The Project Manager is a member of our client services team and works closely with clients and internal teams to deploy RainFocus software in support of their event lifecycle.
This role plans and drives project implementation; identifies and manages project scope, goals and deliverables.
It defines tasks and required resources; and disentangles escalations to ensure achievement of project timelines and positive client outcomes.
Make clients wildly successful through ongoing delivery, support, and optimization of Softdocs Platform solutions
Serve as the primary day‑to‑day point of contact for Managed Services clients, ensuring clear communication around priorities, scope, timelines, and outcomes
Lead Managed Solutions Consultants and adjacent team members within a matrix‑based resource model to ensure consistent delivery and shared understanding of client commitments
Softdocs specializes in serving Higher Education and K12 institutions, as well as State and Local Government through Etrieve, an enterprise content management (ECM) platform. With a 25-year history, Softdocs is committed to promoting educational and governmental equity by eliminating inefficiencies.
Spearhead the client implementation process, including kick-off, workshops, configurations, integrations, adoption, and training.
Maintain consistent communication with leadership, project teams, and clients.
Lead the implementation lifecycle, fostering robust relationships with key HR Acuity clients and ensuring their organizational needs are met with excellence.
HR Acuity is the leading provider of employee relations case management and investigation software. They help organizations standardize how workplace issues are reported, documented, and investigated, building trusted, inclusive cultures where employees feel safe.
Be a Procurify product expert and the main point of contact for onboarding clients.
Build strong client relationships and project manage the implementation process.
Understand client business requirements and support technical configuration and workflows.
Procurify is an AI-enhanced procurement and AP automation platform for the mid-market, making it easy for organizations to take control of spend and save money. As a remote-first company, they are trusted by hundreds of companies around the world.
Manage complex mission driven projects for public sector clients.
Own the project scope, timeline, and budget.
Coordinate cross-functional teams to best serve Granicus customers.
Granicus provides technology that transforms the Govtech industry by connecting governments and constituents. With 5,500 federal, state, and local government agencies served and over 300 million citizen subscribers, they offer cloud-based solutions for government and resident interaction.
Create project plans/schedules per defined objectives and scope in the statement of work.
Serve as the primary point of escalation for all project-related issues.
Develop relationships with project teams and customers.
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, they empower IT executives and their organizations to achieve competitive advantage. Their culture embodies the spirit of a startup with the advantage of a scalable business.
Thoroughly understanding the customer’s business and technical needs
Acting as primary interface to client business units during all phases of the project
Identify scope, create project plan, manage, monitor and control multiple externally facing customer implementations of our software.
PointClickCare is a leading health tech company dedicated to helping providers deliver exceptional care. They are a founder-led and privately held organization that empowers its employees to innovate and shape the future of healthcare.
Coordinate internal initiatives and cross-functional teams.
Track and report on project progress and risks.
Implement process improvements for team efficiency.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead the planning, execution, and monitoring of Curio Science and medical communications projects.
Track project budgets, staff hours, expenses, and vendor invoices, ensuring accurate financial reconciliation and reporting.
Facilitate internal and vendor communication, schedule project calls, and escalate issues to ensure transparency and collaboration.
Jobgether is a platform that connects job seekers with partner companies. The company uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Independently manage the delivery of complex client implementations from kickoff through completion.
Lead cross-functional planning efforts, including requirements gathering, scope verification, dependency mapping, and milestone definition.
Serve as the primary execution and coordination point between clients, partners, and internal project teams.
Rithum is a leading commerce network which helps brands, suppliers, and retailers work together to deliver e-commerce experiences. They have over 40,000 companies as clients and focuses on optimizing consumer shopping journeys.
Own the successful execution of implementation projects.
Collaborate with customers to gather requirements and align on the solution design.
Serve as a product expert to customers and internal teams.
Radicle Health offers human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. They have a home for mission-driven products that support organizations in delivering essential services, where teams learn from each other and test ideas faster.
