Monitor robot performance, telemetry data, and service health indicators.
Triage and diagnose issues using system logs and remote utilities.
Build scripts and workflows to automate issue detection.
Simbe Robotics is a retail robotics company providing in-store intelligence solutions. Their autonomous robots and data collection systems are transforming how retailers manage inventory. Their culture is dynamic, inclusive, and driven by a passion for improving retail operations.
Monitor the autonomous operation of robots that are deployed in the field
Handle incoming alerts and manual interventions as they occur using teleoperation tools
Experience in a customer-facing technical support or helpdesk role with responding to customer enquiries
Dexory is developing advanced software powered by cutting-edge robots that are transforming the very face of global logistics. With infectious enthusiasm, their unique blend of disciplines work in harmony to produce results at pace in an international and friendly work environment.
Monitor and manage inbound tickets within the Zendesk system.
Provide timely responses and resolve issues efficiently.
Troubleshoot functional and technical issues.
PPM Works is a full service Microsoft Work Management and Project and Portfolio Management consultancy, focused on OnePlan, Microsoft 365 and Project Platforms. PPM Works believes in giving back to our families, our community, our teammates, and our environment.
Own day-to-day execution of the portfolio regulatory compliance program.
Monitor asset KPIs and flag anomalies.
Manage contract compliance with contractors, O&M providers, OEMs, offtakers, and other vendors.
CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Their team of experts works together to identify and create value in real assets, benefiting the communities in which they invest. Today, they are a diverse team of 900+ employees with projects across the Americas.
Handle customer and internal user requests via chat, email, and occasionally phone calls in English.
Conduct technical diagnostics to resolve issues and escalate to higher levels of technical support if needed.
Identify patterns and trends in technical issues and suggest improvements to prevent reoccurrences.
Gcore provides infrastructure and software solutions for AI, cloud, network, and security, powering everything from real-time communication and streaming to enterprise AI and secure web applications. They are a global team of 550+ professionals building infrastructure and software that supports the entire digital ecosystem.
Collaborate with the engineering team to develop efficient rental operations.
Optimize workflow processes to enhance productivity.
Implement innovative solutions to meet client needs.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to quickly and fairly review applications against core requirements.
Detection, analysis and management of security incidents
Making and evaluating reports
Monitoring the customer’s environment
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, is Hungary’s most attractive employer in 2025, providing a wide portfolio of IT and telecommunications services. With more than 5300 employees, they continuously develop its four sites and is looking for skilled IT professionals to join its team.
Research trends and techniques related to unauthorised access and proactively share findings.
Aggregate, organize, and analyze data to uncover patterns and vulnerabilities in unauthorized submissions.
Create and maintain documentation and reports covering methods, tools, and vulnerabilities.
Turnitin partners with educators and institutions to develop learning integrity solutions. They are a global organization with team members in over 35 countries committed to ensuring the integrity of global education while meaningfully improving learning outcomes.
Partner across the engineering team to ensure K-LOVE's programming is broadcast successfully and to the highest quality through expert installation, maintenance, operation, updates, and intricate repairs.
Serve as a primary expert in diagnosing and resolving complex technical faults on equipment and systems down to the component level, utilizing advanced analytical methods.
Maintain an expert-level understanding of FCC rules and regulations, ensuring all equipment and operations are compliant and uphold safety standards.
K-LOVE is a nonprofit, multi-platform media company with a mission to draw people closer to Christ. They own and operate the nation's two largest Christian music radio networks with over 1,000 broadcast signals across all 50 states, and employ nearly 500 team members.
Serve as the primary resolver for complex, ambiguous, or high‑risk cases requiring interpretation beyond written SOPs.
Lead the identification of bottlenecks, workflow inefficiencies, and systemic issues, recommending strategic improvements.
Own all process documentation, decision trees, troubleshooting guides, and FAQs.
RealPage provides software and data analytics to the real estate industry. They are an equal opportunity employer committed to creating an inclusive environment for all employees.
Lead field startup/commissioning activities and provide onsite support.
