Source Job

US

  • Owns operational administration and service delivery for approved enterprise AI platforms.
  • Builds and runs intake, approval, and provisioning workflows for request-based access.
  • Establishes service-level measures and builds dashboards for leadership decision-making.

SaaS Administration IT Service Management Identity And Access Management

15 jobs similar to Artificial Intelligence Platform and Service Lead

Jobs ranked by similarity.

US

  • Serves as the primary engagement lead for AI-related requests, consultations, and pilot initiatives across the university.
  • Operates Emory's AI Concierge function to help faculty, researchers, healthcare teams, and administrative units implement high-value AI use cases.
  • Leads pilot planning, execution, and evaluation while coordinating with governance, security, and compliance stakeholders.

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. As a major academic institution, it values diversity, collaboration, and forward-thinking initiatives across its community.

US 4w PTO

  • Own the AI platform strategy, architecture, and operations for enterprise-wide AI capabilities.
  • Build reusable components, connectors, and deployment pipelines for AI agents and automations.
  • Establish governance, security, and reliability practices for AI in a regulated healthcare environment.

Matter Health delivers primary and preventive healthcare directly to older adults living in public housing communities. The company is rapidly expanding and fosters a mission-driven, people-centered culture.

$216,500–$318,500/yr
US Unlimited PTO

  • Lead the AI Platforms team, setting the roadmap for internal AI adoption and future product-facing AI capabilities.
  • Build and scale the shared AI platform including model access, agent runtime, MCP integrations, and cost controls.
  • Partner with engineering, security, and product teams to evolve the agentic development lifecycle and drive adoption.

Life360 is a family safety company whose mission is to keep people close to the ones they love, with location sharing, crash detection, and tracking devices. They serve over 102 million monthly active users and are a remote-first company with more than 500 employees, focused on becoming an AI-native organization.

US 4w PTO

  • Lead AI-powered support and automation operations in Member Services.
  • Oversee AI agent performance, governance, and continuous improvement.
  • Partner with Product, Engineering, and Operations to scale solutions.

Partner company in healthcare is advancing Member Services through AI-powered support and automation. It values innovation, accountability, and remote flexibility, with a focus on measurable operational outcomes.

US

  • Lead and mentor an AI-first team of internal tool developers, owning the roadmap for our support experience.
  • Serve as a hands-on technical leader, writing and reviewing code in Python, TypeScript/JavaScript, and Apex.
  • Own Zendesk platform and integrations with Salesforce and ServiceNow, using AI to automate ticket triage and resolution.

Wiz is a cloud and AI security platform that connects code, cloud, and runtime to help teams secure cloud and AI applications. Trusted by over 65% of the Fortune 100, we are one of the fastest-growing startups, powered by Google, with a culture that values world-class talent and creative freedom.

US

  • Build and operate shared AI infrastructure enabling secure access to foundation models.
  • Work on model gateways, cloud AI services, routing, observability, and governance.
  • Mentor and coach engineers, contributing to technical roadmaps and code reviews.

Aledade is a healthcare technology company that empowers independent primary care practices through value-based care. The company maintains a collaborative, mission-driven engineering culture focused on building scalable, reliable systems.

US

  • Own end-to-end Zendesk platform administration, governance, and continuous improvement.
  • Lead AI-enabled automation initiatives to streamline service delivery and improve efficiency.
  • Partner with stakeholders to optimize workflows, knowledge management, and user experience.

The Wisconsin Foundation and Alumni Association (WFAA) is the private fundraising and alumni relations organization for the University of Wisconsin-Madison. They foster a culture that is inspiring, creative, and respectful, offering competitive pay and an outstanding benefits program.

US Unlimited PTO

  • Own the vision for applied AI solutions across Reddit's business and technical functions.
  • Build AI applications, agents, and automations that solve real business problems.
  • Mentor engineers and set technical direction for AI-native workflows.

Reddit is a community of communities, hosting open and authentic conversations on the internet. With 100,000+ active communities and approximately 130 million daily active unique visitors, it is one of the internet's largest sources of information.

$180,000–$230,000/yr
US Unlimited PTO

  • Own the full lifecycle of internal technology, from endpoint provisioning to SaaS management and identity systems.
  • Drive secure AI adoption across workflows to improve efficiency and ROI.
  • Lead and develop an IT team while managing budgets, vendors, and employee technology support.

This partner company enables a global workforce through secure, efficient IT systems and AI-powered workflows. It is a remote-first organization with a collaborative culture focused on innovation and employee experience.

Global

  • Collaborate with Advisory Services peers to align on strategic outcomes for exceptional customer service.
  • Partner with customers to solve business challenges through Atlassian products, practices, and solutions.
  • Cultivate deep expertise in industry and solutions to support customer goals and outcomes.

Atlassian provides software products that help teams worldwide collaborate effectively. We are a distributed-first company with a global workforce, emphasizing trust, innovation, and teamwork.

North America

  • Lead technical direction for Facilities Management and Core Business Services, designing and deploying agentic AI solutions on the ServiceNow platform.
  • Partner with strategic customers to analyze needs, architect solutions, and drive adoption, ensuring measurable business outcomes.
  • Set solution architecture and deployment patterns, influence product strategy, and scale technical capability across the Customer Excellence Group.

ServiceNow is an AI platform company that brings together AI, data, and workflows to help businesses reinvent and work smarter. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent combine to free people from busywork.

$219,500–$369,000/yr
US

  • Own the Marketing AI roadmap from idea through pilot, production, and operational handoff.
  • Establish AI governance frameworks covering brand, legal, privacy, and responsible AI.
  • Build and lead a multidisciplinary team to scale AI across marketing workflows.

The hiring company is building a center-led AI and automation function within its US marketing organization. It operates with a distributed-work model focused on flexibility, trust, collaboration, and inclusivity.

$226,300–$262,800/yr
Canada Unlimited PTO 16w maternity 16w paternity

  • Partner with department leaders to identify and automate high-leverage business workflows end to end.
  • Deliver working AI systems with evaluation, monitoring, and adoption plans rather than prototypes.
  • Build shared patterns for model access, orchestration, and safety, and help the company become fluent in AI.

Honeycomb builds an observability platform that helps developers understand and debug complex systems, serving companies like Slack and HelloFresh. With 200+ employees and Series D funding, it's a fully distributed company that values trust, autonomy, and inclusiveness.

US 4w PTO

  • Lead migration from legacy ITSM to an AI-native platform, owning workflows, data, and integrations.
  • Design frictionless service and knowledge experiences from the employee's point of view.
  • Set AI agent guardrails and build a repeatable ESM onboarding model for non-IT teams.

Oura makes smart rings and an app that help people understand their readiness, activity, and sleep. The quickly growing health tech company is focused on living its values and supporting employees.

$125,000–$155,000/yr
Global Unlimited PTO

  • Build and run automations that reduce routine work across operations, communications, and research support.
  • Help researchers and operations staff use frontier AI models effectively through onboarding, coaching, and shared infrastructure.
  • Prioritize automation projects by expected value and maintain Epoch's portfolio of AI tools and integrations.

Epoch AI is a research institute investigating trends in machine learning and the economic consequences of AI. The team is small, mission-driven, and committed to building an inclusive, supportive community.