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• Lead a global team of IT specialists, fostering a culture of high performance.
• Oversee IT service delivery and support across international office locations and the remote workforce.
• Develop and execute the long-term technology roadmap for corporate IT, ensuring it scales with the company's growth.

Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers.

• Lead and scale internal technology operations for a fast-growing, remote-first organization.
• Ensure a secure, efficient, and reliable IT environment, managing internal systems, and driving technology strategy.
• Mentor a small IT team while actively participating in day-to-day operations, collaborating with cross-functional teams.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

Lead cross-functional IT projects and programs spanning infrastructure, enterprise applications, and operations. Develop and maintain PMO-standard project documentation, including charters, project plans, RAID logs, communication plans, and post-implementation reviews. Collaborate with IT leadership to define and implement best practices in project governance, prioritization, and portfolio management.

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency.

Lead technology support operations for a dynamic organization, ensuring seamless IT service delivery. Manage a team of technical support staff and oversee branch technology and software deployment. Collaborate cross-functionally to enhance operational efficiency and support system reliability.

This position is posted by Jobgether on behalf of a partner company; they use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly.

• Drive operational excellence, cross-functional alignment, and execution of high-impact initiatives.
• Act as a trusted advisor, thought partner, and operational backbone for the GVP and leadership team.
• Lead critical planning processes, drive strategic initiatives, and bridge communication gaps.

ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology. Their intelligent cloud-based platform connects people, systems, and processes, empowering organizations to work smarter, faster, and better; serving over 8,100 customers including 85% of the Fortune 500®.

• Own and evolve the internal IT strategy, including systems management, access control, cybersecurity, and hardware procurement.
• Lead cross-functional efforts to improve system performance, security, and employee experience across SaaS tools, devices, and cloud infrastructure.
• Identify and implement scalable technology solutions to support the global team as the company continues to grow.

Customer.io powers automated communication that people actually want to receive, helping teams send smarter messages using real-time behavioral data.

• Lead and scale a global helpdesk team delivering world-class employee support.
• Own the strategy and administration of core productivity tools (Microsoft 365, Google Workspace if applicable, Zoom, Slack, Okta/SSO, etc.).
• Partner closely with Security to enforce compliance, endpoint hygiene, access controls, and change management.

e.l.f. Beauty, Inc. is committed to clean, cruelty-free beauty. They have expanded to include e.l.f. Cosmetics, e.l.f. SKIN, Well People, Keys Soulcare, Naturium and rhode and have had 26 consecutive quarters of net sales growth.

• Produce new business with ServiceNow's largest existing accounts (Amazon).
• Oversee executive relationship management for assigned accounts.
• Lead virtual teams in supporting esteemed clients.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Develop and implement delivery strategies that align with organizational goals.
• Build a strong Global Delivery and Operations engine to enable growth and profitability.
• Drive initiatives related to service delivery efficiency and operational excellence.

Rackspace Technology is a multicloud solutions expert, combining expertise with leading technologies across applications, data, and security to deliver end-to-end solutions. Named a best place to work year after year, they attract and develop world-class talent.

Implement the global support strategy across outsourced centers and internal teams. Manage and develop the operations team to oversee daily performance and issue resolution. Govern vendor relationships, including contract compliance, SLA monitoring, and performance reviews.

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation.

• Serve as a deployable project leader across cross functional groups of technology.
• Oversee end-to-end project delivery from discovery through deployment, ensuring clear ownership, accountability, and cross-team alignment.
• Translate business and technical needs into structured project plans, specifications, and functional documentation.

Major League Soccer is dedicated to elevating the game and inspiring greatness. We value diversity and inclusion and believe that a diverse workforce enhances our ability to compete in the marketplace.

Responsible for managing the delivery of professional services to customers. Leads the Professional Services and Technical Account Management (TAM) teams. Implement service strategies, maintain operational standards, and optimize tools and methodologies.

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it.

• Responsible for building, maintaining, and scaling secure, reliable, and compliant IT and Cloud infrastructure.
• Lead cross-functional teams to optimize deployment velocity and enhance observability.
• Balance operational support with strategic initiatives and drive innovation in infrastructure practices.

This position is posted by Jobgether on behalf of a partner company.

• Lead and develop a team of Project Managers, ensuring strong project execution and clear communication.
• Build and refine standardized project delivery processes and workflows to drive consistency.
• Evaluate and optimize the use of systems like ServiceNow for project tracking and reporting.

Coretelligent, founded in 2006, provides managed IT solutions, specializing in cybersecurity and cloud services. They cater to industries like finance, life sciences, and technology, and have a presence across the U.S., emphasizing a culture that values its employees and offers career growth.

• Develop and execute Serco’s enterprise cloud and network strategy aligned with corporate growth, digital transformation, and sustainability objectives.
• Lead, mentor, and develop cross-functional teams of cloud engineers, network engineers, and system administrators, fostering a culture of continuous improvement and automation.
• Implement robust security measures and governance frameworks (zero-trust principles, NIST 800-171, and CMMC) to safeguard all infrastructure.

Serco Inc. is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation.

• Lead and enhance IT operations across global teams.
• Manage a distributed Tier 1 support team.
• Maintain enterprise-grade IT infrastructure.

Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements.

• Design and evolve infrastructure systems to ensure scalability, reliability, and cost efficiency.
• Lead and mentor a distributed infrastructure team, fostering a collaborative and inclusive culture.
• Oversee all cloud environments supporting MZLA’s products and business systems.

MZLA Technologies Corporation (MZLA) is a wholly owned, for-profit subsidiary of the Mozilla Foundation and home to Thunderbird. They are a small but growing team of 50+ people distributed across seven countries building an open-source email and productivity platform.

Design and implement end-to-end ServiceNow solutions across multiple platforms and modules. Collaborate with stakeholders to define the architectural vision and roadmap for ServiceNow implementations. Provide technical leadership and guidance to development teams.

Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services.

The Client Success Manager is responsible for overseeing a subset of SMB and mid-market clients. This role provides strategic and tactical guidance, while adhering to defined client engagement standards. Act as the Resultant expert – ensuring client technology roadmaps are built and followed.

Resultant is an outcomes-focused consulting firm helping clients make technology a strategic asset and use data to guide better decisions.

• Define and implement the roadmap for Core IT Business Applications, ensuring scalability, security, and alignment with business needs.
• Manage IT Business Application contracts like Microsoft Enterprise Agreement (EA), Microsoft Products and Services Agreement (MPSA), and Microsoft Customer Agreement (MCA).
• Partner with stakeholders to translate business requirements into technical solutions.

Bruker is a leading global manufacturer of analytical measurement systems for the life and material sciences.