Act as the first point of contact for customers via email, chat, and phone.
Keep the call queue and video waiting room organized, and schedule appointments.
Learn CRM tools, spreadsheets, and product knowledge to support customer needs.
HighLevel is a cloud-based all-in-one white-label marketing and sales platform that empowers agencies and businesses to grow. With over 2,000 team members across 15+ countries, it operates as a global remote-first community focused on creativity, collaboration, and impact.
Respond to incoming calls, texts, emails, and online inquiries while scheduling estimate appointments.
Maintain accurate lead, customer, and job information in DripJobs CRM and coordinate paperwork.
Follow up consistently with leads, monitor open tasks, and help improve workflows and SOPs.
20four7VA is a virtual assistant agency that connects independent contractors with clients worldwide. They provide a supportive community, free training, and constant guidance to their contractors.
Assist with coordination of event-related scheduling and reservation requests.
Communicate with clients to confirm details, timelines, and updates.
Maintain accurate records, calendars, and coordination documentation.
They are a coordination-focused services company supporting clients with event-related planning, scheduling, and reservation logistics. They emphasize organization, communication, and a high-quality client experience, offering a remote and structured work environment.
Serve as a trusted point of contact for clients across phone, email, SMS, HubSpot, webinars, and in-person events, owning customer questions and issues from initial contact through resolution.
Lead client onboarding experiences one-on-one and through live virtual webinars, confidently engaging and presenting to groups of clients while guiding them through the coaching programs.
Conduct proactive outbound outreach for onboarding, engagement, event attendance, account maintenance, and other customer experience initiatives.
Our client is a fast-growing coaching and personal development company founded in 2016, helping entrepreneurs and individuals achieve their full potential. The company has been ranked in the top 100 on the Inc. 500 list and hosts major live events.
Coordinate client schedules, reservations, and service details remotely.
Maintain accurate records and communicate professionally via email and phone.
Provide administrative and customer support while collaborating with internal teams.
Aisles & Abroad is a service-focused company that coordinates client experiences and appointments. They maintain a professional, inclusive, and collaborative remote team with structured onboarding and training.
Coordinate client booking requests, schedules, and reservation details.
Communicate with clients to gather preferences and provide timely updates.
Maintain organized records of client interactions and bookings for accuracy.
Deidre provides customer service booking coordination for clients, managing scheduling and reservation needs. They offer a supportive and collaborative remote work environment with opportunities for growth.
Turn every customer message into clear, owned, and due-dated work using an internal scoping process.
Reproduce data and metric issues, gather evidence, and resolve directly or hand Engineering a clean, actionable ticket.
Monitor account KPIs, product usage, and trends to identify low engagement, risks, and opportunities for proactive follow-up.
Kairon is the execution layer for healthcare, turning fragmented claims and clinical data into workflows for ACOs and health networks to capture shared savings. We are a seed-stage team of under 10, AI-native by construction, working with live customers managing real patient populations.
Manage day-to-day client operations and requests, serving as a responsive point of contact for routine questions.
Help execute Bridg's client engagement model, including onboarding tasks, status updates, and recurring client touchpoints.
Monitor client usage, prepare reporting and materials, and collaborate cross-functionally to resolve client issues.
PAR Technology is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants in more than 110 countries. Its Bridg division offers an enterprise identity resolution and data platform, with a collaborative 'Better Together' culture.
Engage with trial owners through primarily outbound calls and occasional inbound interactions.
Assist guests with booking reservations and purchasing package upgrades, enhancements, and travel protection plans.
Collect delinquent balances, ensure FDCPA compliance, and achieve performance metrics.
Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations. Recognized as a Best Company to Work For, we employ 9,000 Team Members and value creating a supportive, rewarding workplace.
Serve as the first point of contact for customer inquiries across live chat, phone, email, and social media.
Resolve customer issues with empathy, clarity, and efficiency, escalating technical issues when appropriate.
Process orders, cancellations, returns, and manage shipping claims and delivery-related escalations.
