Support implementation activities for new and renewing clients by coordinating onboarding timelines and documentation.
Collaborate cross-functionally with Implementation Managers and internal teams to ensure seamless handoffs.
Monitor key implementation metrics and service-level commitments to ensure quality and client satisfaction.
AffirmedRx is a pharmacy benefit management company focused on improving healthcare outcomes through clarity and integrity. They are committed to doing what's right and fostering a culture of trust and innovation.
Lead and drive client implementation projects from start to finish.
Partner with cross-functional teams to ensure client requirements are met.
Establish client relationships and communicate project status to stakeholders.
AffirmedRx is a pharmacy benefit management company on a mission to improve healthcare outcomes by bringing clarity and integrity. They are committed to transparency and clinical approaches, with a culture of trust and doing what's right.
The OccuNet Company is an innovative company striving to reduce the cost of healthcare. We are a passionate group of people that care about affordable access to healthcare without sacrificing experience, growing quickly with a tight-knit culture based on the 'outward mindset' philosophy emphasizing empathy and mutual respect.
Manage all aspects of PrivacyPro implementation projects, including kick-off, software configuration, go-live, and training.
Act as main point of contact for customers, owning communications via Zoom meetings, emails, and project documentation.
Liaise between customer IT groups and internal teams to facilitate technical configuration and provide feedback for product enhancements.
Bluesight creates groundbreaking solutions that increase efficiency, safety, and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. It is a high-growth healthcare information technology company with over 3,000 customers and a start-up culture built on innovation and teamwork.
Drive implementation and deployment of Higher Logic's private white-label community software for customers.
Serve as primary point of contact, managing multiple simultaneous implementations using standard project management methodology.
Provide user training, elicit feedback, and work cross-functionally to resolve issues and collect requirements.
Higher Logic has been the industry leader in building community and engagement solutions since 2007. We’re a thriving company made up of authentic people and unique perspectives.
Manage technical implementation projects for all Nextech products, including planning and coordinating within timelines and budget.
Collaborate with internal teams, third-party vendors, and client stakeholders to ensure successful project execution.
Monitor project progress, identify risks, and drive mitigation strategies to ensure client satisfaction and timely go-lives.
Nextech is a leader in specialty healthcare technology solutions. They are committed to hiring and retaining talent with competitive pay, generous bonuses, great healthcare, and a comprehensive wellness program.
Serve as main point of contact for all cross-functional communications during new customer implementations.
Lead technical launch operations, troubleshooting, and systems optimization for seamless client transitions.
Collaborate with teams like Sales, Customer Success, and Marketing to refine launch processes and ensure on-time launches.
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally. The company has delivered over 15 million sessions of mental health care and published more than 35 peer-reviewed studies.
Determine and build custom clinical workflows using deep knowledge of the PerfectServe platform.
Engage with customers like Practice Managers and Providers to implement workflow designs and provide training.
Perform quality audits, manage account stages, and support go-lives both remotely and occasionally onsite.
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space, with a mission to accelerate speed to care. The company has 400+ employees, 30,000+ customers, and $100 million+ in annual revenue, fostering a collaborative culture that values innovation and customer delight.
Manage communications with team members and assist Client Services team in developing new business initiatives and organic growth within accounts.
Coordinate pitch presentations, lead point of contact for assigned projects, and ensure project profitability and client deliverables.
Drive daily project activities, manage scope changes, facilitate medical-legal-regulatory review, and contribute to client proposals and budgets.
Precision AQ is a leading payer marketing agency that supports global pharmaceutical and life sciences clients in achieving commercial excellence. They are a growing agency with a team-driven environment, offering opportunities for external training, mentorship, and cross-functional projects.
Partner with and launch providers into the medical group, managing projects and training.
Lead coordination between practices and internal teams like Finance, IT, and Credentialing.
Manage multiple projects, establish aggressive timelines, and ensure successful implementation.
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups and health plans to optimize physician practices. They are led by top industry talent and physician leadership, focusing on scalable operations and cloud-based technology.
Answer inbound calls and make outbound calls to participants enrolled in the Condition Management Program.
Assist participants via email and online messaging, and accurately document all participant communications.
