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India

  • Maintain and support eDiscovery applications and infrastructure to ensure secure and reliable operations.
  • Troubleshoot complex technical issues, perform root cause analysis, and collaborate with internal teams and customers.
  • Monitor performance, implement upgrades, and create documentation to improve long-term platform reliability.

Relativity Windows Server Scripting Networking VMware

20 jobs similar to Senior Infrastructure Support Engineer

Jobs ranked by similarity.

US

  • Lead technical support initiatives and operational projects for advanced healthcare systems.
  • Perform advanced troubleshooting and diagnostic evaluations of hardware, software, and networking issues.
  • Mentor team members and collaborate with cross-functional teams to resolve technical escalations.

Our partner provides advanced healthcare technology solutions for clinical environments. They foster a collaborative, innovative work environment with cross-functional exposure and opportunities for professional growth.

$32–$43/hr
US

  • Maintain, support, and optimize enterprise applications, servers, and cloud infrastructure including AWS and Azure.
  • Diagnose and resolve infrastructure issues, manage backups, and automate tasks using PowerShell scripting.
  • Provide responsive technical support, maintain documentation, and collaborate with distributed teams to improve system reliability.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to ensure fair and efficient application reviews, and operate with a focus on innovation and professional growth.

$18,000–$21,600/yr
Global

  • Provide expert-level technical support and escalation services for complex IT infrastructure, including Windows Server, Azure, and virtualization platforms.
  • Design, implement, and optimize enterprise IT environments, ensuring standardized configurations and documentation.
  • Mentor junior engineers and collaborate with network and security teams to drive automation and long-term improvements.

Anovia (formerly Innovatia Technical Services) is an industry-leading technology outsourcing support provider with expertise in telecommunications. With over 200 professional experts globally, we focus on technical support, helpdesk, and multilingual services, fostering a culture of work/life balance and remote work.

$90,000–$110,000/yr
US Unlimited PTO

  • Provision and maintain cloud infrastructure including virtual servers, databases, and storage to support client environments.
  • Act as first responder for client issues via Salesforce and Azure DevOps, diagnosing and resolving cloud environment problems.
  • Build automations, monitor system health with SIEM and Datadog, and support security operations and compliance.

Softdocs is a leading enterprise SaaS company serving higher education, K12, and state/local government with its Etrieve ECM platform. With a 25-year history, we prioritize candor, collaboration, curiosity, grit, and inclusivity in a people-first culture with an average tenure over 5 years.

Slovakia

  • Perform and coordinate complex activities for IT service delivery and support infrastructure to meet KPIs.
  • Diagnose and resolve complex tickets related to Exchange, PowerShell, and Windows Server environments.
  • Propose and implement improvements, conduct root cause analysis, and manage change processes.

Deutsche Telekom System Solutions Slovakia is an ICT service provider and a subsidiary of Deutsche Telekom, focusing on innovative information and communication technology services. With over 3,900 employees in Slovakia, the company emphasizes work-life balance and employee well-being through a wide range of benefits.

US

  • Provide remote technical, applications, and system admin support for medical imaging systems, managing audits, operational applications, and billable projects.
  • Work with Sales and internal teams to pass profitable opportunities, assess hardware/software/network issues, and provide troubleshooting and guidance to Customer Support Engineers.
  • Maintain expert knowledge of medical imaging products, document solutions, and comply with regulatory and quality requirements.

FUJIFILM Healthcare Americas Corporation provides cutting-edge healthcare solutions including diagnostic imaging, endoscopic and surgical imaging, and in-vitro diagnostics. With over 70,000 employees globally and a dynamic, flexible environment, they are guided by the purpose of "giving our world more smiles."

$73,600–$125,100/yr
US

  • Leads and participates in IT infrastructure projects, including design, deployment, and maintenance of server systems, cloud services, and virtualization platforms.
  • Oversees deployment of IT infrastructure components such as Windows, Linux, and virtualized environments, implementing updates and upgrades for performance and security.
  • Develops backup and disaster recovery plans, scripts in PowerShell for automation, and implements IaC principles with tools like Terraform.

US Anesthesia Partners is a healthcare organization providing anesthesia services. The company has a large-scale IT infrastructure team and emphasizes a collaborative culture.

EMEA 4w PTO

  • Provide technical support and troubleshooting for AppXite customers, investigating and resolving platform-related issues.
  • Work with Microsoft Cloud technologies, documenting technical work and collaborating with internal teams to ensure high service quality.
  • Empower customers to self-solve and gain more value from Microsoft products, maintaining a proactive approach to satisfaction.

AppXite is a product software development company based in Riga, Latvia, providing an Ecosystem Marketplace & Subscription Billing Platform for distributors, sellers, and vendors. With years of experience in SaaS and partnerships with global vendors like Microsoft and IBM, the company fosters a collaborative, multicultural remote team focused on technical excellence and mutual support.

US

  • Assess hardware, software, and network issues on medical imaging systems via remote troubleshooting and diagnostics.
  • Provide advanced support and guidance to Customer Support Engineers and collaborate on complex technical issues.
  • Maintain expert knowledge of medical imaging products and ensure compliance with regulatory and quality requirements.

