Provide technical support for enterprise asset management applications, resolving complex database and configuration issues.
Manage support cases from intake to resolution, collaborating with development teams and ensuring customer satisfaction.
Support software upgrades, patches, and testing, and create knowledge-base articles and training materials.
This company provides enterprise asset management software and technical support to public transit organizations. Their team is collaborative, customer-focused, and committed to continuous improvement and professional growth.
Serve as an Epicor ERP subject matter expert, designing and implementing scalable solutions.
Optimize integrations, BAQs, BPMs, and workflows to improve business operations.
Collaborate with stakeholders to translate requirements into technical designs and configurations.
We are a tech recruitment platform using AI to match top candidates with innovative companies, streamlining the hiring process for both job seekers and employers. Our culture is collaborative, values diverse perspectives, and focuses on professional development and continuous learning.
Handle 1st and 2nd line support cases across the full product range via phone, email, and ticket.
Work closely with the support team to maintain response times and escalate complex issues.
Diagnose and resolve configuration and data issues, including running SQL queries when needed.
CIM Software builds manufacturing and ERP software used by manufacturers across the UK and beyond. Acquired by Everfield in 2025, it maintains a close-knit, hands-on culture while benefiting from the backing of a larger group.
Provide responsive, high-quality support to enterprise B2B customers on zero-trust security and network segmentation products.
Own technical issues end-to-end, investigating complex problems across Linux, networking, virtualization, and cloud environments.
Collaborate with engineering and support teams to drive resolutions and recommend preventive improvements.
The hiring company provides cybersecurity and network security solutions built around zero-trust technologies for enterprise customers. It operates as a collaborative global organization with an inclusive culture, flexible remote work, and opportunities for continuous learning.
Diagnose and troubleshoot technical issues remotely, taking ownership of customer issues from start to finish.
Respond to customer escalations and inquiries related to Mashgin's hardware and software via chat, email, and video conferencing.
Maintain subject-matter expert knowledge of deployment systems and software, with occasional travel (10%) to deploy new locations.
Mashgin powers the world's best checkout experience using AI kiosks for over 40 million users. Backed by a well-funded Series B, the company is profitable and values extreme ownership, autonomy, and customer obsession.
Receive and record incident information, troubleshoot, and resolve moderately complex customer problems.
Use tools like Wireshark, SQL, and web technologies to analyze and resolve issues.
Maintain customer relationships, communicate effectively, and contribute to the knowledge base.
Transact+CBORD is a leader in innovative payment, mobile credential, and commerce solutions for connected campuses. They partner with over 1,750 higher education and health institutions and foster a culture of integrity, respect, and continuous personal development.
Provide technical support for Everbridge products to Norwegian customers, handling incident management and troubleshooting.
Monitor and maintain managed services, performing software upgrades and configuration in Linux environments.
Collaborate with platform engineering to improve resilience and report on escalated incidents.
Everbridge is a global leader in critical communications and enterprise safety solutions, providing SaaS-based public warning systems. With over 2000 employees, we support more than 6000 customers worldwide in their most crucial moments.
Provides remote technical, applications, and system support for customers and business units.
Operates with little supervision, making decisions to resolve customer issues and guiding the support team.
Maintains expert knowledge of medical imaging products and collaborates on complex issues with cross-functional teams.
FUJIFILM Healthcare Americas Corporation provides cutting-edge healthcare solutions spanning diagnostic imaging, enterprise imaging, and in-vitro diagnostics. With over 70,000 employees globally, the company is guided by the purpose of 'giving our world more smiles.'
Serve as primary technical contact for users and customers, coordinating issue resolution through phone, email, and ticketing systems.
Provide second-level technical support for healthcare IT systems, diagnosing and resolving complex hardware, software, networking, and application issues.
Collaborate with IT, Product, Engineering, and other teams to investigate complex technical problems and implement effective solutions.
The company provides technical support services within a healthcare IT environment, where reliability and responsiveness are critical. They are a partner company that values collaboration, customer focus, and technical excellence.
Provide technical support and resolve complex software issues through phone, web, and email.
Collaborate with internal teams such as Sales, Services, and R&D to investigate and resolve customer problems.
Maintain documentation and share expertise through internal training and knowledge base articles.
