Review loan files for tax transcript requirements and prepare files for QC audit.
Perform written and verbal reverifications per investor and agency guidelines.
Complete agency and investor reporting and maintain knowledge of QC policies.
New American Funding is a mortgage lending company that provides home loan services. It is a large organization with a focus on compliance and quality control, fostering a culture of accuracy and teamwork.
Apply advanced knowledge of Fannie Mae, Freddie Mac, FHA, and VA guidelines to rigorously test mortgage underwriting tools.
Review borrower documentation (income, assets, credit, collateral) and confirm correct application of underwriting rules.
Document test results, flag discrepancies, and recommend solutions to ensure compliance with agency and investor standards.
Ocrolus is an AI workflow and analytics platform for lenders, processing nearly one million credit applications monthly. The company is a remote-first, fast-growing team of builders and problem solvers, with over 400 customers and a culture grounded in empathy, curiosity, humility, and ownership.
Foster positive customer relationships through day to day interaction
Respond to high priority voice and email requests
Provide status updates on orders
Clear Capital provides valuation products for the real estate industry, aiming to exceed customer expectations. The company emphasizes a culture of integrity, kindness, and attention to detail, with programs to celebrate tenure and career development.
Review mortgage loan documentation and source data for accuracy and completeness before boarding.
Verify critical loan information and resolve discrepancies with origination, closing, and servicing teams.
Support regulatory compliance and maintain organized records of investigations and resolutions.
Our partner is a mortgage servicing company focused on accurate loan boarding and data integrity. It fosters a collaborative, team-oriented environment with a commitment to service excellence and member experience.
Prepare mortgage insurance claims on assigned agency or investor-acquired properties.
Complete reconciliation of all advances to be included in the claim.
Validate all necessary supporting documents needed for the claim.
LoanCare is a leading full-service mortgage loan subservicer serving banks and credit unions. Backed by Fortune 500 company Fidelity National Financial, they subservice over 1.8 million loans and have a seasoned team.
Resolves incoming customer inquiries and requests related to mortgage loans.
Reaches out to borrowers to resolve payment issues and documents interactions.
Processes payoff and verification of mortgage and works with other teams to identify at-risk borrowers.
Kiavi is one of the nation’s largest private lenders to residential real estate investors, using data and technology to provide faster access to capital. With over 500 employees, Kiavi has earned multiple awards including Forbes Fintech 50 and Fast Company’s Most Innovative Companies.
Customer-centric inbound and outbound communication that meets company quality standards
Investigation and verification of credit, employment, and financial information supporting mortgage underwriting
Management of incoming and pending supplement requests with attention to detail and turnaround time
Altisource drives innovation that powers the mortgage and real estate lifecycle. They foster an inclusive culture celebrating diverse voices and are committed to fair hiring.
Provide administrative and operational support to mortgage loan originators throughout the loan process.
Coordinate with processors, title companies, real estate agents, and customers to ensure deadlines are met.
Maintain organized loan files and verify completeness before forwarding to the processing team.
Our partner is a mortgage lending and financial services company. They offer a remote work environment with a collaborative culture and emphasize flexibility and growth.
Conduct regulatory compliance reviews of loan origination and servicing documentation.
Perform data trending analysis to identify systemic risks and prepare management reports.
Collaborate with cross-functional teams to strengthen internal controls and support regulatory readiness.
Zippy is a fintech company that specializes in home loans and insurance for manufactured home buyers. It is a remote-first team backed by institutional investors, offering competitive pay and excellent benefits.
Apply advanced underwriting knowledge to validate and improve automated mortgage lending products.
Review and analyze borrower documentation including W-2s, tax returns, and AUS findings.
Collaborate with Product and Sales teams to enhance underwriting logic and product features.
A fast-growing fintech company leveraging AI to improve mortgage lending. They emphasize empathy, curiosity, and ownership in a collaborative remote culture.
Fulfill ad-hoc data requests from Sales and internal teams using SQL, Databricks, Count, and spreadsheets.
Translate ambiguous business questions into clear analytical requirements and deliver accurate, actionable insights.
Investigate data discrepancies, resolve straightforward issues, and escalate complex problems with proper documentation.
The company specializes in data analytics and customer success solutions. They foster a remote-first, inclusive culture with a focus on autonomy and collaboration, and host company offsites twice a year.
Validate and analyze data from disparate systems using Excel, ensuring data integrity.
Communicate findings and troubleshoot technical issues with customers and internal teams.
Perform SQL data extraction and support SFTP automation for reporting needs.
Bluesight creates solutions to increase efficiency, safety, and visibility for health systems and pharmaceutical manufacturers. They are a high-growth healthcare IT company with over 3,000 customers and a startup vibe.
Manage and maintain all aspects of client and agency relationships, ensuring satisfaction and timely issue resolution.
Serve as main point of contact for client inquiries and provide monthly business reviews on trends and SLAs.
Utilize internal and external resources to stay current on industry changes and recommend process improvements.
LoanCare is a leading full-service mortgage loan subservicer serving banks, credit unions, and investors. Backed by Fidelity National Financial, a Fortune 500 company, we offer a culture built on integrity, innovation, and collaboration.
Provide technical and network problem resolution to end-users via phone and email, guiding them through step-by-step solutions.
Analyze application data and ensure accuracy with resolutions, using SQL and database querying skills.
Assist with IT questionnaires and assessments, collaborating with hospital IT and pharmacy teams to ensure software meets their standards.
Bluesight creates groundbreaking solutions that increase efficiency, safety, and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. They are a high growth healthcare information technology company with a start-up vibe and over 3,000 customers using their proven solutions.
Fulfill ad-hoc data requests from Sales using SQL, Databricks, and spreadsheets.
Investigate data discrepancies and resolve basic data issues independently.
Support routine data maintenance and identify recurring requests for self-service resources.
Kard is transforming customer loyalty with our rewards-as-a-service API platform. Backed by $30M from industry-leading investors, we are reshaping the future of customer engagement.
Lead quality assurance and monthly audits within the Underwriting department, mentoring the team and identifying process gaps.
Manage loss mitigation pipeline, review foreclosure sale date reports, and ensure all files with sale dates are addressed.
Handle escalated calls, written correspondence, and new hire training to uphold investor and client guidelines.
LoanCare is a leading national provider of full-service mortgage loan subservicing, supporting banks, credit unions, and homeowners. Backed by Fortune 500 company Fidelity National Financial, they subservice over 1.8 million loans and foster a culture of integrity, innovation, and collaboration.
Provide technical support and troubleshooting for brokerage customers using the Back Office product via email, phone, and chat.
Monitor and manage your own case workload and backlog, prioritizing and triaging as needed.
Work with peers to troubleshoot and resolve issues and share product knowledge.
Lone Wolf Technologies simplifies real estate transactions by providing a seamless digital lead-to-close experience for agents, brokers, and their clients. They are committed to supporting real estate professionals while building a diverse and inclusive workplace that celebrates individuality.
Verifies, compiles, and inputs application information for mortgage loans.
Recommends loan denials or restructures based on standards.
Submits loan files for underwriting approval and communicates with borrowers.
PRMG is a mortgage company that processes residential loans. They cultivate a family-like work environment with a casual, professional, team-oriented culture and value work-life balance.
Own and resolve complex L4 support escalations, performing root cause analysis and collaborating with Engineering.
Create and maintain technical documentation, support articles, and SOPs while analyzing ticket trends.
Engage with customers to troubleshoot issues, develop training sessions, and drive process improvements.
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.