Define and drive the QA roadmap across the organization.
Contribute directly to test planning, automation strategy, debugging, exploratory testing, and quality investigations.
Lead, mentor, and manage the QA engineering team, including performance management, and workforce planning.
Blooming Health is on a mission to transform social care with our AI-powered platform that identifies social needs. We support 1,000+ community organizations across the US, helping millions of members access the support they need to stay healthy.
Lead and advance quality assurance engineering practices across desktop and SaaS products, establishing a modern quality strategy focused on automation and AI.
Partner with Engineering, Product Management, and DevOps teams to implement consistent testing methodologies and improve product quality.
Mentor team members, track quality indicators, and introduce practical AI uses to enhance QA efficiency and defect detection.
BCC Software develops innovative software and data solutions for critical customer communications across North America. With over 45 years of industry leadership and a focus on postal expertise and modern technology, the company fosters a culture of quality, collaboration, and continuous improvement.
Lead through code, spending approximately 75% of time hands-on coding with AI tools to solve patient engagement challenges.
Drive transformation and technical leadership by pioneering AI-enabled development practices and scaling them across the engineering organization.
Partner closely with Product and Design to deliver measurable improvements in engagement, retention, and continuity of care.
Docplanner is a healthcare technology company that empowers patients by giving them access to doctor reviews and online booking. They have over 2,500 employees across 13 countries and maintain a startup mindset while being backed by major venture capital funds.
Lead the strategy and execution of AI-enabled SDLC automation across large-scale engineering teams.
Build AI-assisted workflows including agents, copilots, and automation integrated into CI/CD pipelines.
Establish governance frameworks for responsible AI use and drive cross-organizational adoption.
US Security & IT is a technology-focused organization dedicated to secure and efficient IT operations. They foster an inclusive, collaborative engineering culture with a focus on innovation and continuous improvement.
Define and drive the AI and automation vision for Marqeta's internal enterprise platform, including governance frameworks and adoption roadmaps.
Partner with business units and engineering to prioritize and deliver high-impact AI initiatives, from pilots to full deployment.
Manage vendor selection, platform evaluation, change management, and metrics to ensure AI solutions deliver measurable business value.
Marqeta is on a mission to change the way money moves by providing a card issuing platform that enables companies to issue cards, authorize transactions, and manage payment operations in real time. As a publicly traded company with a strong emphasis on flexibility and inclusion, Marqeta fosters a culture of innovation and teamwork.
Own the AI use case pipeline from intake to production, triaging requests and coordinating cross-functional teams.
Conduct structured workflow assessments to identify high-impact AI opportunities and measure outcomes.
Govern the AI tool stack, including vendor evaluation, security review, and maintaining cost-per-outcome visibility.
Backblaze is the object storage leader in the open cloud movement, helping customers with affordable cloud storage. Founded in 2007, the company has over 500,000 customers and manages over three billion gigabytes of data, with a culture of fairness and innovation.
Own the vision and strategy for product support, defining best-in-class service levels and building a phased roadmap balancing long-term transformation with near-term quality.
Lead, develop, and retain a high-performing support team, including internal staff and outsourced partners, fostering a resilient, customer-first culture.
Architect the path to AI-augmented support, assessing workflows and tooling to design a scalable foundation and lead implementation and refinement.
Inspiren offers the most complete and connected ecosystem in senior living. Founded by a former Green Beret turned cardiothoracic nurse, the company provides integrated solutions that capture everything happening within a community, backed by nurse specialists and powerful analytics to drive efficiency, profitability, and better care outcomes.
Own end-to-end execution orchestration across the solution lifecycle, from intake to enterprise implementation handoff.
Define and enforce scale-readiness standards, quality gates, and operational guardrails for post-launch stability.
Partner with engineering, product, and delivery teams to align on backlog readiness, testing, and release planning.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. As a partner company listing, this role is for a client in the healthcare and life sciences sector, focused on digital and AI-enabled field workflow solutions.
Lead and manage a team of QA engineers across multiple product lines, balancing manual and automated testing.
Define and execute a modern quality engineering vision with AI-driven testing and CI/CD integration.
Perform end-to-end testing across Windows, Android, XR, ATAK, and Linux platforms.
Reveal Technology is a startup founded in 2019 that delivers software tools for defense and security in remote, disconnected environments. The company is scaling its team and technology to meet the demands of modern warfare and national security.
Partner with engineers, product managers, and customers to deliver AI solutions for mission-critical challenges.
Manage large-scale, cross-functional AI software development builds on condensed timelines.
Drive process improvements, create documentation, and automate operational tasks to enhance delivery.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. With a culture of innovation and over 20,000 employees, they foster an AI-native environment where technology and talent thrive.
Define the CX product vision and strategy, from AI-powered resolution to agent tooling.
Build and lead a team of PMs to reduce cost-to-serve while improving satisfaction.
