Provide empathetic, patient-centered support for billing and insurance questions.
Explain insurance concepts like deductibles, copays, and coinsurance to patients.
Act as a liaison between patients, providers, and internal teams to ensure a seamless experience.
Allara is a comprehensive women's health provider that specializes in expert, longitudinal care for hormonal, metabolic, and reproductive health. Trusted by over 60,000 women nationwide, Allara is one of the fastest-growing women's health platforms in the U.S.
You process patient payments and manage payment plans with accuracy and empathy.
You handle insurance verification, claims support, and billing education for patients.
You research account issues and resolve billing discrepancies while maintaining professionalism.
Privia provides healthcare billing and payment solutions, helping patients with insurance claims and financial responsibilities. They operate with a remote team and emphasize compassionate, compliant service.
Manage the complete revenue cycle for Wisconsin payors, including claim submission, denial resolution, and follow-up.
Investigate and resolve claim denials and payment discrepancies by collaborating with internal teams and payors.
Prepare weekly AR reports and support departmental KPIs to optimize reimbursement.
LEARN Behavioral is a national organization dedicated to nurturing children with autism and special needs through evidence-based applied behavior analysis. With 20 years of clinical insights, the company focuses on personalized treatment plans and is an Equal Opportunity Employer.
Respond to patient inquiries via chat, email, and internal messaging with clarity and professionalism.
Break down complex topics like billing, CPT codes, and device returns into simple, patient-friendly explanations.
Document all interactions clearly and accurately to ensure seamless handoffs and consistent support.
Salvo Health provides a new approach to chronic gut and metabolic conditions, using remote patient monitoring and interdisciplinary care. Backed by healthcare investors, the company fosters an inclusive culture and welcomes diverse candidates.
Manage patient accounts and collections for medical services.
Communicate with patients and insurance companies to resolve billing issues.
Determine collectability and assist with financial assistance programs.
Air Methods provides air medical transport and patient billing services. The company is a large employer with a focus on compliance and patient financial counseling.
Manage high-volume inbound communications across phone, email, chat, and SMS as the first point of contact for patients.
Schedule appointments and coordinate with GI Providers, Registered Dietitians, and Behavioral Health Providers.
Respond to billing and insurance questions, triage clinical inquiries, and de-escalate challenging interactions with empathy.
Oshi Health is a virtual digestive health practice transforming GI care by combining compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions. It is a remote-first, mission-driven high-growth startup with a focus on patient-centered care and team collaboration.
Respond to customer inquiries regarding RCM and billing software via email.
Triage tickets and escalate to appropriate teams.
Develop deep product knowledge to effectively support customers.
We revolutionize healthcare by delivering highly automated software to rehab therapy businesses. We are the fastest growing company in the therapy EMR space, with a team of talented individuals and a culture of smart work.
Take inbound calls from patients, providers, and members to assist with healthcare needs, insurance questions, and triage support.
Provide empathetic, patient-focused service in a remote environment, managing calls that may involve emergent situations.
Support members with insurance navigation, including changing primary care physicians, locating urgent care clinics, and obtaining prescription authorizations.
Carenet Health has pioneered healthcare consumer engagement for over 30 years, interacting with 1 in 3 Americans daily to deliver positive experiences and improve outcomes. We foster a culture of collaboration, creativity, and accountability, empowering growth through trust and opportunity.
Manage patient communication and care team coordination to ensure smooth clinical operations.
Support lab and medical records processes, including collecting records and managing prior authorizations.
Assist patients with program inquiries, scheduling, and billing questions.
Form Health is a national telemedicine weight loss clinic specializing in helping patients with obesity lead healthier lives. Founded in 2019, it is a venture-backed startup with an experienced clinical team dedicated to high standards of care and empathy.
Manage high-value medical claims, denials, and appeals to ensure accurate and timely reimbursement.
Analyze unpaid/underpaid claims, investigate billing errors, and communicate with insurance payors via portals, phone, and email.