Work independently and in a team environment with strong customer service skills; no experience required as training is provided.
Cottingham and Butler's Health and Wellness division focuses on reducing medical costs while increasing employee engagement and productivity through onsite screenings, technology, and condition management programs. They value an open-door culture where team opinions are appreciated.
Coordinate implementation of programs for clients, acting as liaison between client and technical team for IVR program lifecycle.
Manage project scope, schedule, costs, and compile specifications while reviewing scripts for accuracy and effectiveness.
Analyze client reports, prepare billing documentation, and develop revenue projections to optimize performance.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology. We have a global workforce of 500,000 across 300 languages and prioritize inclusion, diversity, and employee well-being.
Provide administrative and operations support to executives, managing complex calendars, travel, and expenses.
Coordinate internal and external communications, meeting materials, and project deliverables.
Plan company-wide events and support recruiting and onboarding efforts.
Honest Health is a healthcare company that partners with health systems, physician organizations, and payers to deliver innovative primary care solutions that elevate care and control costs. They are a startup with a collaborative culture focused on purpose, innovation, communities, and kindness.
Use Salesforce.com to generate quotes, track opportunities, and process orders.
Promptly respond to internal and external inquiries, suggesting creative pricing solutions.
Serve as a liaison between customers, vendors, and GuidePoint sales executives to support new and renewal business.
GuidePoint Security provides trusted cybersecurity expertise, solutions, and services to help organizations minimize risk. Founded in 2011, the company has grown to over 1,200 employees and maintains a collaborative culture driven by core values.
Drive end-to-end implementation programs from requirements gathering through launch, coordinating with cross-functional teams.
Serve as the primary partner contact, building trust and maintaining strong communication throughout projects.
Manage project timelines, identify risks, and ensure successful delivery aligned with business goals.
They deliver technology solutions that improve how businesses launch and scale modern insurance experiences. The company is a rapidly scaling organization with a collaborative, remote-first culture and passionate teams.
Collaborate with business stakeholders to perform root cause analysis.
Develop job aids, playbook, and other program documentation.
SmithRx is a Health-Tech company disrupting the Pharmacy Benefit Management industry with a technology-driven platform. The venture-backed company has hundreds of thousands of members and fosters a collaborative, mission-driven culture.
Support day-to-day project activities including timelines, status reports, and project routing.
Collaborate with team members to maintain open communication and anticipate challenges.
Assist with budget tracking, reporting, and Workfront project setup.
Precision AQ is a healthcare and pharmaceutical agency that helps bring treatments to life through collaboration. We foster a culture of learning, growth, and teamwork, supporting employees with mentorship and training.
Partner with and launch providers into Privia Medical Group, providing project management, training, and support throughout implementation and go-live of physician practices on electronic medical record and practice management systems.
Set practices up for long-term success with cost savings and population health strategies, coordinating activity between the practice and other Privia teams.
Manage multiple projects at once, identify and assist with market-based and national projects to improve workflows and operations for care centers and internal teams.
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices and improve patient experiences. The company is led by top industry talent and exceptional physician leadership, focusing on scalable operations and cloud-based technology to reduce healthcare costs and improve outcomes.
Own end-to-end operational coordination for a portfolio of low-complexity school districts, managing referrals from intake through service initiation.
Serve as the primary operational contact, coordinating provider engagement, scheduling, and proactive communication with district partners and internal teams.
Monitor account health, resolve operational issues, and escalate risks to ensure timely service delivery and process improvement.
Presence is the leading provider of teletherapy solutions for children with diverse needs, connecting therapists to K-12 school districts nationwide. With a growing network of over 2,000 clinicians and more than 8 million teletherapy sessions delivered, they are a mission-driven, remote-first company with a collaborative and inclusive culture.
Provide detailed administrative support to executive leadership using systematic procedures.
Manage scheduling, calendar, travel logistics, and expense reconciliation for the team.
Collaborate cross-functionally with finance and other departments to ensure efficient operations.
Vibrant Emotional Health delivers high-quality mental health services and support through technology-enabled solutions and community wellness programs. The organization has been promoting emotional wellness for over 50 years and is an equal opportunity employer.