Source Job

North America Europe

  • Own Network API use cases end-to-end, covering technical depth, competitive positioning, customer value, and the "why now" narrative.
  • Translate complex Network API capabilities into market narratives, ROI-focused messaging, and practical enablement materials.
  • Act as a trusted subject-matter expert in fraud prevention, identity, authentication, KYC, or location-based services.

Solutions Engineering Pre-sales KYC

20 jobs similar to Senior Use-Case Lead

Jobs ranked by similarity.

North America Unlimited PTO

  • Own Integration and Support engineering, managing a ~20-person org across three functions.
  • Build playbooks, onboarding, best practices, and SLAs to scale operations smoothly.
  • Coach technical leads and partner with Sales, Account Management, and POC teams to drive growth.

Sardine is the leading agentic risk platform for fighting financial crime, helping organizations stop fraud in real time and automate fraud and AML operations. It's a remote-first, fast-growing company that values extreme ownership, high growth orientation, and performance over hours worked.

EU UK Unlimited PTO

  • Manage client onboarding and end-to-end integrations for fraud and compliance products.
  • Translate technical requirements into scalable solutions, owning APIs, SDK docs, and support materials.
  • Collaborate with internal teams and clients to drive successful, timely deployments.

Sardine is the leading agentic risk platform for fighting financial crime, unifying data to stop fraud and automate AML operations. With hubs in multiple cities, Sardine is a remote-first company with a globally distributed team of self-motivated individuals.

US Unlimited PTO

  • Own the Sonar roadmap and build infrastructure layers for secure collaboration, identity, investigation, and distribution.
  • Translate regulatory constraints like 314(b), GLBA, and FCRA into product requirements, partnering with Legal and Engineering.
  • Work with fraud, AML, and investigations teams to define success metrics and drive member adoption.

Sardine is a leading agentic risk platform that helps organizations fight financial crime by stopping fraud in real time and automating fraud and AML operations. The company is a remote-first, fast-growing team that values performance over hours worked and hires self-motivated individuals with extreme ownership.

$143,500–$205,000/yr
US

  • Manage premium customer support relationships and drive deep product adoption for top-tier customers.
  • Partner with Field Sales, serve as trusted advisor for web and email security implementations, and manage escalations.
  • Deliver high-impact training, monitor customer environments, and translate insights into product requirements.

Zscaler accelerates digital transformation with the Zero Trust Exchange platform, a cloud security solution protecting thousands of customers from cyberattacks. The company is AI-native and values ownership, collaboration, and a challenge culture.

$126,500–$126,500/yr
Americas

  • Engage prospective customers early to understand their environment, challenges, and OT security objectives.
  • Deliver remote tailored product walkthroughs of the Dragos Platform to support early-stage pipeline.
  • Maintain demo content, data sets, and lab environments for the broader Solution Architecture team.

Dragos is a global leader in OT cybersecurity, combining technology, threat intelligence, and expert services. It is a remote-first, mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust.

EMEA

  • Own retention and churn for a book of enterprise and mid-market accounts, using data to spot risk early.
  • Act as a trusted advisor, translating technical results into business value like indexing, organic traffic, and AI visibility.
  • Partner with Product, Support, and Account Management to drive proactive retention and share customer feedback.

Prerender helps marketers build dynamic JavaScript websites while keeping them visible to search engines and AI platforms, serving over 100,000 sites. It's part of saas.group, a fully remote portfolio of 25 brands with nearly 380+ colleagues and a small, high-trust culture.

US

  • Translate Forward's automation capabilities (network queries, verification-as-code, CI/CD validation) into technical content, demos, and field enablement.
  • Partner with Product Management to shape automation features and evangelize customer workflows across NQE, APIs, and CI/CD.
  • Build labs and integrations to showcase value, while representing Forward at events and gathering market feedback.

Forward Networks builds the industry's first network digital twin, a mathematically accurate model of the production network, enabling autonomous networking and AI agents to predict change impact. Backed by top investors, with a team of curious, evidence-driven builders, they serve global leaders like Goldman Sachs, PayPal, and IBM.

UAE Unlimited PTO

  • Lead end-to-end implementation and integration for fraud and compliance products.
  • Translate client technical requirements into scalable solutions, owning API and SDK documentation.
  • Manage implementation projects, track timelines, mitigate risks, and drive deliverables.

Sardine is an agentic risk platform that helps organizations stop fraud, prevent AI-driven attacks, and automate AML operations. A remote-first company, Sardine values performance over hours worked and hires self-motivated individuals with high growth orientation.

North America

  • Partner with Sales to lead technical discovery, solution design, and customer validation.
  • Deliver compelling virtual and in-person technical demonstrations and proof-of-value engagements.
  • Translate technical capabilities into measurable business outcomes and serve as a trusted advisor.

ServiceNow is an AI platform that unifies AI, data, and workflows to help businesses operate smarter. The company serves 85% of the Fortune 500 and fosters an AI-native culture, emphasizing innovation and talent.

$150,000–$250,000/yr
US 20w maternity 16w paternity

  • Own onboarding and adoption for strategic customers, providing training and technical guidance.
  • Troubleshoot customer issues across the platform, assisting with configuration and integration.
  • Act as a trusted advisor, conducting QBRs and driving long-term success and expansion.

