Source Job

India

  • Define and drive the long-term product vision and strategy for HighLevel's Conversation AI platform.
  • Own the complete Conversation AI system, including agent creation, knowledge, actions, and deployment.
  • Partner with engineering, design, and leadership to build dependable AI agents for millions of customer interactions.

Product Management AI Agents CRM LLM Orchestration B2B SaaS

20 jobs similar to Principal Product Manager - Conversation AI

Jobs ranked by similarity.

India Global

  • Define and lead the long-term vision, strategy, and platform architecture for HighLevel Voice AI.
  • Own the complete Voice AI lifecycle, including agent creation, testing, deployment, and optimization.
  • Partner with engineering, design, and GTM teams to drive product quality, evaluation frameworks, and commercial success.

HighLevel is an AI-powered business operating system that provides agencies, entrepreneurs, and SMBs with infrastructure to build, automate, and scale their operations. With over 2,000 team members across 10+ countries, the company operates as a global, remote-first organization focused on speed and ownership, valuing initiative and clarity.

Global Unlimited PTO

  • Own the end-to-end roadmap for the customer-facing conversational AI agent across chat and voice.
  • Drive design daily, working hands-on in Figma to produce flows and wireframes.
  • Partner with enterprise clients to shape requirements and maintain quality standards.

Hopper is a travel platform using data and ML to offer fintech products and travel booking, plus B2B solutions via Hopper Technology Solutions. With over 120M app downloads and $750M raised, it fosters an entrepreneurial culture with small, dynamic teams.

Canada

  • Own the product strategy and execution roadmap for Autonomous Agents in the conversational AI domain.
  • Translate enterprise customer needs into product requirements and drive cross-functional alignment across engineering, QA, and delivery.
  • Establish instrumentation requirements and ensure every shipped agent capability has the telemetry to measure usage and outcomes.

Netomi is the leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines and MetLife. Backed by WndrCo, Y Combinator, and Index Ventures, the company helps enterprises drive efficiency and lower costs with scalable AI agents.

$106,142–$141,474/yr
Canada UK India

  • Define and own the product vision and roadmap for agentic proposal automation, setting success metrics for each phase.
  • Drive discovery and execution with design and engineering, shipping early and iterating based on real usage.
  • Design for trust and control in agentic experiences, partnering closely with AI/ML on orchestration and model trade-offs.

Loopio is a remote-first technology company that provides an agentic-led platform for creating proposals, RFPs, security questionnaires, and DDQs. They foster a supportive, award-winning culture with opportunities for connection and employee resource groups.

Global

  • Lead strategy and roadmap for lead generation products including Website Builder, Funnel Builder, and Analytics.
  • Define event taxonomy, enhance tracking systems, and evolve dashboards to help users understand behavior.
  • Partner with engineering, design, and GTM teams to execute and deliver high-quality features on schedule.

HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. With over 2,000 team members across 10+ countries, we operate as a global, remote-first organization built for speed and ownership, valuing initiative, clarity and execution.

US

  • Own the product roadmap for AI agents, end-to-end from requirements to launch and iteration.
  • Work closely with engineering, service, sales, and customers to turn ambiguous user needs into concrete AI behaviors.
  • Define success metrics, build evals and instrumentation, and drive continuous improvement.

WorkHero builds an AI-powered back office for the skilled trades, starting with the HVAC industry. They have raised over $8M and are backed by notable investors, with a small senior team focused on innovation.

$146,341–$182,926/yr
US Unlimited PTO

  • Own AI product strategy and roadmap across Employ's recruiting platforms.
  • Collaborate with engineering, design, and data science to deliver intuitive AI experiences.
  • Drive responsible AI adoption and measure impact through success metrics.

Employ provides AI-powered talent acquisition solutions (Jobvite, Lever, JazzHR) that help thousands of companies hire smarter. With over 23,000 global customers and a remote-first culture, Employ empowers recruiters while offering flexibility and career growth.

$100,000–$150,000/yr
US

  • You will design the architecture for specialized subagents operating within live customer conversations, including technical QA, product expertise, and objection handling.
  • You will build routing and delegation systems that determine when to answer directly, invoke a subagent, or escalate to a human.
  • You will master the dialogue platform, train AI agents via prompting and fine-tuning, and document workflows to educate the team.

1mind builds autonomous customer experience software that deploys AI-powered 'Superhumans' to engage, demo, onboard, and support customers across the entire buying journey. The company offers a remote-first, fast-moving culture with ownership, autonomy, and impact from day one.

India

  • Configure and optimize AI assistants and workflow automation solutions to support business operations.
  • Integrate AI platforms with CRM systems, telephony, collaboration tools, and enterprise applications.
  • Monitor performance, troubleshoot issues, and refine workflows to improve efficiency and user adoption.

Jobgether uses an AI-powered matching process to connect candidates with hiring companies. They focus on efficient, objective hiring with a collaborative, international team.

$150,000–$180,000/yr
US Unlimited PTO

  • Own positioning, messaging, and packaging by defining ICP, value props, and pricing models, ensuring the 'why' behind features is clearly communicated.
  • Embed deeply with product teams as the voice of GTM within Product and the voice of Product within Marketing, proactively unearthing strategy for impactful launches.
  • Drive end-to-end launches and hands-on execution by creating pitch decks, product pages, and customer-facing content, leveraging AI tools for speed and innovation.

