Submit a general interest application if no current openings match your background.
Include a cover letter sharing who you are as a human and the types of roles you're interested in.
Applications are reviewed regularly for future role fits.
Vizcom creates products grounded in strong technical principles with a focus on future-proof coding and small, efficient teams. They emphasize trust, accountability, and continuous learning, and are a remote-first company offering equity to US-based employees.
Respond to customer inquiries via email, chat, and phone.
Resolve customer issues accurately and professionally.
Document customer interactions and maintain accurate records.
The company provides a service platform and is seeking a Customer Support Specialist to deliver exceptional customer service. The company offers a supportive team environment with career growth opportunities and competitive benefits.
Drive Deal Momentum: Partner closely with the Enterprise Sales Executive across all phases of the sales cycle to accelerate deals and boost close rates.
Own Meeting Execution: Prepare tailored agendas, create materials for prospect calls, attend high-stakes meetings, and manage follow-up actions.
Conduct Account Research: Dive deep into market and account research to identify potential customers and gather key insights that personalize our outreach.
TrueML is a mission-driven financial software company that uses machine learning to improve customer experiences for distressed borrowers. The team includes inspired data scientists, financial experts, and customer experience fanatics building technology to serve people.
Answer member questions and assist with donor research and prospecting.
Support grant operations, donor cultivation, and stewardship.
Provide administrative support and help maintain the donor database.
Reproductive Freedom for All fights to protect and expand reproductive freedom, including access to abortion and contraception. The organization is powered by over 4 million members and values diversity, equity, inclusion, and justice in its work.
Support accounts as the operational point of contact between customers and internal service delivery teams.
Provide phone and email support to external customers by answering questions, resolving problems, and proactively educating customers.
Handle daily workflows to meet KPI and QA metrics; accurately document all work and customer interactions.
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide.
Determine and build custom clinical workflows using deep knowledge of the PerfectServe platform.
Engage with customers like Practice Managers and Providers to implement workflow designs and provide training.
Perform quality audits, manage account stages, and support go-lives both remotely and occasionally onsite.
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space, with a mission to accelerate speed to care. The company has 400+ employees, 30,000+ customers, and $100 million+ in annual revenue, fostering a collaborative culture that values innovation and customer delight.
Answer inbound calls and make outbound calls to participants enrolled in the Condition Management Program.
Assist participants via email and online messaging, and accurately document all participant communications.
Work independently and in a team environment with strong customer service skills; no experience required as training is provided.
Cottingham and Butler's Health and Wellness division focuses on reducing medical costs while increasing employee engagement and productivity through onsite screenings, technology, and condition management programs. They value an open-door culture where team opinions are appreciated.
Connect with customers via phone, email, chat, and social media to resolve their questions or concerns.
Calmly de-escalate issues and escalate interactions when necessary.
Track all call-related information for auditing and reporting purposes.
TP is a global digital business services company that delivers advanced, digitally powered business services to help brands streamline their business. With over 500,000 employees speaking 300+ languages, they foster an inclusive and diverse culture.
Serve as the main point of contact for TPA (external client) for new group implementations.
Gather and document TPA requirements including points of contact, due dates, account structures, and eligibility files.
Assist with project tasks, maintain project plans, and coordinate day-to-day tasks for implementation team members.
SmithRx is a Health-Tech company disrupting the pharmacy benefit management sector with a next-generation drug acquisition platform. With hundreds of thousands of members since 2016, the company has a mission-driven and collaborative culture.
Provide administrative and operations support to executives, managing complex calendars, travel, and expenses.
Coordinate internal and external communications, meeting materials, and project deliverables.
Plan company-wide events and support recruiting and onboarding efforts.
Honest Health is a healthcare company that partners with health systems, physician organizations, and payers to deliver innovative primary care solutions that elevate care and control costs. They are a startup with a collaborative culture focused on purpose, innovation, communities, and kindness.
Submit a general application to join our talent community for future opportunities.
We welcome candidates from diverse backgrounds including engineering, product, sales, marketing, and more.
Your application will be reviewed by our recruiting team and kept on file for future openings.
Buzz Solutions is a company passionate about solving complex, real-world problems using technology like software, machine learning, and AI. They are a growing, remote-first organization that values curious, adaptable, and collaborative individuals.
Provide administrative support to Client Operations Teams with structured tasks like processing questionnaires and updating records.
Follow documented processes and one-page guides to complete routine administrative tasks accurately.
Work remotely with flexible hours, escalating any uncertainties to a supervisor.
Healios is a digital healthcare company digitizing clinical pathways to provide neurodevelopmental and mental health services remotely. They value diversity and inclusion, aiming to bring great minds together to build accessible healthcare.
Use Salesforce.com to generate quotes, track opportunities, and process orders.
Promptly respond to internal and external inquiries, suggesting creative pricing solutions.
Serve as a liaison between customers, vendors, and GuidePoint sales executives to support new and renewal business.
GuidePoint Security provides trusted cybersecurity expertise, solutions, and services to help organizations minimize risk. Founded in 2011, the company has grown to over 1,200 employees and maintains a collaborative culture driven by core values.
Respond promptly to customer inquiries and serve as lead contact for accounts, documenting all interactions and resolutions.
Build rapport with accounts, patients, and Sales to resolve missing information and ensure turnaround times are met.
De-escalate customer behavior, maintain professionalism, and resolve escalated issues via telephone and electronic channels.
Natera is a global leader in cell-free DNA (cfDNA) testing dedicated to oncology, women's health, and organ health, aiming to make personalized genetic testing part of the standard of care. The team consists of highly dedicated professionals from world-class institutions who care deeply for their work and each other.
Respond to client inquiries via phone, email, chat, SMS, and ticketing systems in a supportive, professional manner.
Resolve non-technical issues using approved workflows and collaborate with other CSRs to handle complex cases.
Analyze borrower needs, guide them through program options, and accurately document all interactions.
PeopleJoy provides managed education benefits software for employers. The company has a diverse team united by a shared drive to help others and values progress over perfection in a supportive culture.
Provide end-user technical support for computer, application, system, device, access, and hardware issues remotely.
Troubleshoot, resolve, and escalate incidents and requests while documenting and tracking problems using applicable systems.
Perform root cause analysis, create knowledge base articles, and assist with new hire training to ensure excellent customer service.
Humana is a leading U.S. healthcare company providing insurance and healthcare services through our Humana insurance and CenterWell healthcare services. We are a large, publicly traded organization committed to a caring community and continuous improvement.
Partner with senior client service managers to support client accounts throughout implementation and ongoing service delivery.
Assist with project coordination, tracking timelines, deliverables, and client requirements.
Serve as a key point of contact between internal teams and client stakeholders to facilitate effective communication.
The company specializes in client service and support solutions for the healthcare sector. It offers a remote-first culture with a focus on collaboration, innovation, and professional growth.
Handle inbound calls and chat boxes from members regarding Sidecar Health’s products and services.
Provide excellent customer service in a timely manner while building rapport and maintaining positive relationships.
Handle issues and complaints, and maintain policies and standard operating procedures.
Sidecar Health is redefining health insurance with a mission to make excellent healthcare affordable and accessible for everyone. The team consists of passionate individuals from diverse backgrounds including tech leaders and healthcare professionals, all driven to fix a broken system.