Onboard new customers across EU markets, guiding them through setup and training.
Support customers via email, chat, video, and in person, especially where language or local context matters.
Build long-term relationships by proactively engaging with assigned accounts and monitoring account health.
Stora is a self storage software platform that empowers operators to manage their businesses, automate processes, and drive revenue growth. In just over 4 years, they've helped hundreds of operators worldwide process tens of millions in automated payments, and they are a fast-growing team focused on innovation.
Deliver customer‑centric service that drives satisfaction and strong NPS.
Collaborate with internal teams to resolve issues and escalate product feedback.
Develop and execute account plans to support retention and relationship growth.
Applied Systems is transforming the insurance industry. With over 40 years of experience in the Insurtech game, they deliver innovative software and services that make them indispensable to their customers. The company builds a team ready to learn and try new things within a culture built on values.
Achieving growth with existing accounts (loyalty, brand expansion)
Achieving growth through new business in the area
Implementing the Sales Cycle from the marketing initiatives & trends in the market
Revlon creates beauty innovations that inspire confidence and ignite joy every day. Revlon is a leading global beauty company with a diverse portfolio of iconic brands sold around the world.
Manage revenue retention and renewal readiness across assigned accounts.
Identify expansion opportunities including new sites, capabilities, and services.
Lead structured customer business reviews and build strong multi-level customer relationships.
Parsec Automation, LLC creates and provides manufacturing operations management software. Parsec's TrakSYS™ platform optimizes efficiency, quality, and compliance at over 11,000 plants in more than 140 countries.
Own 250+ DACH accounts, proactively identifying expansion, cross-sell, and renewal opportunities through value-based conversations in German and English.
Execute renewal cycles ahead of subscription end dates, identifying churn risk early and influencing positive outcomes.
Build 12-month customer roadmaps progressing each account toward their platform goals, with regular health checks and quarterly discovery conversations.
Canto is a leader in digital asset management (DAM), empowering businesses to organize, manage, and distribute their digital assets seamlessly. With 4,000+ customers worldwide, their success is driven by passionate people who bring creativity, collaboration, and innovation to everything they do.
Manage and grow relationships with a portfolio of customers, ensuring strong engagement, satisfaction, and long-term retention across the customer lifecycle.
Monitor customer health, proactively address risks, and resolve issues or escalations in collaboration with internal teams.
Lead onboarding, product demos, enablement sessions, and success planning to drive product adoption and value realization.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The final decision and next steps (interviews, assessments) are managed by their internal team.
Own the full sales cycle from outreach to demos and closing deals.
Proactively prospect and connect with potential clients in the travel industry.
Collaborate with the onboarding team and provide product feedback.
WeTravel provides a platform that helps travel businesses manage payments and bookings. The company is an international, travel-loving team with a passion for adventure and innovation, operating remotely with an HQ in Amsterdam.
Contact every lead and determine who stays and who goes.
Educate, answer questions, and send resources to potential customers.
Qualify leads and move them through the sales process.
Commuty makes parking & commuting smarter for companies, helping employees organize their workday efficiently. They are a Belgian startup founded 6 years ago with ambitious goals and a young, dynamic, and driven team.
Reporting to the AVP of Customer Success and focusing on French accounts in Europe.
Drive Synthesia’s future growth by building relationships with clients and turning them into happy users.
Helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users.
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Following its recent Series E funding round, their valuation stands at $4 billion. The company is headquartered in London, with offices and teams across Europe and the US.
Own and grow a portfolio of accounts with net revenue retention and expansion above 100%.
Build account plans with top customers focusing on mutual-success and customer value, with clear revenue targets and growth milestones.
Hunt relentlessly for expansion opportunities to negotiate renewals and identify upsell and cross-sell motions.
Mitratech builds products that simplify operations in Legal, Risk, Compliance, and HR. They are a globally dispersed team that supports individual excellence and takes pride in its diverse and inclusive work culture.
Develop strong relationships and generate growth with key client accounts in North America and EMEA.
