Own end-to-end ARI operations, including rate validation, parity defense, and inventory management to maintain supply health.
Lead connectivity strategy across PMS, CRS, GDS, and channel managers, surfacing integration options for Product and Engineering.
Drive Supply API integration programs from scoping to production, coordinating across teams to scale the supplier network.
Engine is transforming business travel into a seamless, personalized experience by combining corporate travel, a charge card, and spend management on one platform. Backed by Telescope Partners, Blackstone, and Permira, they support over 30,000 companies and 1 million travelers, and have been recognized as one of the fastest-growing travel and fintech platforms in North America.
Manage and scale third-party partner ecosystem within the Origami Marketplace.
Develop and execute partnership agreements with a commercial mindset to drive revenue.
Collaborate with engineering, sales, and product teams to translate partner capabilities into integration requirements.
Origami Risk delivers single-platform SaaS solutions that help organizations navigate risk, insurance, compliance, and safety management. Founded by industry veterans, the company is focused on client success and offers award-winning software solutions.
Serve as the technical point of contact for strategic enterprise partners, resolving API issues and ensuring launches are technically ready.
Manage tickets, triage issues, and drive resolution while shielding engineering teams from routine interruptions.
Oversee launch readiness, validate requirements, and coordinate with engineering stakeholders to staff and monitor live events.
Xsolla is a global video game commerce company providing payment, storefront, and monetization infrastructure. The company fosters a supportive environment with training and career development opportunities.
Administer and maintain contract metadata, ownership records, and license allocations within Torii.
Conduct recurring data audits and resolve inconsistencies in SaaS records.
Build API integrations and automated provisioning workflows to support IT, Finance, and Procurement teams.
Torii provides a SaaS management platform that helps enterprises manage their application portfolio, contracts, renewals, and governance. This contract role supports a large enterprise environment with a focus on data quality and automation.
Serve as the primary technical point of contact for top accounts, ensuring seamless post-implementation customer experience.
Partner with Strategic Account Managers to recommend new features and integrations that drive client value and expansion.
Act as liaison between customers and Product/Engineering to manage escalations and resolve complex issues.
Boulevard provides a client experience platform for appointment-based, self-care businesses like salons and spas. Founded in 2016, the company values diversity, experimentation, and equal opportunity.
Own and maintain strong relationships with our top API partners, serving as their primary technical point of contact to ensure long-term alignment and collaboration.
Own full post-sale success: onboarding, adoption, renewal, and expansion for key accounts.
Conduct technical discovery sessions to bridge Runway's API capabilities with our partners' most complex challenges.
Runway is building AI to simulate the world through merging art and science. They believe that world models are at the frontier of progress in artificial intelligence. Runway's team consists of creative, open minded, caring and ambitious people who are determined to change the world.
Own the vision, structure, and execution of the Technical Account Management team, defining service standards and building strong partnerships.
Manage and develop a team of Technical Account Managers while directly owning a portfolio of complex, high-revenue partner relationships.
Aggregate product feedback and influence the product roadmap, championing enablement content and ensuring partner needs are delivered.
NinjaTrader is an industry-leading trading platform and futures broker that empowers traders with cutting-edge software and brokerage services. We have grown to over 2 million users and are the number one rated futures brokerage worldwide, fostering a dynamic culture centered on social connection, professional development, and employee recognition.
Own partner integrations end-to-end, serving as the primary technical contact from first call to final delivery.
Get hands-on with APIs, testing integrations, troubleshooting issues, and helping partners navigate SSO and platform standards.
Translate requirements into action by gathering developer needs and converting them into clear user stories for Product and Engineering.
Personify Health created the first and only personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. The team serves employers, health plans, and health systems with data-driven solutions, and is mission-driven to empower healthier lives.
Serve as the first point of contact for customers, responding to technical and functional support requests across multiple channels.
Investigate, prioritize, troubleshoot, and resolve complex technical issues related to APIs, SDKs, and platform integrations.
Collaborate with engineering teams to escalate and resolve bugs, providing detailed technical context and reproduction steps.
Jobgether is a company that uses an AI-powered matching process to ensure the applications are reviewed quickly, objectively, and fairly against the role's core requirements. They foster a strong focus on autonomy, ownership, and performance-based culture.
Lead post-sales technical implementation discussions with merchants, conducting deep discovery and translating findings into a clear path forward.
Own the technical onboarding experience from kickoff to go-live, partnering with Engineering and Product to address product gaps.
Establish and maintain technical documentation such as architecture diagrams and API inventories, and build reusable integration assets.
Extend provides AI-driven solutions for retailers to enhance post-purchase customer satisfaction and revenue, including automated customer service, returns, fulfillment, and fraud detection. Backed by prominent investors and headquartered in San Francisco, the company works with over 1,000 merchants across various industries.
Understand clients' business and technical requirements to proactively improve service quality.
Act as a technical liaison between client and organization, advocating on client's behalf.
Identify and drive improvements to increase stability and scale of technical infrastructure.
PointClickCare is a leading health tech company that helps providers deliver exceptional care with a platform serving over 30,000 provider organizations. It is founder-led and privately held, recognized by Forbes as a top private cloud company and one of Canada's Most Admired Corporate Cultures.