Source Job

• Ensure client teams meet or exceed client service level agreements (SLAs) and to grow accounts.
• Provide operational oversight to ensure smooth day-to-day performance while escalating matters of concern.
• Partner with the Managing Director to develop strategies and foster relationships to drive growth within assigned accounts.

Williams Lea by RRD provides global business support services with over 200 years of experience. They specialize in administrative support, document production, presentation design, and marketing and communications services, helping clients operate efficiently.

• Own individual revenue targets and contribute to pod revenue goals.
• Develop strategies to retain and grow client partnerships, positioning Fetch as a strategic, long-term partner.
• Build consultative relationships with mid-level or executive client contacts by communicating clearly, following through on tasks, and supporting complex account strategies.

Fetch is a platform where millions of people use Fetch earning rewards for buying brands they love. With investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation.

• Own end-to-end project leadership across large-scale, high-value client engagements.
• Translate brand objectives and strategic imperatives into actionable project plans.
• Serve as a senior operations lead and trusted partner to clients.

FWD People is a full-service strategic marketing agency delivering meaningful and measurable results in the health and non-profit sectors. They are a fast-growing, senior team that champions integrity, adaptability, excellence, and growth.

• Own day-to-day client relationships, serving as the primary point of contact.
• Provide strategic guidance by translating client business goals into integrated marketing roadmaps.
• Drive flawless execution by managing scopes, timelines, budgets, and dependencies across workstreams.

Unlock Health is a full-service marketing communication agency, grounded in technology, built for healthcare and integrated with a managed care consultancy with deep revenue strategy expertise. They brought together leading healthcare firms to solve a core challenge: aligning brand, marketing, technology, and revenue strategy.

• Manage a portfolio of priority client accounts, building and nurturing professional partnerships.
• Address client issues and resolve escalated challenges promptly, ensuring high customer satisfaction.
• Support business growth by identifying opportunities to expand services within existing accounts.

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies.

• Own and grow a portfolio of key client relationships, focused on long-term value and expansion.
• Build and maintain strong relationships with executive and senior stakeholders to support account growth.
• Partner closely with cross-functional teams to shape clear positioning and sector-specific messaging.

Orennia provides an all-in-one platform for accurate data, predictive analytics and actionable insights across the energy transition. They drive faster capital allocation decisions and help their clients maximize returns across the solar, wind, storage, power, RNG, CCUS, clean fuels and hydrogen sectors.

• Lead ongoing client and agency relationships at the campaign level.
• Ensure constant, clear, communication with internal teams to relay client status updates.
• Identify opportunities for account growth and collaborate with Director and Sales lead on renewals, upsells and incremental service.

Impiricus is the first and only AI-powered HCP Engagement Engine, created to transform how life sciences companies support physicians. Deloitte named Impiricus the #1 fastest growing company in North America on the Fast 500 list.

• Lead strategy, relationship development, and growth efforts across key federal healthcare agencies.
• Own opportunity identification and qualification efforts, maintaining a strong pipeline.
• Drive account planning, customer engagement strategies, and long-term positioning tailored to each target agency.

VetsEZ assists in driving strategic expansion into other federal healthcare agencies. They lead high-value customer engagement, shape account strategy, and develop long-term growth plans.

• Act as the main point of contact for all client day-to-day communication and oversight
• Project manage campaign execution to ensure all campaign requirements and timelines are met
• Generate and analyze detailed campaign reporting; provide detailed insights and analysis for clients and suggest optimization strategies for increased performance

Vetcove offers a suite of platforms featuring a procurement marketplace, an ecommerce experience, and a practice management system. With backing from Y Combinator and top venture investors, they're a fast-growing, mission-driven company that over 25,000 hospitals rely on daily.

• Cultivate meaningful relationships with healthcare market research and agency clients.
• Personally drive business through generation of new leads and converting accounts.
• Serve as expert on the Med Planet offering and be a knowledgeable resource on industry norms.

