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• Manage day‑to‑day client relationships and support issue resolution.
• Lead Client Business Reviews with Sales and highlight return on investment.
• Conduct periodic Workflow Assessments, including planning sessions and user shadowing.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. They operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments, with a team of 23,300 people across 32 countries.

• Support customers in adopting Maze effectively and building confidence in their research practice.
• Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis.
• Own the post-sale relationship and renewal strategy for an Mid-upper commercial book across emerging EMEA accounts.

Maze is a user research platform helping companies build the right products faster by making user insights available at the speed of product development. They are a Series B company with a global remote workforce, scaling fast across industries and backing from top-tier investors.

• Manage international market research projects through entire project lifecycle.
• Coordinate project kick-off meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities.
• Manage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution.

M3 is a Japanese global leader providing technological and research solutions to the healthcare industry. They operate in the US, Asia, and Europe with over 5.8 million physician members globally and was ranked in Forbes’ Global 2000 list in 2020.

• Develop the agenda and consultative strategy for high-impact client Strategy Consult (QBR) meetings.
• Build strong rapport and confidence with clients, becoming their trusted advisor on use of our products.
• Analyze and present results and data to clients during Strategy Consult meetings.

Rater8 is the healthcare industry’s leader in reputation management, helping medical practices establish pervasive online visibility. They are a rapidly growing healthtech innovator, serving over 25,000 providers at practices and hospitals of all sizes and specialties.

• Build strong, consultative relationships with employer clients.
• Manage enrollment marketing and campaign planning efforts.
• Prepare reporting and lead client meetings, ensuring client satisfaction.

They are focused on transforming mental health care through innovative solutions. The environment is collaborative, tight-knit, and culturally diverse.

• Serves as a key interface with external customers during the sales process.
• Administers and maintains the QS use of the Hubspot Customer Relationship Management (CRM) system.
• Documents, standardizes, and improves key sales operational processes.

Metrum Research Group partners with pharmaceutical and biotech companies to solve complex drug development challenges using advanced quantitative sciences, including pharmacometrics, modeling, and simulation. They are a collaborative, mission-driven team.

• Developing effective scientific communications strategies aligned to business objectives.
• Producing strategically aligned high-quality scientific content.
• Leading and motivating teams to deliver communications programmes.

Arc Bio Communications delivers global communications strategies for biopharmaceutical and biotechnology companies that add value and bring innovations to life. In 2024, it joined forces with IQVIA to expand global capabilities and influence.

• Build strong, consultative relationships with employer clients to become a trusted partner and advisor.
• Manage enrollment marketing and campaign planning efforts to generate awareness of our programs.
• Analyze, interpret, and present program engagement and outcome metrics to demonstrate value.

Big Health's mission is to help millions back to good mental health by providing fully digital, non-drug options for the most common mental health conditions. They've pioneered the first at-scale digital therapeutic business model in partnership with some of the most prominent global healthcare organizations.

• Act as a trusted partner to clients by proactively managing day-to-day communications, anticipating needs, and ensuring high-quality delivery.
• Guide the development of survey instruments that are methodologically sound and tightly aligned with business questions.
• Synthesize findings into clear, business-focused insights that drive strategic decisions.

NIQ is the world’s leading consumer intelligence company. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach and operations in 100+ markets, covering more than 90% of the world’s population.

• Deliver exceptional client satisfaction while supporting annual contract renewals.
• Ensure all contractual commitments are fulfilled.
• Act as primary relationship owner throughout client lifecycle.

Personify Health created a personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together. Their team empowers people to lead healthier lives through data-driven solutions that reduce costs while improving health outcomes.

• Manages client relationships to implement messaging solutions.
• Acts as a point of contact for client requests.
• Develops client presentations and participates in client presentations.

ConnectiveRx helps patients get on and stay on medications by providing patient support, access and adherence solutions, and data and analytics. The company strives to serve as a trusted partner, fostering a culture of innovation, collaboration, and dedication in the healthcare industry.

• Represent and champion the needs of life sciences clients and internal stakeholders across all technology initiatives.
• Conduct market intelligence to understand customer challenges, regulatory trends, and competitor strategies. Translate these into actionable product and service opportunities.
• Develop and own a 1-2 year technology strategy roadmap aligned with Life Sciences business goals, ensuring we remain ahead of market needs and competitors.

Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. They deliver multilingual content transformation services in translation, localization, and adaptation with a growing network of over 400,000 in-country linguistic resources.

• Lead the approach to proposal development or response to briefs, helping to brief and guide creative concepts in partnership with the creative team.
• Conduct and synthesize relevant research & insights to shape strategy recommendations, digesting and understanding clients' RFPs/ briefs.
• Partner with the Analytics team to develop hypotheses for content performance and ensure set-up and early measurement.

Collectively, part of the Brandtech Group, is a global leader in influencer marketing, combining strategy, creative, and technology. They partner with forward-thinking brands to build deeply integrated social activation strategies, and they are known for delivering creative and effective programs.

• Serve as the primary research advisor for enterprise-level employer partners.
• Lead end-to-end research projects independently, defining client needs and developing tailored survey instruments.
• Present research findings directly to senior and executive-level stakeholders with confidence and credibility.

Veris Insights aims to build an exceptional firm dedicated to improving the world of work. They partner with hundreds of Fortune 1000 companies, setting a new standard for research, analytics, and insights in university recruiting.

• Achieve annual sales and revenue targets through strategic partnerships within the clinical research and trial services space.
• Expand existing sponsor and CRO relationships by identifying new study opportunities, therapeutic areas, and geographic growth markets.
• Build and maintain strong client relationships with key decision-makers, including clinical operations and executive leadership.

M3 Wake Research is an integrated network of premier investigational sites meeting the clinical research needs of global biopharmaceutical, biotechnology, medical device, pharmaceutical and clinical research organizations. With close to 30 owned and managed research sites across the country, M3 Wake Research is one of the largest independent, multi-site clinical research companies in the US.

• Take handoff of new client relationships from the sales team after the initial deal closes
• Become the client’s primary point of contact and build deep, trust-based relationships with senior stakeholders (CHROs, Chief AI Officers, CLOs, VPs of L&D)
• Work with clients to understand their organizational challenges and translate them into well-scoped Correlation One engagements

Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries. As the largest training provider for Amazon Career Choice, and a growing partner to state governments building registered apprenticeship programs, Correlation One sits at the intersection of employer talent needs and scalable workforce training.

• Support product sales as a technical and domain expert of a client-facing sales team that pursues customers and prospects across multiple industry markets
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Develop client partner relationships

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

• Lead large, complex sales engagements across NIQ’s portfolio of measurement solutions for existing and new clients in the Beauty & Health vertical.
• Pioneer commercial strategies to renew, expand, and win new business; build and deepen senior-level client relationships; and ultimately close deals that deliver measurable impact.
• Join a high-performing, high-energy team that thrives in a fast-paced environment—eager to welcome a new leader who can build on momentum and deliver against lofty but attainable growth goals.

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach and operations in 100+ markets, covering more than 90% of the world’s population.

• Conduct qualitative research to synthesize insights from multiple sources.
• Map end-to-end pharmacy journeys and identify key patient experience moments.
• Analyze and diagnose root causes of pharmacy experience challenges.

Jobgether is a platform that helps connect job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and objectively.

• Design and execute research projects in support of our annual Brand Tracker and other marketing measurement efforts, from study design through delivery
• Apply quantitative research methods, including survey design and statistical analysis, to generate reliable, decision-ready insights
• Deliver clear, rigorous research reports with well-visualized data

Duolingo's mission is to develop the best education in the world and make it universally available. At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems.