Design, develop, configure, test, deploy, and maintain ServiceNow applications and technical solutions.
Build and enhance ServiceNow capabilities across ITSM, App Engine, CMDB, Service Catalog, Knowledge Management, reporting, and workflows.
Collaborate with technical teams and stakeholders in an Agile environment to deliver secure, reliable, and meaningful public-sector solutions.
They are a mission-driven technology team delivering enterprise solutions that support a large U.S. Department of Homeland Security technology environment. They value technical excellence, continuous improvement, and meaningful public-sector impact.
Design, develop, test, and deploy custom applications and integrations on the ServiceNow platform.
Collaborate with stakeholders to implement ServiceNow modules including Incident, Change, Asset, CMDB, Service Catalog, and Knowledge Management.
Troubleshoot workflows, maintain technical documentation, and ensure compliance with security policies.
Edgewater Federal Solutions is a federal contracting company that provides information technology and mission support to government agencies. They support major national laboratory programs and foster a collaborative team environment.
Maintain and improve ServiceNow workflows supporting reliable federal IT service operations.
Develop and test Flow Designer automations with documented fallback and rollback paths.
Troubleshoot workflow failures, integrations, permissions, and data quality issues.
NetImpact Strategies is a digital transformation consultancy that partners with federal agencies to deliver solutions in cloud, automation, cybersecurity, and data analytics. With a collaborative culture and recognition as a Top Workplace for several years, the company emphasizes innovation and employee well-being.
Design, develop, and maintain enterprise ServiceNow applications and integrations for a national laboratory.
Collaborate with analysts and stakeholders to translate business needs into technical solutions across multiple ServiceNow modules.
Ensure platform security, performance, and alignment with ITIL processes while supporting ongoing development.
This company partners with major national laboratories to deliver IT solutions in a mission-focused environment. It values collaboration and quality, supporting critical services with a small, specialized team.
Act as primary liaison between business stakeholders and IT to align ServiceNow solutions with organizational goals.
Lead requirements-gathering sessions, analyze business processes, and create functional specifications for development teams.
Support ServiceNow module implementation, testing, and training to drive adoption and business value.
Electrosoft Services, LLC provides technology-based solutions to federal customers, specializing in cybersecurity, ICAM, Zero Trust, digital engineering, and enterprise AI. The company fosters teamwork, work-life balance, and employee recognition with a culture of camaraderie.
Design and maintain interactive dashboards using ServiceNow Performance Analytics and Microsoft Power BI.
Extract and integrate data from ServiceNow ITSM modules to create automated reporting solutions for government leadership.
Analyze ITSM data to identify trends and drive continuous improvement in service delivery.
G2IT is a government contractor providing IT services to the Department of Defense. They support large-scale programs with a focus on customer service and mission-critical operations, fostering a collaborative culture in a remote environment.
Administer and maintain the ServiceNow self-service portal, service catalog, knowledge content, and ticket-routing rules to enhance Tier 0 capabilities.
Analyze service data to convert recurring incidents into reusable knowledge and automated resolutions, reducing avoidable tickets and improving customer experience.
Configure dashboards and reports to track self-service adoption, deflection, and routing accuracy, and coordinate with teams for controlled releases and testing.
Computer World Services (CWS) provides IT solutions and support for federal and DoD clients. The company values diversity and inclusion, offering equal employment opportunities.
Define and execute interface mapping, reconciliation, rollback, and failure-recovery tests while documenting architecture decisions.
NetImpact Strategies is a digital transformation consultancy driving impactful change for the Federal Government through agile, outcome-focused solutions. Recognized as a Top Work Place multiple years, they foster a dynamic and collaborative culture focused on innovation and employee well-being.
Lead service-desk operations across the USMEPCOM enterprise, managing queues, staffing, escalations, and VIP support.
Use ServiceNow to monitor performance, identify trends, and improve service quality and customer experience.
Coordinate with government leadership and process owners to align activities with IT service management processes.
DecisionPoint Corporation is an IT services company providing enterprise IT support and service-desk operations for government programs. The company emphasizes equal opportunity and affirmative action in its workplace.
Own ServiceNow administration, upgrades, and ATF regression testing, including users, roles, ACLs, and workflows.
Build scoped apps and automations using Flow Designer, Business Rules, and Script Includes.
Design integrations between ServiceNow, NetSuite, and Arena via IntegrationHub and REST APIs.
ThermalWorks transforms data center cooling with ultra-efficient, modular systems that support dynamic AI workloads with zero water consumption. Part of Endeavour, it fosters a fast-paced, entrepreneurial culture focused on innovation, ownership, and making a real impact.
Lead and facilitate Agile ceremonies including sprint planning, daily stand-ups, and retrospectives for cross-functional teams.
Partner with product owners and stakeholders to prioritize backlogs, remove obstacles, and track performance metrics.
