Coordinate and manage the daily operations of the Collections and SPOC Department.
Develop and implement monthly collection strategy in compliance with investor, insurer, client, and LoanCare guidelines.
Manage, coach, counsel and develop assigned staff, ensuring adequate staffing and training.
LoanCare simplifies the complex with empathy and insight, constantly innovating in the mortgage services industry. Backed by Fidelity National Financial, they offer a career foundation built on integrity, innovation, and collaboration, servicing over 1.8 million loans across 50 states.
Monitors residential mortgage loans in the foreclosure process to minimize potential losses.
Coordinates with attorney firms to maintain and execute applicable documents.
Evaluates account and filing characteristics against legal precedents.
iCIMS is a software company offering a recruiting platform that enables companies to manage their talent acquisition lifecycle. They aim to connect organizations with the right talent.
Manage delinquent real estate loan accounts, overdrawn share accounts, repossessions, asset recovery and bankruptcies.
Recommend loss mitigation strategies by evaluating risk and recommending appropriate recovery actions.
Support legal recovery efforts by working with attorneys and third-party vendors for bankruptcies, foreclosures, and repossessions.
STCU is a top-performing credit union, recognized as one of Fortune Magazine’s Great Places to Work. They value employees who are service-oriented, lifelong learners, hard-working, fun-loving, and eager to make a difference in members’ lives, fostering a culture rooted in joyfulness, generosity, belonging, goodness, and striving.
Maintain and manage loans in loss mitigation as part of the SPOC team.
Answer inbound calls and return voicemail and handle escalations.
Negotiate payment arrangements and explain Loss Mitigation options.
LoanCare is a leading full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and homeowners. Backed by Fidelity National Financial (NYSE: FNF), they offer a career foundation built on integrity, innovation, and collaboration.
Manages incoming payments and tracks them in the system to maintain accurate bookkeeping records.
Maintains a thorough understanding of property management financial processes and adheres to industry regulations.
Prepares reports on accounts receivable status, aging reports, and cash receipts.
Avanath is a top property management company providing affordable housing. They are committed to creating an unforgettable experience as a great place to live, work and be.
Supervises daily operation of the Collection unit, ensuring compliance with policies and regulations.
Performs collection activity on accounts when subordinates have difficulty collecting.
Reviews the department’s collection activity, identifying trends and assessing unit effectiveness.
LoanCare is a leading full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and homeowners. Backed by Fidelity National Financial (NYSE: FNF), they offer a career foundation built on integrity and collaboration.
Monitor property management operations for compliance.
Maintain communication with staff for program compliance.
Maximize income by monitoring contracts and compliance.
Pennrose is a company focused on property management operations, ensuring compliance with site-specific covenants. They foster open communication with staff to meet program requirements continuously.
Respond to skilled maintenance and repair requests promptly and professionally.
Purchase maintenance supplies and perform preventive maintenance and repairs.
Manage budgets and oversee maintenance for properties.
Lessen is a tech-enabled property service provider, transforming how commercial and residential real estate services are delivered and managed at scale. They leverage a network of over 30,000 vetted vendors, serving clients with over 1 million properties and completing over 3.5 million work orders annually.
Manage re-qualification of existing residents to ensure continued occupancy.
Assist in qualifying prospective residents.
Conduct interviews, process documentation, and coordinate with various vendors and agencies.
Avanath is a property management company focused on providing affordable housing. They are committed to creating a great experience for residents and employees by cultivating the American Dream.
Perform routine loan servicing tasks in alignment with established procedures, standards, and regulatory requirements.
Respond to inquiries from internal partners by providing information, clarifying servicing actions, or routing issues appropriately.
Process servicing updates, account changes, or documentation to ensure accuracy and timeliness.
Sekisui House U.S. is a global leader in homebuilding, with brands including SHAWOOD, Richmond American Homes, and Woodside Homes. The company has built over 2.6 million new homes and promotes a culture of professionalism, teamwork, health & wellness and work-life balance.
Supervise daily operation of the SPOC unit, ensuring compliance with policies/procedures.
Supervise, coach, counsel and develop assigned staff.
Handle escalated borrower calls, which may include conflict resolution.
LoanCare simplifies the complex with empathy and insight, innovating as a top provider in the mortgage services industry. It is backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company.
Serve as first point of contact to clients, answering questions and providing guidance on affordable housing compliance.
Review applicant/resident files electronically to ensure adherence to federal and state program regulations.
Provide thorough written communication to relay file deficiencies and convey understanding of comments and questions.
RealPage provides software and data analytics to the real estate industry. They are committed to creating an inclusive environment for all employees and offer professional development opportunities.
Perform title research utilizing multiple primary and secondary data sources
Track and manage the supporting documents for real estate actions
Develop project schedules and timelines
LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed. They bring commercial-grade platforms and mission-ready AI to federal agencies. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors.
Search and examine complex title orders to determine condition of title.
Clearly explain chain of title, exceptions, and requirements to customers and managers.
Prepare accurate, thorough, and compliant title reports following Company policies.
TitleWave Real Estate Solutions, a division of Fidelity National Financial (FNF), delivers accurate, professional title reports. We are looking for people to join our team.
Investigate and resolve Homeowners claims with minor to moderate complexity efficiently.
Use imagery and video tech to collaborate with vendors/insureds, identifying damage and writing virtual estimates.
Communicate effectively with insureds/representatives to resolve issues and ensure satisfaction, adhering to requirements.
Mercury has been helping people reduce risk and overcome unexpected events for over 60 years. They are one team and embrace diverse perspectives to serve customers, offering growth and fun while working together to achieve great things.
Work on facilities and real estate problems from real-world business scenarios.
Utilize proprietary software to provide accurate input and labels to deliver high-quality data.
Collaborate with technical staff to improve the design of efficient annotation tools.
xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence operating with a flat organizational structure.
Manages a portfolio of loans in default and implements loss mitigation strategies.
Analyzes work-out options based on financial impact for delinquent loans.
Sets clear expectations with borrowers and other involved parties about loan status.
Kiavi is a private lender to residential real estate investors, using data & technology to offer a simpler, more reliable, and faster way to access capital. They have a team of over 500 employees and have won awards over the years including Forbes Fintech 50 and Fast Company’s Most Innovative Companies.