Provide technical support to product development and field service technicians.
Lead technical support training and root-cause analysis initiatives.
TurboCell delivers low- to no-emission energy anywhere and operates on a wide variety of fuels, including 100% hydrogen. TurboCell is part of the Endeavour Energy ecosystem, a purpose-driven organization helping innovators to develop and launch global solutions for global challenges.
Use digital tools to diagnose and resolve customer issues with field service engineers or directly with clients.
Continuously monitor customer assets via the Hubgrade platform, ensuring data transmission and performance.
Assist clients in setting up connectivity, delivering demonstrations of the monitoring portal and training.
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. They specialize in water, energy, and waste management, designing and implementing innovative solutions for decarbonisation, depollution, and resource regeneration.
Interacting with customers, helping them identify and resolve technical issues.
Providing technical support across multiple products, ensuring efficient troubleshooting, identification of root cause and issue resolution.
Managing and responding to phone support and alerts, escalating cases as needed
Ping Identity provides secure and seamless digital experiences. They have offices and employees around the globe and serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100.
Installation, configuration, and fine-tuning of Cynet products (remote and occasional on-site, if required).
Working closely with customers to ensure full deployment, optimization, and ongoing support.
Creating supporting documentation and knowledge base articles for customers.
Our client provides expert technical support to global customers. They are responsible for the installation, configuration, and fine-tuning of Cynet products.
Support and execute on-site and remote deployments of Shift5’s platform across customer environments.
Assist with installation, configuration, and troubleshooting of hardware and software systems.
Partner closely with Engineering, Customer Success, and Program teams to ensure successful implementations.
Shift5 is building the data platform for onboard operational technology (OT). They deliver cybersecurity, predictive maintenance, and compliance capabilities that enable defense and commercial fleets to operate with greater readiness, resilience, and mission assurance.
Investigate and resolve incoming customer issues using internal diagnostics, system data, logs, and support tooling.
Analyze issues related to robot operation, scan quality, data accuracy, CV pipeline outputs, and system performance.
Build scripts, automations, or lightweight tools to accelerate investigation workflows, automate recurring analysis tasks, and reduce manual effort across the support function.
Simbe Robotics is a leading retail robotics company providing in-store intelligence solutions that help retailers optimize operations, improve shelf execution, and deliver valuable data insights. Our culture is dynamic, inclusive, and driven by a passion for improving the way retailers operate and serve their customers.
Ensure trouble-free functioning of the software and hardware complex.
Immediately attract other specialists in case of operation abnormality.
Handle communication with customers regarding their requests and issue reports
Devexperts partners with financial institutions, providing products and solutions for retail and brokerage houses, exchanges, and buy-side firms. They focus on trading platforms, brokerage automation, software development, market data products, and IT consulting.
Troubleshooting connectivity issues between our sensors and backend systems.
Working with client IT teams on 802.1X authentication setups.
Debugging infrastructure issues on the platform side.
Attain, founded in 2018 in Bangalore, serves a global client base of startups, early-stage companies, and SMEs. As the India partner for US-based software company TANGO, Attain supports Tango by providing services in development, implementation, QA, and client support.
Ensure prompt ticket follow up and action for L2 issues, ensuring active work toward resolution.
Use data analytics skills to analyze automated business processes and identify and eliminate potential problems.
Technically extend, improve, and customize automation solutions while maintaining contact with clients.
Roboyo is a category shaper in Agentic Automation that helps brands embed autonomous, AI-powered agents into workflows and processes. They are a global team of builders, consultants, and engineers taking solutions to the next level for clients.
Resolve technical issues across infrastructure, deployments, databases, caching, and web performance.
Manage support tickets via Zendesk, with occasional live chat or voice support where needed.
Contribute to platform reliability by monitoring alert queues and participating in on-call rotation during working hours.
Upsun is a cloud application platform designed for hybrid teams, where AI agents and humans collaborate to solve complex problems, allowing developers, DevOps engineers, and platform teams to build, ship, and scale confidently. They are a remote, global workforce committed to open source and an open, welcoming environment.