Maintain detailed documentation, process updates, and collaborate with internal teams to resolve complex accounts receivable issues.
Our partner operates within the healthcare revenue cycle, ensuring accurate reimbursement for medical services. They are a collaborative team focused on improving financial outcomes and maintaining compliance with healthcare regulations.
Prepares and submits hospital, physician, and clinic claims to third-party insurance carriers electronically or by hard copy.
Follows up with insurance carriers on unpaid claims and secures needed medical documentation.
Processes rejections by correcting billing errors and resubmitting claims to insurance carriers.
TruBridge provides innovative solutions that support the financial and clinical sides of healthcare delivery, connecting providers, patients, and communities. They foster a remote team culture that encourages pushing boundaries and thinking differently.
Complete billing tasks daily and monitor assigned accounts to minimize write offs.
Submit clean claims to insurance companies electronically or by paper according to guidelines.
Research, correct, and resubmit rejected and denied claims, and prepare appeals.
Enhabit Home Health & Hospice provides home health and hospice services. It is a large corporate agency with a focus on employee growth and competitive benefits.
Handle incoming calls in a fast-paced call center environment, assisting members with benefits, eligibility, and claims inquiries.
Maintain composure and positivity while de-escalating challenging situations and managing relationships with members.
Apply standard operating procedures and recommend process improvements for a better member experience.
Blue Cross and Blue Shield of Minnesota is a nonprofit health insurance company committed to transforming healthcare. It is one of the most recognized healthcare brands in Minnesota with a large network of doctors and a culture based on collaboration and integrity.
Manage patient collections and financial arrangements via calls and account review.
Inform patients of coverage options including Government programs and Financial CARE.
Perform skip tracing and resolve accounts with uninsured or residual balances.
Air Methods provides air medical transport services. The company is an EEO/AA employer with a focus on patient billing and collections, and maintains a culture of compliance and compassion.
Ensure smooth claim submission and follow up on denials to maximize reimbursement.
Investigate and resolve billing discrepancies while training team members on processes.
Support patients with insurance inquiries and maintain accurate billing records.
We provide safe, discreet medication abortion treatment and have helped over 100,000 people access care. Our in-house clinical team of board-certified doctors and clinicians is committed to judgment-free virtual healthcare.
Responsible for initiating ERA and EFT setup with clearinghouses and payers.
Assist in vendor support for daily cash reconciliation and understand RCM Payment Posting Processing.
Maintain payer portal admin and employee registration; resolve unidentified payments.
Advantia Health provides unparalleled healthcare services to customers. The company employs highly qualified individuals and is an equal opportunity employer committed to diversity.
Answer inbound calls and make outbound calls to participants enrolled in the Condition Management Program.
Assist participants via email and online messaging, and accurately document all participant communications.
Work independently and in a team environment with strong customer service skills; no experience required as training is provided.
Cottingham and Butler's Health and Wellness division focuses on reducing medical costs while increasing employee engagement and productivity through onsite screenings, technology, and condition management programs. They value an open-door culture where team opinions are appreciated.
Review and verify insurance coverage, obtain authorizations, and create patient liability estimates while working closely with internal and external stakeholders.
Serve as a liaison between patients, providers, and insurance companies to ensure accurate financial services and resolve managed care issues.
Provide backup support and cross-coverage for the Centralized Managed Care & Price Estimates Department, including handling trauma admissions and third-party liability.
OHSU is Oregon's only public academic health center, providing patient care, leading groundbreaking research, and training the next generation of healthcare professionals. As Portland's largest employer, it offers a diverse and inclusive culture with opportunities for growth and advancement.
Manage and resolve claims rejections and denials, escalating trends as identified.
Verify patient eligibility and benefits, and coordinate with insurance payers.
Maintain compliance with HIPAA regulations and meet productivity standards.
Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care for addiction. They are a growing company with a dedicated team passionate about making judgment-free care accessible.