Ethena is a compliance training platform that customizes training to reflect a company's brand, roles, policies, and risks using AI. With over 1 million learners across 2,000+ organizations, they have a 93% learner approval rating and 96% customer renewal rate, fostering a fully remote and diverse team that values humor and empathy.

US

  • Own end-to-end AI solution delivery inside ORA, from design to deployment with measurable success metrics.
  • Design AI workflows across the call lifecycle, including pre-call briefs, in-call guidance, and post-call grading.
  • Partner with RevOps and QA to close the loop, raise the technical bar, and stay current with emerging AI tooling.

HighLevel is an AI-powered all-in-one white-label sales & marketing platform that empowers agencies and businesses to drive growth. With over 1,500 team members across 15+ countries, we operate a remote-first environment with a culture rooted in creativity and collaboration.

US Unlimited PTO

  • Develop and communicate a clear product vision and strategy for Conversational AI, ensuring alignment with company goals and advancements.
  • Prioritize features and create a detailed roadmap based on customer feedback, market research, and business objectives, focusing on AI accuracy and scalability.
  • Collaborate cross-functionally with Engineering, Data Science, Sales, and Customer Success to drive execution and deliver innovative AI solutions.

LivePerson is a leader in trusted enterprise conversational AI and digital transformation. A publicly traded company (NASDAQ: LPSN), it powers nearly a billion conversational interactions monthly and was named the #1 Most Innovative AI Company by Fast Company.

$96,944–$121,180/yr
Canada

  • Define and drive AI product strategy across Employ's portfolio of recruiting solutions.
  • Lead the evolution of AI capabilities including assistants, agents, and intelligent automation.
  • Partner with cross-functional teams to deliver trusted, intuitive, and responsible AI experiences.

Employ is transforming hiring with ATS solutions and AI Companions, freeing recruiters from admin work. With over 23,000 global customers, they are a remote-first, people-first team of innovators.

$120,000–$150,000/yr
Canada Unlimited PTO

  • Own the relationship with every managed and self-serve Premium account, handling onboarding, escalations, and day-to-day communication for a focused book of a few dozen accounts.
  • Generate expansion pipeline by spotting renewal risk early, keeping accounts healthy, and creating qualified opportunities for the sales team.
  • Build an AI-native Customer Success function by supervising and correcting AI agents as they automate operational work, shifting your time toward judgment, relationships, and growth.

Browse AI provides an AI-powered platform for web data extraction, monitoring, processing, and automation, helping entrepreneurs and enterprises scrape, monitor, and automate data extraction from any website without code. They are a remote-first Canadian startup serving over 2,000 customers globally, with a lean team and a culture of automation and AI innovation.

$62,925–$89,890/yr
US

  • Drive go-to-market strategies for AI-powered research companion capabilities.
  • Collaborate with technical teams to translate customer needs into product improvements.
  • Support beta testing programs and define product metrics for post-launch evaluation.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through automated screening and shortlisting. They operate remotely with a small team focused on streamlining recruitment processes using technology.

US Unlimited PTO 12w maternity 12w paternity

  • Set the vision and strategy for the Intelligence product group, owning the Agent and Signal product lines end to end.
  • Drive the Agent roadmap hands-on, moving customers up the trust ladder from assisted drafts to autonomous actions.
  • Own monetization and design how customers experience and pay for each outcome-priced surface.

Help Scout builds software for relationship businesses that earn loyalty through outstanding customer service. They are a fully remote team of 120+ teammates worldwide, with a culture focused on ownership, curiosity, and craft.

$165,000–$225,000/yr
US Canada Unlimited PTO 18w maternity 12w paternity

  • Lead the roadmap and delivery across Webflow's AI agent surfaces, including the AI Assistant, MCP, Agent Instructions, and the underlying AI platform.
  • Define what quality means for non-deterministic AI products, setting evals, guardrails, and metrics to ensure high standards.
  • Balance developer-grade tools with approachable experiences for less-technical creators, contributing to product strategy and shipping features.

Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. The company is a fast-moving, craft-focused organization that values quality and grit.

Europe

  • Leading the development and scaling of Kraken's agentic AI offering across all customer engagement channels including voice, email, and SMS.
  • Defining the future of customer experience in energy with a zero-to-one product mindset, balancing client value and platform leverage.
  • Collaborating with engineering, design, and clients to design enterprise-grade AI agents and drive impactful product iterations.

Kraken powers some of the most innovative global developments in energy, creating a smart, sustainable energy system. We're a growing, globally recognized company with a culture of honesty, empathy, and inclusivity.

India

  • Acts as embedded RevOps partner to Support leadership, owning forecasting, financial models, and quarterly planning.
  • Builds frameworks connecting Support activity to revenue outcomes like retention and lifetime value.
  • Owns KPI frameworks, cost models, and analytics for Support performance across tiers and channels.

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence. With over 2000 team members across 15+ countries, they operate in a global, remote-first environment rooted in creativity and collaboration.

US

  • Translate complex business needs into practical AI-powered solutions, including agents, workflows, and automations.
  • Partner with functional experts to discover opportunities, design solutions, and deliver measurable business value.
  • Develop reusable patterns and best practices, and contribute to the evolution of enterprise AI strategy.

Higher Logic connects people, knowledge, and ideas to improve lives and organizations through community solutions. They serve over 3,000 customers with more than 200 million users worldwide and foster a diverse, empathetic, and growth-oriented culture.