Coach teams on Scrum best practices and drive continuous improvement in a remote, government IT environment.
G2IT offers IT solutions and support services to government clients, including the Department of Defense. The company fosters a collaborative, mission-driven culture with remote work flexibility, supporting large-scale federal programs.
Design, develop, and maintain automated regression, API, integration, and load tests.
Integrate automated tests into CI/CD pipelines and validate interfaces and data exchanges.
Produce reproducible test results, analyze failures, and support release-readiness decisions.
DecisionPoint Corporation is an information technology and consulting company supporting federal government programs. It is an Equal Employment Opportunity employer that values diversity and provides mission-critical solutions.
Lead IT Capability Request analysis, requirements elicitation, and business/solution assessments for a federal agency.
Translate mission needs into epics, user stories, and acceptance criteria while supporting UAT and implementation.
Mentor analysts, establish requirements standards, and deliver executive-level reports and recommendations.
Provides enterprise IT consulting and support to a federal agency, specializing in requirements analysis, technology evaluation, and service delivery. A remote-first government contractor with an experienced team, it values mentorship, quality, and collaboration.
Serve as the initial point of contact for USMEPCOM users, providing Tier 1/2 support for hardware, software, network, and account issues.
Document interactions in ServiceNow, resolve approved first-contact issues, and escalate advanced technical requests.
Recognize potential outage signals and support assigned shifts, including after-hours and surge coverage when required.
DecisionPoint Corporation is a technology services company that supports government programs, including the USMEPCOM ENLIST service desk. It emphasizes customer-focused support, accurate documentation, and collaboration across remote technical teams.
Serve as the technical authority for CSM, ITSM, and ITOM architectures, ensuring alignment with platform strategy and standards.
Lead design and implementation of scalable, OOTB-compliant solutions with integrations across Azure, Datadog, and Tanium.
Provide technical direction to developers and admins, conduct design/code reviews, and support governance and operational excellence.
SAS is a leader in data and AI, providing software and services that help customers transform data into intelligence. The company is recognized globally for its inclusive, meaningful culture and innovative technologies.
Lead integrated service coordination across service desk, application teams, cybersecurity, and clinical governance.
Maintain service management plans, catalogs, runbooks, escalation paths, and decision logs.
Coordinate incident, problem, change, and improvement processes in ServiceNow workflows.
NetImpact Strategies is a trusted advisor driving digital transformation for the Federal Government, solving complex problems with innovative and agile solutions. The company has been recognized as a Top Work Place by The Washington Post and fosters a dynamic, collaborative, and customer-focused culture.
Implement requirements and user stories in the ServiceNow platform, applying out-of-the-box recommendations and best practices.
Collaborate with Solution/Technical Architects to ensure technical feasibility and measurable customer value.
Take responsibility for coding, testing, debugging, technical documentation, and complex integrations.
Deutsche Telekom IT Solutions provides a wide portfolio of IT and telecommunications services as a subsidiary of Deutsche Telekom Group. With more than 5,300 employees across Budapest, Debrecen, Pécs and Szeged, it is recognized as Hungary's most attractive employer in 2025.
Designs and develops integrations between ServiceNow and third-party platforms using multiple languages and frameworks.
Acts as technical expert and advisor to drive consumption, adoption, and customer satisfaction.
Implements AI offerings like Virtual Agent, NLU, AI Search, and GenAI for customer outcomes.
ServiceNow provides an AI platform that helps 85% of the Fortune 500 automate workflows and drive business reinvention. The culture is AI-native and people-focused, with flexibility, trust, and equal opportunity emphasized.
Develop and execute test plans, test cases, procedures, and scripts for complex digital engineering solutions.
Validate cloud platforms, Infrastructure as Code, cybersecurity controls, and end-to-end engineering workflows across Azure and cloud-agnostic environments.
Collaborate with cross-functional teams to ensure capabilities meet requirements and are ready for iterative reviews, demos, and formal acceptance.
Aether Aerospace is a defense technology platform formed by JHNA, CTSi, and EXPANSIA, focused on delivering high-impact technologies, technology-enabled services, and advanced manufacturing solutions to the U.S. Department of Defense. The multi-entity enterprise operates as a scalable aerospace and defense technology business backed by Falfurrias Management Partners, emphasizing operational excellence and long-term value creation.
Define and document a robust Configuration Management process, including policy, procedures, and CI lifecycle, modeled in Visio or comparable tools.
Design and build ServiceNow workflows in Flow Designer to support CI lifecycle, approvals, and data quality integrations.
Work directly with service owners to understand configuration data usage, shape the data model, and own CI data quality standards and automation.
Empower AI is AI for government, providing federal agency leaders with tools to elevate workforce potential and achieve meaningful transformation. Headquartered in Reston, Va., the company leverages three decades of experience in Health, Defense, and Civilian missions, and is recognized as a 2024 Military Friendly Employer.