M3 is a Japanese global leader providing technological and research solutions to the healthcare industry. With over 5.8 million physician members globally, they operate in the US, Asia, and Europe via physician websites such as mdlinx.com and research.m3.com.

• Manage strategic client relationships across a defined territory.
• Be the primary point of contact for clients throughout the full lifecycle.
• Identify and secure new business opportunities, expanding portfolios.

Worldwide Healthcare Solutions (WWHS) helps healthcare organizations find the right talent to improve their services. They focus on client satisfaction, growth targets, and the seamless coordination of internal teams to meet client needs.

• Overall responsibility for managing customer relationships.
• Coordinate with regional account managers through communication and support.
• Developing account success plans for customers.

HireRight is a global background screening and workforce solutions provider. They bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions. They are PBSA accredited and based in Nashville, TN, with regional centers across 200 countries.

• Serve as the operational point of contact for partner accounts.
• Partner cross-functionally with coaching operations, product/engineering, sales, and leadership teams.
• Build and maintain partner-facing documentation and internal operations manuals.

Mento is a human and AI coaching company with the mission to help people perform their best at work. They’re empowering employees at the fastest-growing companies and are backed by leading VCs including Slow Ventures, M13, and Twelve Below. They foster a workplace built around trust, respect, collaboration, and having fun.

• Serve as a day-to-day client contact, mobilizing teams towards progress and results that surpass client expectations.
• Own media projects from inception through completion, managing execution of multiple workstreams and projects.
• Build strong relationships of trust with clients to ensure agency growth and client retention.

Spectrum Science Media unites global marketing, communications, and media under a single P&L, specializing in work for their clients. They focus on innovation and creative solutions, encouraging employees to share their unique perspectives and ideas.

• Deepen client relationships and achieve ambitious sales targets.
• Drive profitable growth for clients by introducing innovative products and services.
• Develop influential relationships with C-level executives.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates and share this shortlist directly with the hiring company.

• Manage a portfolio of accounts, leading recurring calls and business reviews.
• Translate sponsor goals into cross-functional delivery plans.
• Collaborate with Clinical Operations to improve sponsor experience.

Jobgether is a platform that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

• Manages client relationships to retain and strengthen them, directing account strategy and setting expectations.
• Pursues cross-sell, upsell, and renewal motions, recommending fee increases and partnering with Legal.
• Monitors revenue and expenses to meet financial goals, overseeing vendor relationships and ensuring compliance.

Zenith American Solutions is the largest independent Third Party Administrator in the United States, operating over 44 offices nationwide. With a history since 1944 and a merger in 2011, they prioritize better systems for better service and value employees, clients, and partnerships, fostering a positive and respectful work environment with growth opportunities.

• Act as day-to-day client contact for medical affairs and publication work streams.
• Take responsibility for the day-to-day management of your account.
• Maintain awareness of the client’s business priorities and a sound understanding of the program strategy.

Real Chemistry transforms healthcare using scientific expertise, human-centered creativity, and AI-driven insights. They are a global agency providing healthcare communications and marketing services, fostering innovation and impact among their employees.

• Manage, retain and expand relationships with assigned clients.
• Deliver business results to drive high client retention and expansion.
• Act as the voice of the client, advocating for their requests and feedback.

Force Therapeutics is reshaping the future of remote therapeutic care. Their intelligent, evidence-driven platform empowers clinicians to extend their reach and engage patients at every pivotal moment of their care journey. As they enter their next phase of innovation and expansion, they’re looking for mission-driven team members who are energized by solving meaningful challenges in healthcare.

• Complete weekly status reports and ensure projects/campaigns are tracking to planned timelines.
• Attend client calls when required and develop contact reports.
• Support in the development and delivery of materials for specific projects and campaigns.

Precision AQ is a team specializing in medical education within the Precision Medicine Group. They are dedicated to building careers and value Equal Opportunity Employment, with remote work environment and opportunity to go into Salisbury office.