Assist in troubleshooting electrical/mechanical components, identify spare parts, and resolve product warranty issues.
Recommend spare parts packages based on equipment usage and applications.
Provide feedback regarding product specifications, published documents and other technical materials to appropriate departments.
Konecranes believes that a great customer experience is built on the people behind the Konecranes name. They welcome different backgrounds and skills that enrich their community, and promote a place where everyone can be themselves.
Accountable for installation, support, troubleshooting, repair, and maintenance of all our products within your management designated area of responsibility.
Meet and surpass all service agreements and warranty obligations.
Provide technical expertise, resolve issues, and deliver outstanding support to customers.
Intuitive believes that minimally invasive care is life-enhancing care. They are a pioneer and market leader in robotic-assisted surgery, striving to foster an inclusive and diverse team committed to making a difference. Passionate people who want to make a difference drive our culture.
Provides technical services at customer’s location and support.
Performs installations, services and on-site diagnostics on equipment.
Instructs customers on the operation or proper use of equipment.
Avery Dennison Corporation is a global materials science and digital identification solutions company. They employ approximately 35,000 employees in more than 50 countries, providing branding and information solutions that optimize labor and supply chain efficiency.
Perform scheduled maintenance activities including system inspections, software updates, and upgrades.
Troubleshoot, diagnose, and repair all Intuitive products within designated timeframes.
Coordinate system and hardware delivery and installation, ensuring O.R. protocol and HIPAA standards.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies, like the da Vinci surgical system and Ion, have transformed how care is delivered for millions of patients worldwide. They are a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Perform scheduled maintenance and troubleshoot Intuitive products in assigned territory.
Coordinate system installation and complete administrative duties like spare parts inventory.
Mentor junior engineers, participate in product introductions, and support continuous improvement.
Intuitive believes that minimally invasive care is life-enhancing and expands the potential of physicians to heal without constraints through ingenuity and intelligent technology. As a pioneer and leading company in robotic-assisted surgery, they foster an inclusive and diverse team, with passionate people who want to make a difference.
Responsible for installation, support, troubleshooting, repair, and maintenance of all products. Focus on ensuring service agreements and warranty obligations are met. Role demands expertise in electro-mechanical systems and customer service skills.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies, like the da Vinci surgical system and Ion, have transformed how care is delivered for millions of patients worldwide. They foster creativity, rigor, and collaboration.
Perform duties to install and provide on-demand/scheduled service and training for all general-purpose equipment.
Identify complex problems relating to customer and/or machines and implement effective and strategic solutions.
Diagnose and troubleshoot equipment breakdowns involving mechanical, hydraulic, pneumatic, electrical and electronic functions.
Signode is a leading manufacturer of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. With over $2B in revenue, they have 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide.
Troubleshoot, program, and commission automation control systems.
Assist customers in selecting appropriate automation hardware and building bills of materials.
Provide on-site and remote technical support, ensuring timely and high-quality service delivery.
GCG Automation & Factory Solutions is dedicated to advancing the growth of automation and factory solutions across key verticals in North America. They have deep technical expertise and specialized knowledge, supporting customers in deploying high-quality and efficient solutions.
You are responsible for the installation of our product range at the customers
You will be training of the users
Preventing or solving technical problems is what motivates you
Quadient supports businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. The company values connections and is an exceptional place to grow careers and develop skills.
Analyze customer’s requirements to ensure effective system installation.
Manage and prioritize technical escalations, and establish and maintain expectations.
Provide on-site technical and training support to Junior and Filed Service Engineer
Intuitive Surgical is a medical device company focused on robotic-assisted surgery. They strive to foster an inclusive and diverse team committed to making a difference, with passionate people who want to take big leaps forward for healthcare professionals and patients.
Schedules work and assigns personnel to shifts for optimum customer coverage.
Oversees TAC personnel, maintaining work quality and timeliness, and acts as a technical resource.
Develops, collects, tracks, and analyzes performance metrics, while also improving TAC processes and tools.
FUJIFILM Healthcare Americas Corporation innovates for a healthier world with cutting-edge healthcare solutions and advanced radiography solutions. They have over 70,000 employees across four key business segments and are guided by their Group Purpose of “giving our world more smiles.
Promote Customer Focus throughout the organization.
Play an active role in the development of training material and programs needed to increase the knowledge and competence of regional employees.
Lead root cause analysis investigations and implement corrective and preventive actions to address any product quality failures
Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, turboexpanders, services, and solutions for the liquefied natural gas (LNG), liquefied hydrogen (LH2), and industrial gases industries. They are a subsidiary of Nikkiso Company Ltd with 8000+ employees worldwide and are publicly traded on the Tokyo Stock Exchange.
Review customer specifications and prepare comprehensive professional proposals.
Use in-house created software to select optimal pumps, generate scope of supply, and submit orders.
Provide technical support to customers.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates and this shortlist is then shared directly with the hiring company.
Provide second‑level support for technical issues involving desktops, laptops, printers, mobile devices, software, and networks
Troubleshoot and resolve complex incidents, escalating when appropriate
Identify and resolve underlying problems affecting IT systems and services
DYOPATH is dedicated to providing outstanding IT service. They foster a collaborative environment where achievements are celebrated and employees are invested in and supported through certifications and career paths.
Deliver industry leading service through instrument installations, training, preventative maintenance, repairs, operational assistance, and trade shows to customers and operators.
Take lead and also collaborate when needed with other FSE’s and Technical Advisor team to resolve customer issues, improve processes, define corrective actions, and remain responsible for completion of service cases to meet customer satisfaction.
Continuously seek and support new approaches, practices, and processes to improve the efficiency, training services offered, and ability to care for our customers.
LGC is a global life science tools company providing mission-critical components and solutions in the human healthcare and applied market segments. With over 175 years of scientific heritage, they have built a product portfolio and expertise, developing relationships with customers and the global scientific community.
Preventive maintenance, troubleshooting, repair, and calibration of instruments at customer sites.
Managing inventory, trip planning, and administrative tasks related to service functions.
Ability to work independently and a strong commitment to customer satisfaction.
Anton Paar USA sells and supports Anton Paar's range of high-precision measuring instruments for physical, chemical, mechanical, and structural properties. They are a highly diverse, dynamic, and financially sound company that has grown every year since their start in 1986.
Ensure clients receive fast, accurate, and empathetic help while leveraging INNERGY Design and CAD/CAM solutions.
Troubleshoot complex technical issues, collaborate across teams, and help shape the future of support.
Diagnose and resolve issues related to INNERGY Design, Microvellum Toolbox, and AutoCAD-based integrations.
INNERGY is transforming the woodworking industry with cloud-based ERP software designed exclusively for custom manufacturers. Founded in 2016, they are a globally distributed team of 200+ professionals united by deep software expertise and a shared passion for solving real-world problems.
Deliver prompt and courteous support to users facing product or technical issues.
Troubleshoot software and platform-related problems, escalating complex issues as needed.
Maintain up-to-date documentation and improve support workflows to enhance user satisfaction.
Equip is a virtual, evidence-based eating disorder treatment program committed to ensuring everyone can access effective treatment. Founded in 2019, they operate in all 50 states and partner with major health insurance plans, fostering a highly-engaged, passionate, and diverse culture.