Lead AI-powered support and automation operations in Member Services.
Oversee AI agent performance, governance, and continuous improvement.
Partner with Product, Engineering, and Operations to scale solutions.
Partner company in healthcare is advancing Member Services through AI-powered support and automation. It values innovation, accountability, and remote flexibility, with a focus on measurable operational outcomes.
Define and lead the product vision, portfolio strategy, and roadmap across the organization.
Partner with executive leaders and clients to align product investments with business priorities and customer outcomes.
Build and evolve product operating models, governance practices, and portfolio decision frameworks.
Quanata is an AI-native, data-driven insurance technology company within the State Farm family, building innovative products for clients like State Farm and HiRoad. The company is remote-first with a collaborative culture that values employee development, wellness, and veteran hiring.
Lead the AI Platforms team, setting the roadmap for internal AI adoption and future product-facing AI capabilities.
Build and scale the shared AI platform including model access, agent runtime, MCP integrations, and cost controls.
Partner with engineering, security, and product teams to evolve the agentic development lifecycle and drive adoption.
Life360 is a family safety company whose mission is to keep people close to the ones they love, with location sharing, crash detection, and tracking devices. They serve over 102 million monthly active users and are a remote-first company with more than 500 employees, focused on becoming an AI-native organization.
Act as the insurance workflow expert, representing the independent agent and shaping what PolicyLift builds next.
Onboard new agencies, configure PolicyLift to their stack, and train their teams for success.
Provide first-line support for insurance-specific issues and drive adoption across accounts.
PolicyLift is an AI-native growth engine for independent P&C agencies, providing one platform that drives growth and consolidates point solutions. The VC-backed team, with experience from Google, Meta, and Qualia, serves 1,000+ agents and manages over $1B in premium.
Build and establish the AI program-management function with standards, rhythms, and governance.
Translate strategy into actionable roadmaps and structured program charters for AI initiatives.
Lead end-to-end delivery across engineering, data, security, legal, and product teams.
The hiring partner is building an enterprise AI program-management function spanning platforms, data, governance, and agent initiatives. It operates in a lean, fast-moving environment where ownership, judgment, and practical problem-solving are highly valued.
Lead life insurance operations across payments, policy changes, licensing, commissions, and in-force administration.
Champion digital transformation and scalable solutions that enable New Business growth and straight-through processing.
Direct a global workforce of 150+ employees, driving operational excellence, risk management, and financial results.
John Hancock, a part of Manulife, is a leading international financial services provider helping people make decisions easier and live better. The company fosters an inclusive, flexible culture focused on well-being, diversity, and professional growth.
Build and own a profitable insurance program's P&L, leading strategy, underwriting, distribution, and capacity partnerships.
Leverage Nirvana's AI-native platform and data science to create a scalable program that uses technology instead of headcount.
Grow the program by building broker relationships, developing the team, and driving performance with senior leadership.
Nirvana is an AI-native platform for commercial insurance, using data and technology to transform risk selection, pricing, underwriting, claims, and loss prevention. With $270M+ raised, they serve thousands of fleets and are led by veterans from Samsara, Glassdoor, and Flexport.
Develop complex underwriting and claims scenarios to train AI models for insurance-related applications.
Evaluate AI-generated decisions on risk assessment, policy interpretation, and claims adjudication.
Work remotely from anywhere in India with flexible scheduling and task-based compensation.
This role is with a partner company developing AI models for insurance applications, using expert input to improve underwriting and claims accuracy. The work is fully remote and project-based, with flexible scheduling and a focus on high-quality independent contributions.
Own the sales outcome for every deal in your squad, from pipeline management to bind decisions.
Advise clients on coverage and carrier options in catastrophe-exposed markets, including FAIR Plan and surplus lines.
Coach and develop your AE Follow while leveraging AI-native tools to streamline workflows.
AACI Group, Inc. is building AI-native insurance agencies to address climate-driven insurance challenges in catastrophe-prone regions. The company operates through its subsidiary Five Bays Insurance Agency, helping homeowners secure coverage in hard-to-insure markets.
Lead premium audit strategy and operations to ensure regulatory compliance and financial integrity.
Oversee audit quality, data integrity, and implementation of business-wide improvements.
Manage budgets, workforce planning, vendor relationships, and team development.