The company provides enterprise software solutions and technical support services. It operates in a global, customer-focused environment with a collaborative team culture.
Provide CMiC support across finance, job costing, project management, procurement, and payroll, resolving configuration and data issues.
Assist users with CMiC navigation, manage user access roles, and troubleshoot application defects.
Support integrations and use SQL to investigate data, document root causes, and improve processes.
AECOM Hunt is a construction management firm specializing in complex building projects, as part of AECOM, a global infrastructure consulting leader. AECOM is a Fortune 500 company with over 50,000 professionals, committed to collaboration and delivering a better world.
Develop, modify, debug, and maintain RPG, RPGLE, and CL programs on IBM AS400/iSeries platforms.
Customize and support JD Edwards EnterpriseOne solutions across Financials, Inventory, Distribution, and Manufacturing.
Troubleshoot production incidents, improve system performance, and implement integrations with external applications.
This partner company is a technology-driven organization that relies on enterprise systems like JD Edwards and AS400 for critical business operations. It operates with a distributed team and focuses on improving operational efficiency through technology.
Manage incoming support tickets and troubleshoot technical issues using tools like Autotime, Control-M, SQL, and Service Central.
Coordinate with appropriate teams to drive fixes through resolution and perform authorized operational fixes as needed.
Participate in an on-call rotation after training to provide coverage for critical issues outside standard hours.
Our partner company is a business that manages applications and next steps for hiring. They are looking for a Systems Support professional to support business-critical systems and ensure technical issues are addressed quickly.
Diagnose and resolve escalated backend and technical issues across the Core platform and Vision viewer.
Investigate platform audit-trail entries, gateway logs, and cloud transaction logs to determine root cause.
Contribute technical runbooks and mentor analysts on triage across technical boundaries.
Synthesis Health is a mission-driven company revolutionizing healthcare through innovation and collaboration. Their 100% remote team across the US and Canada is dedicated to core values and behaviors.
Assess existing customer environments and develop upgrade plans for Baxter Care Communications solutions.
Execute complex software and infrastructure upgrades on Windows, Linux, and proprietary platforms.
Troubleshoot and resolve issues involving operating systems, databases, networks, and integrations.
Baxter is a healthcare company founded in 1931, dedicated to saving and prolonging lives through innovative medical solutions. With a global team, they foster a culture of courage, trust, and collaboration, empowering employees to make a meaningful impact.
You will own and manage supply chain planning and reporting applications throughout their lifecycle.
You will gather, analyze, and document business and technical requirements.
You will lead system testing, manage upgrades, and act as a key liaison between IT and stakeholders.
The partner company is a healthcare and life sciences organization focused on digital transformation. It offers an inclusive, compliance-focused environment with opportunities for professional growth.
Provide expert-level remote support for production and demo trading environments, ensuring high availability.
Execute daily operational tasks including contract settlement and end-of-day procedures.
Drive incident resolution, performance tuning, and process automation in a 24/7 shift model.
Nadex is a regulated derivatives exchange that provides trading opportunities in binary options and futures. The company fosters a fast-paced, ownership-driven culture with a focus on operational excellence.
Perform DBA activities remotely with customers around the world.
Automate various DBA tasks and set up monitoring on customer servers.
Participate in the community by blogging and help build tools for the Remote DBA team.
MariaDB is the backbone of applications used everyday, from banking to shopping. Over 75% of the Fortune 500 run MariaDB, making it a leading database for modern application development.
Support and maintain enterprise healthcare applications to ensure reliability and performance.
Serve as a senior point of contact for complex issue resolution and user support.
Collaborate with clinical, financial, and technical teams to implement system enhancements.
This company provides healthcare technology solutions and operates in a collaborative, remote-first environment. They focus on supporting clinical and financial systems with an emphasis on integrity and professional development.
Manage end-to-end operations for Edifecs hosted or customer-hosted application instances, including upgrades, configuration changes, and day-to-day submission operations.
Provide L2/L3 technical support to enterprise clients, perform root cause analysis, and implement long-term solutions.
Develop, enhance, and maintain custom monitoring and alerting systems to proactively detect and resolve issues.
Edifecs is a healthcare technology company that provides enrollment management solutions to enterprise customers. The company fosters a collaborative and learning-oriented culture with a focus on operational excellence.