Aviron transforms fitness through innovative game-based workout equipment, pioneering the future of fitness entertainment. Backed by Y-Combinator with $23.5M in funding, we are a growing, flat organization with friendly people that values merit and provides ample support.
Own day-to-day relationships for a book of 120+ accounts, driving engagement and renewals.
Use data and dashboards to track health signals and forecast renewal outcomes.
Identify expansion opportunities and collaborate with Sales to grow customer value.
Netlify is the most popular platform for building, deploying, and scaling modern web applications, serving millions of developers and organizations. It is a Series D company with over $200M in funding, fully distributed, and focused on creating a collaborative and inclusive culture.
Handle inbound customer inquiries and provide timely assistance via Crisp, email, and Discord.
Monitor and moderate community channels including Facebook, Instagram, Discord, Reddit, and Telegram.
Troubleshoot product questions, handle Stripe billing disputes, and escalate complex issues to engineering teams.
VidRush is an AI-native video production platform that replaces an entire video team with coordinated AI agents. We are a growing team building a new way to create video, with strong traction from serious creators and media teams.
Conduct proactive outbound outreach to members via phone, text, and email.
Maintain accurate CRM records of member interactions and qualification statuses.
Follow structured scripts and processes while building rapport and encouraging member participation.
This company supports a large member community through personalized outreach and award qualification activities. It offers a fully remote, independent contractor opportunity with a supportive professional community.
Assist clients with coordinating travel arrangements for sporting events, including hotels, transportation, and packages.
Support event-related planning, scheduling, and itinerary coordination while communicating with clients on travel details.
Maintain organized records of bookings and provide follow-up support before and after travel or events.
Aisles & Abroad is a travel and events company specializing in sports travel coordination and event planning. They provide a supportive, collaborative team culture with structured onboarding and professional development opportunities.
Support program setup: send ticketing details to venues, verify presale/on-sale links, and keep source notes current.
100x Hospitality builds VIP packages, travel packages, and destination events for major touring artists, festivals, and live entertainment partners. The ticketing team is small and busy, with a director, manager, and coordinator working remotely.
Assist clients with selecting and booking hotel accommodations.
Provide accurate information on hotel options, amenities, pricing, and availability.
Respond to client inquiries via phone, email, and online platforms professionally.
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Our mission is to deliver exceptional customer service while helping clients create memorable travel experiences worldwide.
Coordinate bookings, reservations, and scheduling requests with accuracy and efficiency.
Gather client information, review details, and communicate confirmations and follow-ups.
Maintain organized records and support a smooth coordination process from start to finish.
Aisles & Abroad is a travel and hospitality company focused on coordinating booking and reservation services. They offer a flexible remote work environment with a supportive, collaborative team and opportunities for growth.
Manage day-to-day operations of a Tier 1 contact center supporting multiple clients via phone, email, and chat, ensuring service levels and customer satisfaction goals are met.
Translate strategic goals into tactical deliverables, coach and develop supervisory staff, and conduct calibration sessions to ensure consistency in customer interactions.
Oversee agent scheduling, de-escalate customer issues, monitor performance metrics, and build team morale through daily interaction and support.
Kobie is a loyalty solutions partner for top global brands, focused on building emotional connections with consumers. Named a Top Workplace in the USA, they foster a collaborative, growth-focused culture and support a diverse, inclusive team.
Manage inbound patient inquiries via phone, email, and web forms.
Provide program information, discuss insurance and finances, and route inquiries to appropriate departments.
Schedule patient screenings, resolve requests, and encourage families to move forward with admissions.
Equip is a virtual, evidence-based eating disorder treatment program providing dedicated care teams to patients. Founded in 2019, the fully virtual company is recognized for its passionate, diverse culture and has served thousands of patients.
Manage daily email correspondence with Design Studio customers, providing product guidance and pricing quotes.
Assist with various tasks to ensure a flawless customer experience, resolving issues promptly and kindly.
Be available for phone calls and flexible to work weekends, nights, and holiday hours as needed.
Artifact Uprising creates premium quality, customizable photo goods for digital photos. They are a tight-knit team recently named on Built In Colorado's 2025 Best Places to Work list.