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US Unlimited PTO

  • Own and manage customer relationships to showcase the value of Greenhouse.
  • Serve as a trusted advisor, advocating internally for customer needs.
  • Team up with Implementation Strategists to ensure successful launch of new customers.

Account Management Customer Success Communication Presentation

20 jobs similar to Customer Success Manager II, Mid-Market

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US

  • Shape the product vision and roadmap for the Client Portal website.
  • Collaborate with stakeholders to prioritize features based on client needs and market trends.
  • Analyze product performance metrics to guide strategic decisions.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

  • Define and execute market research strategies to inform platform direction.
  • Build and maintain platform product roadmaps aligned to Clario’s strategic priorities.
  • Manage the full product lifecycle from ideation through retirement, ensuring alignment with quality, regulatory, and data governance standards.

Clario is a leading provider of endpoint data solutions to the clinical trials industry, generating high-quality clinical evidence for life sciences companies.

$114,300–$188,600/yr
North America Canada Unlimited PTO

  • Work on key strategic projects for ServiceNow, driving actionable recommendations and results.
  • Help drive the operational cadence of various businesses and functions.
  • Develop project scopes and objectives, involving all relevant stakeholders.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations for better work. The company embraces a fast-paced, collaborative, and innovative high-growth environment.

Europe

Lead the Reliability & Operations function within the Developer & Production Enablement (DPE) division of RWS’s Product & Technology organization. Take ownership of global production operations and lead the transition from manual, ticket-based workflows to platform-integrated automation. Ensure stability today, while designing for scalability and autonomy in the future.

RWS's purpose is to unlock global understanding, valuing every language and culture, and celebrating diversity and inclusion to make the company strong.

Europe

As the Product Manager for Activity, take ownership of sourcing, managing and maintaining data of activities from health care professionals. Collaborate with data engineering, data product, and data operations teams to ensure data is high quality. Contribute directly to a range of products that your data will be built on.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

  • Responsible for coordination and management of the e-billing and payment cycle workflow.
  • Prepare billing reports for internal and external clients and ensure timely invoice submission.
  • Supervise e-billing and receivables staff, evaluate skill levels, and provide feedback.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology.

$120,000–$150,000/yr
Unlimited PTO

  • Own experimentation and test analytics, including designing, implementing, and analyzing A/B and multivariate tests.
  • Build and maintain core product & business dashboards to track key metrics and monitor performance.
  • Translate customer feedback & data into actionable insights to shape product strategy and prioritization.

Splash Financial's mission has expanded to include helping people with other forms of debt - such as refinancing credit cards that are at all time highs in the US.

Mexico

Provide second-line support to customers, partners, and consultants, collaborating with a global team to resolve software issues and address customer requests. Build technical skills and learn a wide range of technologies related to application servers, database servers, and reporting components. Troubleshoot issues through problem reproduction and determine resolution.

Mitratech builds world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies.

$80,000–$120,000/yr
US

  • Proctor cases to excellence and independently cover CVAC procedures, training the surgical team.
  • Provide clinical product assistance to the surgeon.
  • Manage inventory needs and assist in the delivery of procedural training to physicians and medical staff.

Calyxo, Inc. is a medical device company founded in 2016 to address the profound need for improved kidney stone treatment.

$52,000–$62,400/hr
US

  • Conduct locates/skip-tracing for both plaintiff and defense firms, quite often to assist in the service of legal documents.
  • Uncovering important information for individuals who are missing or difficult to locate.
  • Coordinating service of process with “boots-on-the ground” investigators/process servers.

Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation.

Global

  • Manage pre-generated lead lists and conduct outreach via calls and emails.
  • Assist with resident onboarding, tracking paperwork and coordinating through DocuSign.
  • Maintain organized digital records and support daily administrative needs.

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets.

  • Conduct user research to gain deep insights into user behaviors, pain points, and needs in the collaboration space.
  • Create wireframes, prototypes, and high-fidelity designs that effectively communicate design concepts and interaction models.
  • Work closely with front-end developers to ensure the design vision is implemented to the highest standard.

ClickUp is creating the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI.

US Unlimited PTO 20w maternity 14w paternity

  • Own the product strategy and execution for features within the Fetch Play line of business.
  • Drive development across the player lifecycle: discovery, adoption, engagement, retention, and rewards.
  • Collaborate cross-functionally with internal teams and external ad network partner.

Fetch is reshaping how brands and consumers connect in the marketplace, driving brand loyalty and creating lifelong consumers with Fetch points.

  • Create mobile video ads that engage millions of people
  • Become a creative expert in mobile apps, benchmark what our competitors are doing, experiment with new ideas
  • Develop a deep understanding of how your creations perform and why

Voodoo is a tech company creating mobile games and apps with a mission to entertain the world. With 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta.

North America Europe

  • Spearhead the design and optimization of key metagame systems.
  • Collaborate with cross-functional partners to influence core product decisions.
  • Utilize analytics, player insights, and market research to guide iteration.

Jobgether is a company that helps connect job seekers with employers through an AI-powered matching process.

$130,000–$165,000/yr
US

  • Design, build, and operate the annotation tooling and data pipelines behind our routing sidewalk graph.
  • Create web tooling to add/modify map annotation needed by the routing service to avoid blocked or challenging areas.
  • Build performant, scalable APIs that serve map data to the routing engine and the robot fleet.

Serve Robotics is reimagining how things move in cities with a personable sidewalk robot designed to take deliveries away from congested streets.

$59,000–$74,000/yr
US

Coordinate product operations and ensure high-quality deliverables throughout the product lifecycle. Support preparation and delivery of custom client outputs (Market Access Intelligence, API feeds, etc.). Assist with development and maintenance of customization rule sets for coverage and restriction assignments.

Clarivate is a global leader in trusted and transformative intelligence bringing together enriched data, insights, analytics and workflow solutions.

$260,000–$300,000/yr
US

  • Define and evolve the end-to-end product UX across Jasper's platform.
  • Prototype AI workflows using tools like Cursor, Framer, and Figma Dev Mode.
  • Collaborate closely with PMs and engineers to shape roadmap and product direction.

Jasper is the leading AI marketing platform, enabling companies to reimagine their marketing workflows and drive higher ROI through efficiency and personalization.