisual and video conferencing systems.
Manage service requests, coordinate technicians and vendors, and ensure timely resolution.
Deliver exceptional customer service while maintaining service contracts, records, and inventory.
New Era Technology provides end-to-end technology solutions to securely connect people, places, and information. With a global team of over 3,000 professionals, the company fosters a people-first, team-oriented culture focused on personal and professional development.
Handle phone, chat, and email inquiries from insurance agents, processing policy servicing and billing requests.
Create new and renewal insurance invoices, maintain documentation, and issue cancellation notices per state rules.
Resolve discrepancies, cross-train with teams, and contribute to process improvements in a remote setting.
The hiring company is an insurance services organization that provides sales operations and policy support to insurance agents. The culture emphasizes collaboration, accuracy, and service excellence in a remote environment.
Provide first-line support to customers via phone, email, and chat for cloud-based insurance technology.
Troubleshoot and document customer issues, escalating complex cases to appropriate internal teams.
Deliver professional, customer-focused service while managing multiple priorities in a fast-paced environment.
They provide cloud-based insurance technology and software solutions to their customers. They foster a people-focused culture emphasizing collaboration, inclusion, trust, and professional growth.
Act as the single point of contact for on-site and remote users for technical incidents and service requests.
Provide first-level support for PCs, hardware, software, and network issues, ensuring timely resolution.
Log and manage helpdesk tickets, monitor system alerts, and escalate issues to tier-2/3 teams as needed.
Skyrise is a company operating in the IT park in Cebu City, Philippines, providing support services. The company's size and culture are not specified, but they emphasize compliance, customer service, and internal collaboration.
Provide accurate admissions information and conduct virtual interviews with prospective students.
Manage outreach via phone, text, and email to schedule appointments and follow up.
Maintain detailed records in the CRM and collaborate with campus admissions teams.
This educational institution operates multiple campuses across the United States and focuses on student recruitment and enrollment. It maintains a remote, customer-focused team with a professional and collaborative culture.
Qualify leads via CRM and set quality appointments for field sales reps to achieve targets.
Support and sell at trade shows, school fittings, and continuing education events.
Manage open territories, make outbound calls, and provide customer consultations.
Orascoptic, part of Envista, supplies custom loupes and headlights to dental professionals. The company is part of a global family of over 30 dental brands with a culture focused on innovation, continuous improvement, and customer partnership.
Provide responsive affiliate support via email and phone, addressing client and reseller issues.
Implement technical setups for new partner connections and maintain existing reseller configurations.
Collaborate with internal teams to escalate issues and share customer insights for product enhancements.
Jobgether is a platform that uses AI to match candidates to job opportunities for partner companies. They focus on streamlining hiring processes and fostering a collaborative culture.
Build and maintain strong relationships with contractors and trade partners across designated regions.
Coordinate work orders, assign technicians, and follow up to ensure timely completion of home service requests.
Use CRM systems to track progress, maintain records, and escalate service issues as needed.
The company is a customer-focused organization dedicated to coordinating home services and improving the claims experience for homeowners. It fosters an inclusive, collaborative culture that values accountability, diverse perspectives, and professional growth.
Handle multiple data entry tasks concurrently while prioritizing workload to meet deadlines.
Support and maintain internal tools and systems to ensure smooth operations.
Validate and manage product-related data using Excel and retailer portals.
Our client is a national food and beverage sales management company providing broker, merchandising, and business intelligence services for innovative brands in the food and beverage space. As a fully remote organization, they support brands through strategic relationships and relentless execution in sales and distribution.
Support sales teams with daily tasks including promotions, new item setups, and database maintenance.
Manage customer requests and build relationships with manufacturer and retail customers.
Complete ad hoc projects, provide backup coverage, and ensure accuracy in submissions.
PRESENCE is a national natural products broker and service provider, part of PLTFRM, an industry-leading omnichannel commerce growth partner. PLTFRM has over 700 employees supporting 800+ brand partners in a collaborative, entrepreneurial culture.
You'll handle customer inquiries via phone, email, chat, text, and self-service channels.
You'll deliver accurate Tier 1 support, referrals, and escalation while documenting case details.
You'll meet quality and performance standards and complete cross-training across programs.
The hiring company is a partner organization that manages customer service operations for public-facing programs. Their culture emphasizes remote work, empathy, and professional development in a 24/7/365 environment.
Act as a key liaison between Territory Managers, patients, and internal teams to ensure seamless order processing.
Manage administrative tasks including order submissions, paperwork coordination, and patient communications.
Provide consistent follow-up on outstanding paperwork, schedule appointments, and maintain accurate records.
Enovis Corporation is a medical technology company dedicated to developing clinically differentiated solutions that improve patient outcomes in orthopedics. It is powered by a culture of continuous improvement, global talent, and innovation, with a focus on transforming workflows.
Triage client emails and voicemails, document interactions in Salesforce, and ensure follow-through.
Provide administrative support including migrating documents and maintaining records.
Respond using approved templates and escalate requests when necessary.
Honor Technology provides technology and services to empower older adults to live independently, including its consumer care brand Home Instead with over 100,000 Care Pros. The company is committed to compassionate care and setting a new standard for aging in place.
Serve as the first point of contact for customer inquiries across live chat, phone, email, and social media.
Resolve customer issues with empathy, clarity, and efficiency, escalating technical issues when appropriate.
Process orders, cancellations, returns, and manage shipping claims and delivery-related escalations.
Aviron transforms fitness through innovative game-based workout equipment, pioneering the future of fitness entertainment. Backed by Y-Combinator with $23.5M in funding, we are a growing, flat organization with friendly people that values merit and provides ample support.
Hunt prospects through inbound and outbound calls, emails, and relationship-building.
Communicate value propositions and secure sales appointments with new customers.
Document all activities in CRM and collaborate with Account Executives.
BrowserStack is a cloud-based software testing platform that helps over 50,000 customers, including Amazon and Microsoft, deliver quality software at speed. With over 1,200 employees and a remote-first culture, it values transparency, collaboration, and innovation.
Provide technical support to customers via phone, email, and chat.
Troubleshoot and resolve software issues related to the ICIMS platform.
Document and escalate complex problems to appropriate teams.
ICIMS is a talent acquisition technology company that provides cloud-based recruitment software solutions. They have a diverse workforce and are committed to creating an inclusive environment for all employees.
Assess client needs and teach insurance options remotely.
Handle administrative tasks including notes, appointments, and CRM hygiene.
Work from home with a qualified-interest pipeline and no cold calling.
Global Elite Empire Consultants provides insurance consulting services, helping clients assess needs and choose suitable options. The company fosters a performance-driven culture and values driven, trainable, and dependable individuals.