FUJIFILM Healthcare Americas Corporation provides cutting-edge healthcare solutions including diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, and in-vitro diagnostics, along with Non-Destructive Testing solutions. With over 70,000 employees globally, we are guided by our Group Purpose of 'giving our world more smiles' and foster a dynamic, flexible environment.

$70,000–$110,000/yr
US

  • Provide expert-level remote support for production and demo trading exchange environments to ensure system availability and stability.
  • Triage, troubleshoot, and drive resolution of production incidents, contributing to root cause analysis and post-incident reviews.
  • Assist with version upgrades, deployments, and release validation in coordination with Development and QA teams.

Crypto.com is the world's fastest growing global cryptocurrency platform, founded in 2016. It serves over 150 million customers and is committed to accelerating cryptocurrency adoption through innovation.

$87,000–$94,000/yr
US

  • Provide support and maintenance of the network environment, servers, and virtual machines.
  • Monitor infrastructure, respond to issues, and implement process improvements.
  • Participate in technology projects, create documentation, and escalate complex issues.

LSAC advances law and justice by promoting access, equity, and fairness in law school admission and supporting the prelaw to practice journey. They are a mission-driven organization that values continuous improvement and collaboration.

Canada

  • Support onboarding, adoption, and ongoing success for a portfolio of customer accounts.
  • Proactively engage with customers to improve retention, satisfaction, and product usage.
  • Collaborate with internal teams to resolve customer needs and influence product improvements.

The company offers innovative technology solutions to help customers maximize value. It is a remote-first organization with a culture focused on employee well-being and growth.

US

  • Administer RelativityOne environments including user access, workspace configuration, and system monitoring.
  • Support data processing, analytics, review workflows, and production activities.
  • Ensure compliance with federal security, data handling, and chain-of-custody requirements.

IntelliDyne, LLC provides quality mission-aligned IT services to government organizations. They have earned the designation of a Top Workplace by offering an inclusive environment where employees have a voice and are challenged to innovate for national, state, and local clients.

$90,000–$105,000/yr
US Unlimited PTO

  • Investigate, diagnose, and resolve intricate technical issues related to API integrations, databases, servers, and network technologies.
  • Serve as the primary technical point of contact for customer inquiries, providing clear communication via email and support portal.
  • Create and maintain comprehensive documentation, FAQs, and knowledge base articles to empower both customers and internal teams.

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Born from Stanford AI Lab, the company has raised over $270 million from leading investors and is led by AI experts from Google.

$17,277–$17,277/yr
India 6w PTO

  • Provide high-quality technical assistance to customers via email and other support channels, troubleshooting issues and resolving inquiries.
  • Investigate and reproduce reported problems, escalating complex cases to senior team members or developers.
  • Create and maintain customer-facing help articles, internal documentation, and standard support responses.

This partner company operates a technology-driven SaaS platform, combining technical problem-solving with customer support. They have a global support team and focus on email technologies and privacy-focused practices.

India

  • Support and enhance enterprise-level Citrix and Azure VDI platforms across multiple regions.
  • Collaborate with global teams to ensure operational excellence, security compliance, and platform stability.
  • Drive automation and continuous service improvement through scripting and monitoring initiatives.

Our partner is a global technology company delivering secure, reliable, and scalable virtual workspace solutions. They operate in a large-scale international environment with a focus on operational excellence and continuous improvement.

Global 3w PTO

  • Perform remote client standards and alignment reviews to ensure compliance with company standards.
  • Maintain and update client standards templates as technology or client environments change.
  • Develop and maintain technical knowledge of assigned clients' environments and infrastructure.

Intelligent Technical Solutions is an IT services company that provides managed IT support and solutions. The company emphasizes continuous learning, client relationships, and technical excellence, fostering a culture of improvement and teamwork.

$105,000–$145,000/yr
US

  • Assist with software development using Python and JavaScript to design and build scalable back-end web services and APIs for legal and intellectual property stakeholders.
  • Manage and troubleshoot production systems, refactor existing applications, and implement robust software design patterns to improve business processes.
  • Integrate with third-party APIs and manage distributed systems in a production environment, collaborating with other engineers and analysts.

NBCUniversal is a leading media and entertainment company, creating and distributing content across film, television, and streaming, as well as operating theme parks. As a subsidiary of Comcast, it champions an inclusive culture and strives to develop a talented workforce.

Ireland

  • Act as the primary technical point of contact for external partners and internal teams, managing support requests through ticketing systems.
  • Investigate, diagnose, and resolve technical issues related to software behavior, platform integrations, and configurations.
  • Collaborate with engineering, QA, and product teams to resolve complex challenges and improve platform performance.

Our partner is a technology company that provides digital experiences for partners and end users. They have a collaborative support team focused on continuous learning and improvement.

India

  • Provide high-quality technical support to customers by diagnosing and resolving complex application issues.
  • Perform root cause analysis and collaborate with engineering teams to ensure timely resolution.
  • Create and maintain technical documentation and knowledge base articles following best practices.

This company provides innovative software solutions and seeks a Customer Support Engineer to deliver advanced technical support. They foster a collaborative global environment with experienced and motivated teams.