Support and coordinate projects related to technology and process solutions.
Apply project management practices to capture requirements and ensure clear communication.
Identify and implement continuous improvements to software systems and processes.
Care Access aims to improve the future of health for everyone. They operate research locations and mobile clinics globally, striving to bring health services to underserved communities.
Provide project management for enterprise customers, focusing on on-time delivery with high quality outcomes.
Establish relationships at all levels of the customer organization.
Triage customer escalations, diagnose issues, and develop contingency plans.
Tonkean is the world’s first totally customizable process experience platform, creating intelligent, personalized automations. They are focused on employee experience and democratizing access to innovative technologies.
Assisting in the development project plan, defining project scope, objectives, deliverables, and creating a detailed timeline.
Maintaining clear and open communication with team members, stakeholders, and clients to ensure everyone is informed and aligned with project goals
Working with a Product Manager to identify potential risks and developing strategies to mitigate or address them to minimize project disruptions.
GovCIO is passionate about transforming government IT. They deliver innovative IT services and solutions to improve how government agencies operate and serve citizens. They foster a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
Lead complex internal initiatives across AI, data, engineering, operations, and corporate enablement.
Oversee project planning, cross-functional coordination, risk and issue management, documentation, and communication with internal stakeholders.
Drive organizational improvement while thriving in a fast-paced environment and solving operational challenges by collaborating across cross-functional teams.
InductiveHealth is the market leader in software-as-a-service (SaaS) solutions to public health agencies, with a corporate mission to stop disease through technology. They have over 80 team members across the United States supporting state, tribal, local, and territorial public health agencies and federal agencies like the CDC, emphasizing teamwork and client outcomes.
Lead registration and configuration of end users and partners on DrFirst products.
Enhance customer experience and satisfaction through client surveys.
Independently manage multiple priorities, including customer setups and registrations.
DrFirst empowers providers and patients to achieve better health through intelligent medication management. They improve healthcare workflows and help patients start and stay on therapy with end-to-end solutions, serving over 420,000 prescribers, 71,000 pharmacies, and 2,000 hospitals.
Successfully manage multiple software implementation projects across a diverse customer base.
Collaborate with clients and internal teams to initiate and plan projects.
Act as the primary client contact throughout the delivery lifecycle.
NEC Software Solutions is part of the global tech giant NEC Corporation. We help governments, hospitals, housing providers, and local authorities speed up treatments for patients and respond to emergencies in the right way. They have 3,000+ employees.
Define program goals, frame workstreams, establish roles and facilitate to deliver efficiently.
Monitor progress, identify issues, and work cross-functionally to address them proactively.
Manage timelines, track progress, analyze results, and ensure objectives are achieved.
Versapay turns accounts receivable (AR) into a competitive advantage, removing friction and accelerating momentum for finance leaders. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.
Lead end to end project lifecycle, including planning, execution, monitoring, and delivery.
Build and manage project plans, timelines, milestones, dependencies, and resource requirements.
Communicate project updates, impacts, and decisions to stakeholders and executive leadership.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries and corporate headquarters in Dublin, Ireland.
Lead end to end implementation projects with clients, from sales handoff through user testing and post-go-live.
Become a Vesta product expert, understanding the nuances of how the product supports customer’s needs.
Collaborate with cross-functional teams to ensure the delivery of the right expectations and solutions for clients.
Vesta is rebuilding the mortgage LOS from the ground up with an AI-augmented platform, creating a fully automated mortgage lending process. They have raised $55M from top tier investors and value humility, empathy, self-awareness, and an orientation towards action in their team.
Lead multiple (12-15) concurrent engagements to implement Smartsheet across a variety of client industries and use cases.
Collaborate with customer stakeholders to drive timelines, manage scope, and change requests.
Design, demonstrate, and build Smartsheet solutions that fit within new & existing customer business needs
Smartsheet empowers teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. They are revolutionaries forging an industry and helping people get from idea to impact fast.