Tailscale makes secure networking effortless, enabling teams to safely connect people and devices anywhere. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

Global

  • Be the technical partner to Account Executives from first call to go-live.
  • Run integration workshops with customer engineering teams, pre and post-signing.
  • Bring customer feedback back to product and engineering to improve our docs.

Duna is redefining identity for the global economy, backed by investors like CapitalG and Index Ventures. We're a remote-first, fast-moving team of builders who value curiosity, authenticity, and kindness.

$100,000–$150,000/yr
US Unlimited PTO

  • Own the post-sale relationship for Rafio, from developing client agreements through onboarding to confident, independent daily use.
  • Scope, build, and troubleshoot integrations connecting Rafio to customers' existing systems and data, driving adoption and expansion.
  • Serve as the liaison between clients and the platform team, triaging requests, building scalable systems, and eventually leading the customer success team.

Raftelis is a management consulting firm helping local governments and utilities thrive through finance, assessment, communications, technology, executive recruitment, and strategic planning. The company has served more than 700 organizations in the past year, has a dozen-plus offices across the US, and is certified as a Great Place to Work with a culture focused on work-life balance and genuine care.

India Philippines

  • Act as primary escalation point for complex, multi-part customer issues.
  • Investigate integration, softphone, and platform issues while filtering what reaches Engineering.
  • Own escalations end-to-end and partner with Engineering and Implementation teams.

Frontier is a subsidiary of Fresh Prints that helps fast-growing companies build cross-functional teams abroad. Fresh Prints is a New York-based, fully remote 150-person company with most of its team based in India and the Philippines.

India

  • Provide advanced support for network and security incidents and service requests, including out-of-hours P1/P2 issues.
  • Lead implementation of change requests, maintenance, software upgrades, and hardware replacements.
  • Troubleshoot complex networking/security issues, manage ISP circuits, and collaborate with architects and clients.

Kerv Digital transforms complex challenges into seamless digital experiences using Power Platform, DevSecOps, Data, and Software Engineering. Part of Kerv Group with over 700 professionals, it has a collaborative, people-first culture certified as a Great Place to Work.

North America Europe Unlimited PTO

  • Build and lead Aduna's demand generation function, including content, enablement, partner incentives, and lead operations.
  • Align Sales, Marketing, Product, and CSP stakeholders around one ecosystem growth agenda.
  • Shape market narrative and own MDF/SPIF budgets, making Aduna the category leader in connectivity APIs.

Aduna unites mobile networks worldwide, fueling innovation and a new wave of API development. We are a start-up of scale with a culture of trust and simplicity.

Americas Unlimited PTO

  • Own the full-cycle sales motion from first conversation to signed contract across IDVs, eSignatures, and regulated industries.
  • Sell API-first identity verification directly and through resellers, focusing on recurring eID usage.
  • Partner with BDR and marketing on pipeline, forecast honestly, and represent the Americas voice internally.

Hopae is building a trusted digital identity platform that enables businesses to verify real people across borders through a single API. Backed by top global investors, the company operates across Seoul, Paris, Luxembourg, and San Francisco with a multicultural team of over 10 nationalities.

Americas

  • Lead adoption and implementation for platinum-level customers, ensuring value realization.
  • Build trusted relationships with technical stakeholders and act as customer advocate.
  • Stay current on integrations and serve as a subject matter expert.

ServiceNow is an AI platform that automates workflows for 85% of the Fortune 500. They have a collaborative, AI-driven culture focused on innovation and customer success.

$62,050–$102,200/yr
Canada

  • Serve as a hands-on technical resource for complex customer programs, turning requirements into production-ready solutions.
  • Build and troubleshoot integrations using REST APIs, HTTP, JSON, webhooks, and authentication.
  • Optimize AI-powered customer experiences and virtual-agent workflows by testing prompts and analyzing logs.

Remote-first technology company focused on AI-powered customer experiences, contact center technology, and enterprise deployments. Its culture is collaborative and inclusive, emphasizing innovation, creative problem solving, and customer relationships.

Global

  • Provide technical leadership within a KYC Due Diligence squad for a strategic CLM transformation.
  • Combine Java development with Fenergo/Fen-X expertise for KYC, screening, and risk-assessment solutions.
  • Define tech standards, review code, and guide developers while supporting AI-enabled transformation.

Talan is an international consulting group specializing in innovation and business transformation through technology. With over 7,200 consultants in 21 countries, we deliver future-ready solutions and foster a culture of empowerment and measurable results.

$100,000–$125,000/yr
US Unlimited PTO 26w maternity 13w paternity

  • Bridge business and technical requirements to shape solution designs and position the platform for prospects.
  • Support Account Executives as a pre-sales technical resource for SMB opportunities.
  • Deliver structured product demonstrations and document technical requirements.

impact.com is the world's leading commerce partnership marketing platform, enabling brands to manage partnerships across the customer journey. With over 5,000 global brands and 350,000 partnerships, the company emphasizes authentic relationships and performance-based growth.