Own the AI resolution layer, proactive engagement, and feedback loops connecting support to product.
Headway is building a new mental healthcare system by automating insurance admin for providers. With over $325M in funding and 75,000+ providers across all 50 states, it is a Series D company focused on scaling access to therapy.
Drive evolution of Global Support into proactive, intelligence-driven, AI-enabled customer operations through operational intelligence, escalation governance, and workflow automation.
Lead cross-functional operational alignment across Support, Product, Engineering, and Customer Experience teams to modernize support operations.
Oversee support operational tooling, systems optimization, and readiness for major releases and strategic initiatives.
Everbridge is a global leader in critical communications, public safety, and enterprise safety solutions, enabling organizations to deliver life-saving communications at scale. The company fosters a culture of operational excellence, innovation, and proactive customer advocacy.
Lead the customer support org: hire, coach, and develop managers, frontline ICs, and support engineers while setting the technical bar.
Define and execute AI-first support strategy: design how AI tooling deflects, triages, and assists, with measurable quality improvement each quarter.
Own operations end-to-end: manage metrics, bug triage, staffing, knowledge layer, and act as senior escalation point for complex issues.
Triple Whale is an AI operating system for modern ecommerce that helps businesses see what's working, what's not, and what to do next, then takes action automatically. With over 60,000 brands like Pressed Juicery and True Classic using their platform, the company is driven by a customer-obsessed, fast-moving, and curious culture.
Champion AI adoption across the organization, identifying and prioritizing high-impact use cases.
Develop and implement a comprehensive operational strategy aligned with the company's overall objectives.
Foster collaboration and alignment across departments, working closely with executive leadership.
IDC is the premier global provider of trusted technology intelligence, equipping business and technology leaders with the evidence they need to make confident decisions. With more than 1,000 analysts worldwide, IDC combines deep expertise with practical relevance.
Provide strategic direction for the product support department's CRM, processes, and tooling to drive service improvement.
Lead and develop a global team of support managers and team leads through growth and change.
Define and implement AI-assisted support strategies, metrics frameworks, and self-service initiatives to optimize customer experience.
The Adaptavist Group is a global family of companies that helps businesses improve through enterprise software and services across ecosystems like Atlassian and AWS. With a remote-first culture and generous benefits, they employ a diverse team focused on collaboration and innovation.
Own the use case pipeline for AI initiatives from intake to production.
Conduct current-state assessments and design AI solutions across functions.
Govern the AI tool stack and track cost-per-outcome for executive visibility.
Backblaze is the object storage leader in the open cloud movement, providing cloud storage for businesses and individuals. Founded in 2007 and public since 2021, the company serves over 500,000 customers in 175+ countries with a culture supporting work-life balance.
Lead Omada's Clinical Quality department with end-to-end accountability for program integrity, performance, and continuous improvement across cardiometabolic programs.
Define and drive the near-term roadmap for program quality, accreditation readiness, quality analytics, and AI bias monitoring.
Build durable quality infrastructure that supports a growing portfolio of clinical products and care experiences, partnering across teams.
Omada Health is a virtual-first healthcare company on a mission to bend the curve of chronic disease by combining human-led care teams, connected devices, and AI-enabled technology. The company has served over two million members across 2,000+ employers and health plans, and fosters a culture of trust, context, boldness, and collaboration.
Define and own the quarterly roadmap for AI and automation tooling, anchored to clear efficiency outcomes.
Translate ambiguous operational problems into scalable, systems-level solutions.
Drive end-to-end delivery across discovery, scoping, build, and launch, keeping multiple complex initiatives on track.
Clipboard operates an app-based marketplace connecting healthcare professionals with workplaces, helping people achieve financial stability while providing care across the U.S. Founded in 2016, they are a remote-first team of over 1,000 people, profitable since 2022, and the leader in Long-Term Care staffing.
Design and execute AI-native software development experiments to measurably improve productivity, quality, and speed.
Evaluate emerging AI engineering tools and institutionalize development, testing, and delivery standards.
Coach engineers and leaders across the organization to adopt AI-assisted workflows and drive transformation.
Sparkrock helps social benefit organizations—such as nonprofits, school boards, and government agencies—operate more effectively. They are a global, fully remote organization dedicated to mission-driven enterprise software.
Define and lead the multi-quarter strategy for Go-To-Market Operational Excellence, aligning operational initiatives with company-wide growth and revenue objectives.
Lead, mentor, and scale a high-performing operations team focused on identifying systemic inefficiencies and driving long-term structural improvements.
Partner closely with executive stakeholders across GTM, RevOps, Systems, Data, Product, and Finance to align operational priorities and execution.
Jobgether is an AI-powered job matching platform connecting top candidates with hiring companies globally. They operate as a fully remote, globally distributed organization with a focus on data-driven recruitment processes.