Establish sales and loyalty strategies, analyze customer needs, and conduct sales negotiations to secure contract renewals.
Coordinate between Customer Success, Sales, and Marketing teams to ensure effective account management.
365Talents, now part of Docebo, provides an AI-driven skills intelligence platform that helps organizations with career growth, internal mobility, and workforce planning. They have approximately 20 employees and foster a startup culture focused on innovation and agility.
Maintain executive relationships, lead projects, and serve as an escalation point for key accounts.
Develop strategic account plans to drive customer and Nuvolo’s growth.
Help foster adoption by raising client awareness and leveraging new product features and functionality.
Nuvolo is a global leader in modern, cloud-based Connected Workplace solutions built on ServiceNow. The company provides a platform to manage people, physical locations, assets, and work across departments while providing generous compensation, excellent benefits, and a passionate team culture.
Drive new business growth and close opportunities within K–12, Higher Education, or assessment markets.
Own the full sales cycle, from prospecting to negotiation, while managing pipeline and forecasting.
Build lasting relationships with stakeholders at all levels and deliver consultative solutions.
Turnitin is a recognized innovator in global education, partnering with educators and institutions for over 25 years to develop learning integrity solutions. With over 16,000 academic institutions, publishers, and corporations using its services in more than 185 countries, Turnitin offers a remote-first culture that prioritizes employee well-being and fosters a diverse, collaborative community.
Define and execute the post-sale customer journey, from onboarding and activation through renewal and expansion.
Jobgether is a company using AI-powered matching process to ensure job applications are reviewed quickly, objectively, and fairly against the role's core requirements. The company identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Focus on customer satisfaction, retention and growth.
Serve as the primary point of contact for key trial and member organizations, training users, conducting product briefings and business reviews.
Proactively resolve issues customers face, whether technical, editorial, or user-management.
Factal is a risk intelligence and breaking news company. It helps organizations protect people, avoid disruptions, and expedite disaster relief with a hybrid of AI and experienced journalists, detecting and verifying critical events in real time.
Own and develop a dedicated SMB territory across the UKI and Benelux markets.
Generate net-new business pipeline through high-volume outbound prospecting activities.
Execute structured multi-channel outreach campaigns including cold calls, emails, and LinkedIn engagement.
They are a fast-growing, fully remote company focused on helping modern businesses simplify and automate complex compliance processes. They have a culture centered around trust, autonomy, and continuous improvement.
Build, lead, and mentor a team of CSMs supporting Enterprise customers.
Drive proactive outreach and intervention based on data insights.
Act as the voice of the customer to influence product and go-to-market strategy.
Chainguard is the trusted source for open source, delivering hardened, secure, and production-ready builds of open source software. They help organizations build faster, stay compliant, and eliminate risk. Chainguard is venture-backed by leading investors.
Re-engage dormant university partners and upsell add-on packages.
Structure and launch sales strategy for the BTS/CFA segment.
Manage the entire sales cycle from qualification to closing.
JobTeaser is a career space integrated into European schools and universities' Student Hubs. They provide students with tools to find their path and help companies recruit young talent, supporting over 2 million students across Europe with a dynamic and mission-driven culture.
Manage customer relationships to retain revenue and generate additional revenue through strategic account planning.
Develop a strong pipeline and achieve annual sales and revenue retention targets by negotiating renewals and expansions.
Conduct quarterly value-based reviews with top customers and collaborate with internal teams to ensure a world-class customer experience.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions for Fortune 100 companies. They are a close-knit, globally dispersed team with a diverse and inclusive culture centered around great people practices and learning opportunities.
Manage a portfolio of about 20 strategic enterprise customers to ensure strong adoption and long-term value.
Build deep relationships with senior stakeholders and operational users across customer organizations.
Drive product adoption through tailored onboarding, configuration guidance, and continuous enablement.
This is a partner company hiring for a Strategic Customer Success Manager role. They are a B2B SaaS company with a remote-first culture across the UK and EMEA, offering unlimited PTO and a strong emphasis on work-life balance.