The company is an insurance organization specializing in workers' compensation premium audit operations. It fosters a collaborative work environment with a focus on integrity, customer service, accountability, innovation, and employee fulfillment.
Lead the operational performance and continuous improvement of deployed AI support experiences and automation workflows.
Build and scale the Automated Operations capability, including governance, standards, and team development.
Partner with cross-functional teams to deliver measurable business outcomes and improve member and team member experiences.
HealthEquity empowers healthcare consumers by providing health savings accounts and related financial solutions. We are a mission-driven organization that values innovation, inclusion, and the personal growth of our team members.
Lead and support daily team operations, providing coaching, guidance, and professional development to team members.
Manage workflows, staffing, and performance to ensure service levels, KPIs, and quality standards are consistently met.
Coordinate training and process improvements while handling escalated customer issues with empathy and sound judgment.
Our partner provides insurance operations and customer-focused services across the United States. The company fosters a collaborative, inclusive culture centered on continuous improvement, employee development, and integrity.
Directs service delivery for multi-line accounts, partnering with Underwriting and acting as the key contact for brokers and internal partners.
Handles complex tasks and escalated issues including policy issuance, billing, compliance, and account review.
Trains and supports Underwriting Operations teams, using LEAN principles to enhance the customer experience.
Arch is a specialty insurer providing insurance, reinsurance, and mortgage insurance worldwide. With a 20+ year track record and a position on the S&P 500, it fosters a culture of collaboration, expertise, and innovation.
Own the operating model improving AI-agent and human support performance, including building and governing agent operating procedures (AOPs).
Lead teams executing AOP governance, QA cadence, and knowledge management, partnering with Product and Quality Assurance.
Chair cross-functional triage assigning surfaced gaps to owners and due dates, and report on deflection and resolution quality.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health, using an AI-native platform that delivers personalized support across coaching, therapy, medication management, and specialty care. The company reaches more than 170 million people worldwide through employers, health plans, and partners, and fosters a culture where technology expands the reach, quality, and humanity of care.
Own end-to-end operational outcomes for institutional single-family rental clients, from onboarding through closing.
Act as the day-to-day operational contact for client stakeholders, coordinating across teams to resolve issues and drive results.
Build and validate AI-powered workflows for reporting, reconciliation, and exception management to improve efficiency.
This fast-growing, AI-driven real estate services company manages institutional single-family rental properties through the transaction lifecycle. It offers a collaborative, remote-first environment where employees own portfolio outcomes and build AI-enabled workflows.
Oversee day-to-day operations of the Policy Administration team, including escalations, scheduling, and team rotations.
Drive process improvements and develop new workflows in collaboration with product, engineering, compliance, and carrier partners.
Monitor key metrics, prepare reports, and use data analysis to inform decisions and support continuous improvement.
Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. The company is publicly traded and fosters a diverse, inclusive, and authentic workplace culture focused on innovation.
Collaborate with stakeholders to translate ambiguous business problems into clear AI use cases, hypotheses, and success criteria.
Analyze workflows, quantify AI solution impact, and build business cases comparing build versus buy options.
Track AI adoption and performance against baselines, producing concise ROI updates and decision-quality materials for senior leaders.
Shield AI is a venture-backed defense-tech company developing intelligent systems like Hivemind autonomy software and V-BAT aircraft to protect service members and civilians. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, the company's technology actively supports operations worldwide.
Lead consulting engagements and strategic client relationships within the P&C insurance industry.
Define engagement scope, quality standards, and ensure measurable business value for carriers and MGAs.
Develop consulting methodologies, mentor professionals, and support business development across sales and operations.
They provide technology-enabled consulting and advisory services for the property and casualty insurance industry. With more than 30 years of industry experience, they focus on innovation, quality, and long-term client partnerships.
Lead a large research and engineering portfolio focused on securing advanced AI systems and informing policy frameworks.
Oversee two research teams of 15+ researchers working on technical AI security, cyber capability evaluation, and infrastructure development.
Engage directly with senior government and industry stakeholders to ensure RAND's research informs national security decisions.
RAND is a nonprofit, nonpartisan research organization that develops solutions to public policy challenges to make communities safer and more secure. It has approximately 1,750 employees across offices in the US, Europe, and Australia, with a collegial environment that values objectivity, integrity, and diverse perspectives.